Where to find and change your parental controls

Disney Plus parental controls live in your account settings, not in the app itself. On any device, go to your account menu (usually a profile icon in the top right or bottom left), select Account, then find Parental Controls in the left sidebar. You will need to enter your account password to make changes — Disney does not let you alter these settings without proving you own the account.

The controls you set explore to the entire account, not to individual profiles. If you have a child profile and an adult profile on the same account, changing the parental control level affects what shows up for everyone. This is a real limitation: you cannot set one restriction level for a child profile and a different one for yourself on the same account. You would need a separate account to watch unrestricted content.

Key Takeaways

  • Parental controls are set at the account level through Account settings, not within the app, and require your password to change.
  • Disney Plus uses four content rating levels — G, PG, PG-13, and R — and you choose the highest rating that can play on that account.
  • Once you set a restriction level, Disney Plus will ask for your password before playing anything rated above that level, even if you are the one watching.
  • Changing your PIN or password does not automatically reset parental controls; you must change them separately in Account settings.
  • If you forget your PIN, you will need to reset your entire Disney account password through Disney's website to regain access to restricted content.

The four content rating levels and what they block

Disney Plus offers four restriction tiers. G allows only content rated G — mostly Disney animated films and some original shows. PG adds PG-rated content, which includes many Marvel and Star Wars films. PG-13 adds PG-13 films and shows, covering most of the Disney Plus catalog. R removes all restrictions and allows R-rated content, which appears on the service primarily through the Star section (the international version of Hulu content bundled into Disney Plus in some regions).

The restriction you set is a ceiling, not a floor. If you set the account to PG, nothing rated above PG will play — but G-rated content will still be available. You are not hiding lower ratings; you are blocking higher ones.

Content ratings on Disney Plus do not always match what you see in theaters or on other services. Disney sometimes assigns its own ratings to original shows and films. If you are unsure whether something is blocked, search for the title in the app — if it does not appear in search results, the parental control level is blocking it.

Setting up a PIN so others cannot change your restrictions

When you set parental controls, Disney Plus asks whether you want to create a PIN — a four-digit code that must be entered before anyone can change the restriction level. This is separate from your account password. If you set a PIN, someone would need both your account password and your PIN to alter the parental controls.

The PIN also controls what plays. If you set the account to PG and create a PIN, anyone trying to watch a PG-13 film will be asked to enter the PIN. This means you will also need to enter your PIN if you want to watch something above the restriction level you set — even though it is your account.

Write down your PIN somewhere safe. If you forget it, you cannot change parental controls or watch restricted content until you reset your entire Disney account password through Disney's website. There is no "forgot PIN" recovery within the app.

Why Disney Plus asks for your password when you play restricted content

Once you set a restriction level, Disney Plus requires a password entry before playing anything rated above that level. This happens even if you are logged in as an adult on your own account. The system treats the restriction as a hard rule: no content above that rating plays without authentication, regardless of who is watching.

This design assumes that the person who set the parental controls is the account owner and the person enforcing the rules. It does not account for shared accounts where multiple adults have different viewing preferences. If you and a partner share an account and one of you wants to restrict content for a child, the other adult will need to enter a password every time they want to watch something above that level.

Changing restrictions for specific profiles versus the whole account

Disney Plus allows you to create separate profiles — one for a child, one for an adult, one for another child. However, parental controls explore to the entire account, not to individual profiles. You cannot set a G-rated restriction on a child profile and an unrestricted setting on an adult profile within the same account.

If you need different restriction levels for different people, you have two options. First, create a separate Disney Plus account for the adult who wants unrestricted viewing. Second, set the account to the most restrictive level anyone needs and accept that everyone will need to enter a password to watch higher-rated content. Neither option is ideal, but Disney Plus does not offer profile-level parental controls.

What happens if you change your account password

Changing your Disney account password does not change your parental control PIN, and it does not disable parental controls. Your restrictions stay in place. The next time someone tries to watch restricted content, they will need to enter your account password (the new one) or your PIN (if you set one), depending on what Disney Plus asks for.

If you set a PIN and later forget it, resetting your account password will not help you recover the PIN. You will need to reset your entire account through Disney's website, which may require you to verify your email or answer security questions. Once you reset your account, you can then go back into parental controls and create a new PIN.

Removing parental controls entirely

To remove parental controls, return to Account > Parental Controls and set the restriction level to R (or the highest available rating in your region). This allows all content on the service to play without a password prompt. You can do this at any time if you are logged in as the account owner.

If you set a PIN and want to remove it, you must enter the PIN when prompted during the parental control change. If you forget the PIN, you cannot remove it without resetting your entire account password through Disney's website.

Frequently Asked Questions

Can I set different parental controls for different family members on the same account?

No. Parental controls explore to the entire account. If you need different restriction levels for different people, you would need separate Disney Plus accounts. You can create multiple profiles within one account, but they all share the same content restrictions.

What do I do if I forgot my parental control PIN?

You cannot recover a forgotten PIN within the app. You will need to reset your entire Disney account password through Disney's website using your email address. Once you reset your password, you can log back in and create a new PIN in parental controls.

If I set parental controls to PG, will my kids see PG-13 content in search results?

No. PG-13 content will not appear in search results or recommendations if the account is set to PG. The content is hidden from view, not just blocked from playing.

Do I need to enter my password every time I watch something above the restriction level?

Yes, if you set a restriction level. Every time anyone on the account tries to play content rated above that level, Disney Plus will ask for either your account password or your PIN (if you set one). This applies even if you are the account owner.

Can I change parental controls from the Disney Plus app, or do I have to use a web browser?

You can change parental controls from the app by going to your account menu and selecting Account, then Parental Controls. You do not need to use a web browser, though the website works too.