The basic login process

To log into Hulu, go to hulu.com on a web browser or open the Hulu app on your phone, tablet, or streaming device. Enter the email address connected to your account and your password, then select "Log In". If you have a free trial or paid subscription, you should see your home screen with recommended shows and movies within seconds.

If you do not remember your password, select "Forgot password?" on the login screen. Hulu will send a reset link to your email address. Click that link, create a new password, and try logging in again. The reset email usually arrives within a few minutes.

On smart TVs, streaming devices like Roku or Apple TV, and gaming consoles, the process is slightly different — you will see a code on your screen instead of typing your password directly. Write down that code, visit hulu.com/set up on a phone or computer, enter the code, and log in there. This keeps you from typing a long password on a remote control.

Key Takeaways

  • On computers and phones, log in at hulu.com or in the Hulu app with your email and password.
  • On TVs and streaming devices, use the set up code method: note the code on your screen, visit hulu.com/set up on another device, and log in there.
  • If you forget your password, use the "Forgot password?" link to reset it by email.
  • You can be logged into Hulu on multiple devices at once, but the number of people who can watch simultaneously depends on your plan.
  • If you cannot log in after trying these steps, check whether your subscription is still active or contact Hulu support through the website.

Logging in on phones and tablets

read the Hulu app from the Apple App Store (for iPhones and iPads) or Google Play Store (for Android phones and tablets). Open the app and tap "Log In". Enter your email address and password, then tap the login button. You will be taken to your home screen.

If you already have the app installed but are not logged in, you may see a screen asking you to sign in or start a free trial. Tap "Log In" and enter your credentials. Some older versions of the app may ask you to update before you can proceed — if that happens, go back to the app store and install the latest version.

Logging in on streaming devices and smart TVs

Open the Hulu app on your Roku, Amazon Fire Stick, Apple TV, Google TV, or smart TV. You will see a login screen with a code displayed — usually a combination of letters and numbers. Write down this code or take a photo of it.

On a phone, tablet, or computer, visit hulu.com/set up. Log in with your email and password if you are not already logged in. You will see a field asking for the set up code. Enter the code from your TV screen and select "set up". Within a few seconds, your TV should show that you are logged in and ready to watch.

This method exists because typing a long password using a remote control is slow and error-prone. The set up code is temporary and expires after a few minutes, so complete the process while the code is still on your screen.

Logging in on gaming consoles

The Hulu app is available on PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X/S. Open the app from your console's home screen. You will see an set up code on your TV. Follow the same process as with other streaming devices: visit hulu.com/set up on another device, log in, enter the code, and select "set up".

If the Hulu app is not installed on your console, go to your console's app store, search for Hulu, and read it. The app is free — you only need a Hulu subscription to watch content.

What to do if you cannot log in

If you see an error message when you try to log in, first check that you are using the correct email address and password. Passwords are case-sensitive, so make sure Caps Lock is not on. If you are still stuck, try logging out completely and logging back in.

If you are on a phone or computer, clear your browser cache or app data. On a phone, go to Settings, find the Hulu app, and select "Clear Cache" or "Clear Data". On a computer, try a different browser or use a private browsing window. These steps often fix login problems caused by stored information that has become outdated.

Check whether your subscription is still active. If your payment method expired or your trial period ended, your account may be paused. Log into your account on hulu.com, go to Account Settings, and look at your subscription status. If it shows that your subscription has ended, you will need to update your payment method or restart your subscription before you can watch.

If none of these steps work, contact Hulu support through the website. Go to hulu.com, scroll to the bottom, and select "Help". You can chat with a support agent or browse articles about common problems.

Managing multiple devices and simultaneous streams

You can log into Hulu on as many devices as you want — a phone, a tablet, a computer, and a TV all at the same time. However, the number of people who can watch at the same time depends on your plan. The basic Hulu plan allows one stream at a time. The ad-free plan and the bundle plans allow two or three simultaneous streams, depending on which one you have.

If someone tries to watch on a fourth device while three are already streaming, that person will see an error message. They can still log in and watch later, but they cannot watch at the exact same moment as the others. If you want more simultaneous streams, you can upgrade your plan through Account Settings on hulu.com.

Logging out and account security

To log out on a phone, tablet, or computer, go to Account Settings and select "Log Out". On a TV or streaming device, go to Settings within the Hulu app and select "Log Out". You will be returned to the login screen.

If you think someone else has logged into your account without permission, change your password when ready. Go to hulu.com, log in, go to Account Settings, and select "Change Password". You can also see a list of devices that are currently logged into your account in the Account Settings menu. If you see a device you do not recognize, you can log out of that device remotely.

Frequently Asked Questions

What do I do if I forgot my email address?

If you do not remember the email address you used to create your Hulu account, you cannot reset it yourself. Contact Hulu support through hulu.com/help and explain the situation. A support agent can help you recover your account or create a new one.

Can I log into Hulu on someone else's device?

Yes. You can log into your Hulu account on any device — a friend's phone, a hotel TV, or a computer at a library. Just use your email and password. Remember to log out when you are done, especially on shared devices, so that person cannot access your account later.

Why does Hulu keep logging me out?

Hulu logs you out automatically if you have not watched anything for a long time, or if you change your password. If it happens frequently, try clearing your browser cache or reinstalling the app. If the problem continues, contact Hulu support — it may be a technical issue with your account or device.

Do I need to log in every time I open the Hulu app?

No. Once you log in, the app remembers your account and keeps you logged in unless you manually log out, change your password, or uninstall the app. If you reinstall the app, you will need to log in again.

Can I use the same Hulu account on multiple profiles?

Yes. Hulu allows you to create multiple profiles within one account. Each profile has its own watchlist and recommendations. To create a new profile, go to Account Settings on hulu.com and select "Manage Profiles". All profiles use the same login credentials, but each person can have their own viewing history.