The fastest way to block an email address on AOL
Open the email you want to block, click the three-dot menu icon in the top right corner of the message, and select "Block sender." AOL will move that address to your blocked list when ready, and any future emails from that sender will go straight to your spam folder instead of your inbox.
If you have already deleted the email, you can still block the sender. Go to your Mail settings by clicking the gear icon in the top right of your inbox, select "Blocked addresses," and type the email address you want to block into the text field. Click "Block" and the address is added to your list.
Blocked senders cannot see that you have blocked them. They will not receive a bounce-back message, and their emails will straightforward disappear into your spam folder without any notification to them.
Key Takeaways
- You can block an email address directly from an open message using the three-dot menu, or add addresses manually through your Mail settings.
- Blocked emails go to your spam folder automatically, and the sender receives no notification that they have been blocked.
- AOL allows you to unblock addresses at any time by removing them from your blocked list in settings.
- Blocking works for individual email addresses, not entire domains, so you may need to block multiple addresses from the same organization if they email you from different accounts.
Where to find your blocked addresses list
Your blocked addresses are stored in one place in AOL Mail. Click the gear icon in the top right corner of your inbox, then select "Settings." In the left sidebar, click "Blocked addresses" to see your full list of blocked senders.
From this page, you can see every address you have blocked and remove any of them by clicking the X next to the address. If you change your mind about blocking someone, unblocking takes just one click and their emails will start arriving in your inbox again.
Blocking email addresses that use different variations of the same name
Spammers and unwanted senders sometimes use slight variations of their email address to get around blocks — for example, john.smith@example.com, johnsmith@example.com, or j.smith@example.com. AOL blocks only the exact address you specify, so you will need to block each variation separately.
If you notice a pattern of emails from similar addresses, block each one as it arrives. If the volume becomes overwhelming, consider using AOL's spam filters or creating a rule to send emails from that domain to spam, though this is a more aggressive step that may catch legitimate mail.
The difference between blocking and reporting spam
Blocking stops emails from reaching your inbox but does nothing to stop the sender. Reporting spam tells AOL that the address is sending unwanted mail, which helps AOL improve its spam filters for all users. You can do both at the same time.
When you report an email as spam, AOL analyzes it to identify patterns and phishing attempts. If many users report the same sender, AOL may block that address automatically for everyone. Reporting takes an extra step — click the three-dot menu and select "Report spam" — but it helps protect other AOL users from the same sender.
What happens to blocked emails
Blocked emails go directly to your spam folder. They do not appear in your inbox, and you will not see a notification that a blocked sender has tried to contact you. If you want to check whether a blocked sender has emailed you, you can open your spam folder and look for their address there.
Emails stay in your spam folder for 30 days before AOL deletes them automatically. If you need to recover an email from a blocked sender, you have a month to find it in spam and move it back to your inbox.
Blocking emails from companies or services you no longer use
If you receive unwanted emails from a legitimate company — a subscription service you cancelled, a store you no longer shop at, or a website you signed up for years ago — blocking works, but unsubscribing is often better. Most marketing emails include an "Unsubscribe" link at the bottom of the message.
Clicking unsubscribe removes your address from that company's mailing list permanently, whereas blocking only hides their emails from you. If you ever need to contact that company or use their service again, you will not have to unblock them. Unsubscribe is the cleaner solution for legitimate senders; block for addresses you do not recognize or do not trust.
Blocking does not stop phishing or spoofed emails
Phishing emails — messages designed to trick you into revealing passwords or financial information — sometimes come from addresses that look like they are from your bank, PayPal, or another trusted company. These are often spoofed addresses, meaning the sender is pretending to be someone they are not.
Blocking the fake address helps, but the same scammer can send from a different spoofed address the next day. If you receive a suspicious email claiming to be from your bank or a payment service, do not click any links or read any attachments. Instead, go directly to the company's website by typing the address into your browser, or call the phone number on your statement. Never use contact information from the suspicious email itself.
Frequently Asked Questions
Can I block an entire email domain instead of just one address?
AOL does not have a built-in feature to block all emails from a domain at once. You must block individual addresses. If you receive many emails from the same domain, you can block each address as it arrives, or contact AOL support to discuss other filtering options.
What if I block someone by mistake?
Go to your Mail settings, click "Blocked addresses," find the address you want to unblock, and click the X next to it. The address is removed from your blocked list when ready, and their future emails will arrive in your inbox normally.
Will the person I blocked know that I blocked them?
No. Blocked senders receive no notification. Their emails straightforward go to your spam folder without any message back to them. They will not see a bounce-back or any indication that you have blocked them.
Can I block emails on AOL mobile app the same way?
Yes. Open the email, tap the three-dot menu, and select "Block sender." The process is the same on the AOL mobile app as it is on the web version. Your blocked list syncs across all devices.
Do I need to block emails if I just delete them?
Deleting removes the email from your inbox, but the sender can still email you again. Blocking prevents future emails from that address from reaching your inbox at all. If you are receiving repeated unwanted emails from the same sender, blocking is more effective than deleting.