You can cancel Spotify through the app, the website, or by contacting support, and the process takes less than five minutes

Cancelling Spotify stops your charges when ready if you cancel before your next billing date. If you cancel after your billing date has passed, you keep access until the end of that billing cycle — you won't get a refund for the time remaining. The exact cancellation method depends on how you signed up: through Spotify's website, through an app store like Apple or Google Play, or through a third-party service like Facebook or Amazon.

Your account doesn't disappear when you cancel. You can reactivate it later using the same email and password, and your playlists and saved songs will still be there. However, Spotify may delete your account entirely if it remains inactive for an extended period — the company does not publicly state how long this takes.

Key Takeaways

  • Cancelling through Spotify's website or app is the fastest method and takes about two minutes.
  • If you signed up through Apple App Store or Google Play, you must cancel through that app store, not through Spotify itself.
  • Your cancellation takes effect on your next billing date, so you keep access until then even if you cancel today.
  • Reactivating your account later restores your playlists and saved songs, but only if your account hasn't been deleted for inactivity.

Cancelling through Spotify's website or app

Log into your Spotify account at spotify.com or open the Spotify app on your phone or computer. On the website, click your profile name in the top right corner and select "Account" from the dropdown menu. On the app, tap the gear icon (settings) in the top right.

Scroll down to the "Subscription" or "Plan" section. You will see your current plan and billing date. Click or tap "Cancel subscription" or "Cancel plan" — the exact wording varies slightly by device. Spotify will ask you to confirm the cancellation and may offer you a discount to stay. You can ignore this offer and proceed with cancellation.

After you confirm, Spotify sends a confirmation email to the address on your account. Your subscription ends on your next billing date, which Spotify displays before you confirm the cancellation. You keep full access to music, offline downloads, and ad-free listening until that date arrives.

Cancelling if you signed up through an app store

If you created your Spotify account through Apple App Store, Google Play, or Amazon, you cannot cancel through Spotify itself. Instead, you must cancel through the app store where you signed up. This is because the app store handles the billing, not Spotify.

For Apple App Store: Open the Settings app on your iPhone or iPad. Tap your name at the top, then "Subscriptions." Find Spotify in the list and tap it. Tap "Cancel Subscription" and confirm. On a Mac, open the App Store, click your account icon in the top right, select "Subscriptions," find Spotify, and click "Edit" next to it, then "Cancel."

For Google Play: Open the Google Play app on your Android phone. Tap your profile icon in the top right, then "Payments and subscriptions," then "Subscriptions." Find Spotify and tap it. Tap "Cancel subscription" and confirm.

For Amazon: Go to amazon.com and sign in. Hover over "Account & Lists" in the top right and click "Your Account." Click "Memberships and Subscriptions" on the left side. Find Spotify and click "Cancel subscription."

Cancelling if you signed up through Facebook or another third-party service

If you created your Spotify account by signing in with Facebook, Google, or another third-party account, you still cancel through Spotify's website or app using the steps above. The third-party service only handled your initial login, not your ongoing billing.

However, if you signed up for Spotify through a bundled service — such as a family plan through your phone carrier or a student plan through your university — contact that service directly. They handle the subscription and billing, not Spotify. Your carrier or university can tell you the exact cancellation process.

What happens to your data and account after cancellation

Your playlists, saved songs, and listening history remain on your account for at least 30 days after cancellation. If you reactivate your subscription within that window, everything is still there. Spotify does not publicly state how long it preserves inactive accounts before deletion, so if you plan to return months or years later, there is a risk your account and its contents could be removed.

If your account is deleted, you cannot recover your playlists or listening history. You can create a new account with the same email address, but it will start empty. Some users export their playlists to a third-party service like Maroofy or Chosic before cancelling, in case they want to recreate them later on a different platform.

Reactivating your subscription later

To reactivate Spotify, log into your account at spotify.com using your original email and password. If your account still exists, you will see an option to restart your subscription. Choose your plan (Free, Premium, or a family plan) and enter your payment method. Your subscription restarts when ready, and you regain access to all your saved playlists and songs — assuming your account was not deleted during the inactive period.

If you cannot log in, your account may have been deleted. You can create a new account with the same email address, but it will be a fresh account with no previous playlists or history. Spotify does not restore deleted accounts.

Contacting Spotify support if cancellation doesn't work

If the cancellation button is missing, greyed out, or you receive an error message, contact Spotify support through their website. Go to support.spotify.com, click "Contact Us," and describe your issue. Spotify support typically responds within one to two business days.

If you signed up through an app store and cannot cancel there either, contact that app store's support team. Apple, Google, and Amazon each have their own support channels and may be able to cancel the subscription on your behalf if there is a technical problem.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Spotify does not issue refunds for unused time in the current billing cycle. If you cancel on the 15th of the month but your billing date is the 20th, you keep access until the 20th but receive no refund for those five days. To avoid paying for a full month you won't use, cancel on or just after your billing date.

Can I pause my subscription instead of cancelling?

Spotify does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancellation is your only choice. You can reactivate later whenever you want.

What if my payment method is expired or invalid?

Spotify will attempt to charge your account on your billing date. If the payment fails, Spotify sends you an email asking you to update your payment method. If you do not update it within a certain period, Spotify may suspend your account or cancel your subscription automatically. You can avoid this by cancelling proactively instead of letting it lapse.

Does cancelling Spotify delete my account from other devices?

Yes. Once your subscription ends, you are logged out of Spotify on all devices — your phone, computer, tablet, and any smart speakers or cars connected to your account. You cannot use Spotify on any device until you reactivate your subscription or switch to the free tier.

Can I cancel a family plan for just myself?

No. Cancelling a family plan cancels it for everyone on the plan. If you want to leave a family plan but keep Spotify, the plan owner must remove you from the plan and add you to a different plan, or you must create your own individual subscription. The plan owner can manage this through their account settings under "Family Plan."