Block a sender in AOL Mail on desktop
Open the email from the sender you want to block. Look for the three-dot menu icon in the top right corner of the email — it sits next to the archive and delete buttons. Click it and select Block sender from the dropdown menu.
AOL will move that email to your spam folder and automatically send all future messages from that address to spam as well. The sender will not be notified that you blocked them. If you change your mind later, you can unblock them through your spam settings.
Key Takeaways
- The fastest way to block someone is to open their email, click the three-dot menu, and select Block sender.
- Blocked senders go straight to your spam folder, and you will not see notifications from them.
- You can block someone without opening their email by right-clicking the sender's name in your inbox list.
- To unblock a sender, go to Mail Settings, select Blocked, and remove their address from the list.
- Blocking works across all your AOL Mail folders and devices once you set it up.
Block a sender without opening the email
You do not have to open an email to block the sender. In your inbox list, right-click on the email from the person you want to block. A menu will appear with the option Block sender — click it and the sender is blocked when ready.
This method is faster if you have many unwanted emails from the same person and do not want to open each one. The result is the same: all future emails from that address go to spam.
Block a sender on AOL Mail mobile app
Open the email from the sender you want to block. Tap the three-dot menu icon at the top right of the email. Select Block sender from the menu that appears.
On mobile, the process is nearly identical to desktop. The blocked sender's future emails will go to your spam folder, and you will not receive notifications from them. You can manage your blocked list from the mobile app settings as well.
Find and unblock a sender
If you blocked someone by mistake or want to unblock them later, go to your AOL Mail settings. Click the gear icon in the top right corner of your inbox and select Settings. In the left sidebar, find and click Blocked.
You will see a list of every email address you have blocked. Find the sender you want to unblock and click the X next to their name. They will be removed from your blocked list when ready, and their emails will no longer go to spam automatically. You may need to move any existing emails from that sender out of spam if you want to see them in your inbox again.
What happens when you block someone
When you block a sender in AOL Mail, their emails stop appearing in your inbox and go straight to your spam folder instead. You will not get notifications or alerts when they send you a message. The sender does not receive any notification that you blocked them — they will not know unless they contact you another way and you tell them.
Blocking is not the same as deleting. The emails from that sender are still stored in your spam folder and can be retrieved if you need them later. If you want to permanently remove them, you can delete the emails from spam separately.
Block multiple senders at once
If you receive unwanted emails from many different senders, you will need to block each one individually — AOL Mail does not have a bulk block feature. However, you can speed up the process by opening your spam folder, finding emails from unwanted senders, and blocking them one at a time using the three-dot menu method.
Another option is to create a filter or rule that automatically sends emails from certain senders to spam without blocking them. This gives you more control over which emails are filtered and which are blocked. You can set up filters in your Mail Settings under the Filters section.
Difference between blocking and filtering
Blocking and filtering are two different tools in AOL Mail. Blocking stops all emails from a specific sender and sends them to spam. Filtering lets you create rules based on sender address, subject line, or keywords, and automatically move those emails to a folder you choose.
Use blocking when you want to stop all contact from one person. Use filtering when you want to organize emails by category or when you want to keep emails from a sender but move them out of your main inbox. Filters are more flexible because you can direct emails to different folders instead of just spam.
Frequently Asked Questions
Will the person I blocked know that I blocked them?
No. AOL Mail does not notify senders when you block them. They will not see any message or alert. If they try to contact you another way and ask why you are not responding, they may suspect you blocked them, but AOL does not tell them directly.
Can I block an email address that keeps changing?
You can only block specific email addresses one at a time. If someone is sending you emails from many different addresses, you will need to block each address separately. Consider using a filter instead to catch emails by subject line or keywords if the sender keeps changing their address.
What if I blocked someone by mistake?
Go to Settings, click Blocked, find the address you want to unblock, and click the X next to it. They will be unblocked when ready. Any emails they sent while blocked are still in your spam folder — you can move them back to your inbox if you want to see them.
Do blocked emails stay in my spam folder forever?
No. AOL Mail automatically deletes emails in your spam folder after 30 days. If you want to keep emails from a blocked sender, move them to a different folder before the 30 days are up. Once deleted, you cannot recover them.
Can I block an entire domain instead of one email address?
AOL Mail does not have a built-in feature to block entire domains. You can only block individual email addresses. If you receive many unwanted emails from the same company domain, you will need to block each address separately or use a filter with a keyword rule to catch emails from that domain.