Change your Netflix email in account settings

To change the email address on your Netflix account, sign in to Netflix on any web browser, go to your account settings, find the email field, and enter your new address. Netflix will send a confirmation link to that new email — you must click it within a set time to complete the change. The whole process takes about five minutes and doesn't interrupt your streaming.

You can change your email whether you pay for Netflix yourself or someone else pays and added you as a member. The steps are the same either way. If you've forgotten your password, you can still change your email by using the "Forgot password?" link on the sign-in page first.

Key Takeaways

  • Netflix sends a confirmation email to your new address, so you must have access to it before you start the change.
  • The confirmation link expires after a certain period, so check your new email inbox and spam folder right away.
  • Changing your email does not change your password, payment method, or viewing history — only the address Netflix uses to contact you.
  • If you share your account with others, changing your email affects the whole account, not just your profile within it.

Step-by-step: changing your email on a computer

Open any web browser and go to netflix.com. Sign in with your current email and password. In the top right corner, you'll see a profile icon or your name — click it and select "Account" from the dropdown menu.

On the Account page, look for a section labeled "Membership & Billing" or similar. You'll see your current email address listed there. Click "Change email" or the pencil icon next to the email field. Type your new email address into the box that appears. Make sure you type it correctly, because Netflix will send the confirmation link to this address.

Click the button to proceed (usually labeled "Change" or "Save"). Netflix will display a message saying it has sent a confirmation email to your new address. Do not close this page yet — keep it open while you check your email.

Confirming your new email address

Open your email in a new browser tab or window and look for a message from Netflix. Check your inbox first, then check your spam or junk folder — confirmation emails sometimes end up there by mistake. The email will contain a link that says something like "Confirm your email" or "Verify your new email address."

Click that link. It will take you back to Netflix, where you'll see a message confirming that your email has been changed. Your account now uses the new email address for sign-in and for any messages Netflix sends you about billing, password resets, or account changes.

If you don't see a confirmation email within a few minutes, wait a little longer — sometimes email delivery takes time. If nothing arrives after 15 minutes, check your spam folder again. If you still can't find it, go back to your Netflix account settings and try the change again; Netflix will send a new confirmation email.

Changing your email on a phone or tablet

The process on a phone or tablet is nearly identical. Open Netflix and sign in. Tap your profile icon in the top right or bottom of the screen (depending on your device). Select "Account" or "Settings." Find the email field and tap "Change email."

Type your new email address carefully. Tap "Change" or "Save." Netflix will send a confirmation email to your new address. Open your email app and look for the Netflix confirmation message. Tap the link inside it to complete the change.

If you're using the Netflix app rather than a web browser, you may be taken directly back to the app when you click the confirmation link. If the app doesn't show a confirmation message, go back to your account settings — if your email has changed, the confirmation worked.

What happens if you don't confirm in time

Netflix confirmation links expire after a set period, usually 24 to 48 hours. If you don't click the link before it expires, your email address stays the same and the change is cancelled. You'll need to start over and request a new confirmation email.

To try again, go back to your account settings, click "Change email" once more, enter your new email address, and wait for the new confirmation message. There's no limit to how many times you can try, so don't worry if the first link expires.

Changing email when you share your account

If multiple people use your Netflix account (for example, family members or roommates), changing the account email affects everyone. The new email becomes the one Netflix uses to send billing receipts, password reset links, and account notifications to whoever manages the account.

Individual members within a shared account can't change the account email themselves — only the account owner can do that. If you're a member but not the owner, you'll need to ask the owner to make the change. Each person can have their own profile and viewing history, but the account-level email belongs to whoever set it up or currently manages the payment.

Troubleshooting common problems

If you enter your new email and Netflix says it's already in use, that email address is attached to another Netflix account. You can't use the same email for two different accounts. Either use a different email address, or if that email should belong to you, contact Netflix support to sort out which account is actually yours.

If you change your email but then can't sign in with the new address, wait a few minutes — the change sometimes takes a moment to sync across Netflix's systems. Try signing out completely and signing back in. If you still can't sign in, use the "Forgot password?" link to reset your password, which will send a reset link to your new email address.

If you never received the confirmation email, check your spam folder first. If it's not there, make sure you typed your new email address correctly when you requested the change. You can also try changing it again — Netflix will send another confirmation email. If problems continue, Netflix support can help you verify your identity and make the change manually.

Frequently Asked Questions

Do I need to change my password when I change my email?

No. Your password stays the same. After you change your email, you'll sign in using your new email address and your existing password. If you want to change your password at the same time, you can do that separately in your account settings, but it's not required.

What if I change my email and then forget my new password?

Use the "Forgot password?" link on the Netflix sign-in page. Enter your new email address, and Netflix will send a password reset link to that email. Click the link and create a new password. Make sure you have access to your new email address before you change it, so you can receive password reset messages.

Can I change my email on the Netflix app?

Yes, but it's easier on a web browser. The app lets you change your email, but you may have to switch to a web browser to click the confirmation link. Most people find it simpler to use netflix.com on a computer or phone browser, where everything happens in one place.

If I change my email, do I lose my watch history or saved shows?

No. Your watch history, saved shows, profiles, and all other account data stay exactly the same. Changing your email only changes the address Netflix uses to contact you — nothing about your account content or settings changes.

Can I change my email if I don't remember my current password?

Yes. Click "Forgot password?" on the Netflix sign-in page, enter your current email address, and Netflix will send you a password reset link. After you reset your password, sign in and follow the steps to change your email. You don't need to remember your old password to change your email.