Find the unsubscribe link in the email itself

Most marketing emails and newsletters include an unsubscribe link at the bottom. Open the email you want to stop receiving, scroll to the very bottom, and look for text that says "Unsubscribe," "Manage preferences," or "Stop receiving these emails." Click that link — it usually takes you to a page where you can confirm you want off the list.

This method works the same way in Outlook on the web, Outlook desktop, and Outlook mobile. The sender's system handles the unsubscribe, not Outlook itself, so you are removed from their mailing list across all devices.

If you cannot find an unsubscribe link, the email may be spam or from a sender who is not following standard email rules. In that case, move to the next method instead.

Use Outlook's built-in unsubscribe feature

Outlook has a one-click unsubscribe button for emails that include proper unsubscribe information. Open the email, look at the top of the message, and click the three dots (more options). Select "Unsubscribe" from the menu. Outlook sends the unsubscribe request to the sender on your behalf.

This feature only appears if the email contains unsubscribe data. If you do not see the option, the sender has not set up unsubscribe properly, and you will need to use the manual link at the bottom of the email or block the sender instead.

Block a sender to stop all their emails

If you want to stop receiving emails from a specific person or company and cannot find an unsubscribe option, you can block them. Open an email from that sender, click the three dots at the top, and select "Block." All future emails from that address go straight to your Junk folder.

Blocking is permanent until you undo it. If you change your mind later, go to Settings, then Mail, then Junk email, find the sender in the "Blocked Senders" list, and click the X to remove them.

Create rules to sort unwanted emails automatically

If you want to keep receiving emails from a sender but do not want them cluttering your inbox, create a rule to move them automatically. Open an email from that sender, click the three dots, and select "Create rule." Choose "Move to folder" and pick where you want them to go — a specific folder, archive, or junk.

Rules work on Outlook desktop and the web but not on mobile. You set them once and they explore to all future emails matching that rule, so you do not have to sort them by hand.

Key Takeaways

  • The fastest way to unsubscribe is to click the unsubscribe link at the bottom of the email and confirm your request on the sender's website.
  • Outlook's unsubscribe button (three dots menu) works only if the email includes proper unsubscribe information from the sender.
  • Blocking a sender sends all their future emails to Junk, but you can unblock them later in Settings if you change your mind.
  • Creating a rule moves emails from a sender to a folder automatically without unsubscribing, so you still receive them but they do not clutter your inbox.

Unsubscribe on Outlook mobile

The steps are similar on Outlook for iPhone and Android. Open the email, tap the three dots at the top right, and look for "Unsubscribe" or "Block sender." If you see "Unsubscribe," tap it and confirm. If you only see "Block sender," tap that instead to send future emails to Junk.

Some emails on mobile show an unsubscribe link at the bottom instead. Tap it and confirm the unsubscribe on the sender's website, just as you would on desktop.

What to do if unsubscribe does not work

If you unsubscribe but keep receiving emails from the same sender, the sender may not be honoring unsubscribe requests. Block them instead, which stops the emails at Outlook's end regardless of what the sender does.

If emails keep coming from different addresses but appear to be from the same company, they may be using multiple sender addresses. Block each one as it arrives, or create a rule that catches emails with the company name in the subject line or sender field.

Frequently Asked Questions

Does unsubscribing remove me from all emails from that company?

Yes, unsubscribing removes you from that specific mailing list. However, the company may have multiple lists — for example, one for newsletters and one for account notifications. You may need to unsubscribe from each list separately if you receive different types of emails from them.

Can I unsubscribe from multiple emails at once?

No, you must unsubscribe from each sender individually. There is no bulk unsubscribe feature in Outlook. If you receive many unwanted emails, blocking senders or creating rules is faster than unsubscribing one by one.

What happens if I block someone instead of unsubscribing?

Blocking sends their emails to Junk instead of removing you from their mailing list. If they send emails from a different address, those will still reach your inbox. Unsubscribing is better if you want to stop receiving emails permanently; blocking is better if you want them out of your inbox but do not trust the unsubscribe link.

Will unsubscribing stop emails from my bank or online accounts?

No. Unsubscribe links are only for marketing emails and newsletters. Emails from your bank, online shopping accounts, or services you pay for are account notifications, not marketing, and unsubscribing may prevent you from receiving important alerts. Block or create rules for those instead if you do not want them in your inbox.