The fastest way to block an email address in AOL
Open the email from the sender you want to block. Click the three-dot menu icon in the top right of the message, then select "Block sender." AOL will move that address to your blocked list when ready, and any future emails from that sender will go straight to your spam folder.
If you have already deleted the email, you can still block the sender. Go to your spam folder, find an email from that address, open it, click the three-dot menu, and choose "Block sender." The address gets added to your blocked list the same way.
You can also block someone without opening their email. Right-click on the message in your inbox or any folder, and select "Block sender" from the menu that appears. This works whether the email is unread or you have already read it.
Key Takeaways
- Blocked senders' emails go to your spam folder automatically, not to a separate blocked list you have to check.
- You can block an address from an open email, from your spam folder, or by right-clicking a message in any folder.
- AOL does not notify the sender that you have blocked them.
- You can unblock an address anytime by going to your blocked senders list in Mail Settings.
- Blocking works on the web version of AOL Mail; the steps are the same whether you use a computer or phone browser.
Where to find your blocked senders list
Your blocked addresses live in AOL Mail Settings, not in a folder you can see from your inbox. Click the gear icon in the top right of AOL Mail, then select "Settings." On the left side, click "Blocked addresses." You will see every address you have blocked, listed by the date you blocked them.
This list is useful if you want to unblock someone or check whether an address is already on your blocked list before blocking it again. If you realize you blocked someone by mistake, find their address in this list and click the X next to it to remove them.
What happens when you block an email address
When you block a sender, AOL does not delete their past emails — it moves them to spam. If you have already received ten emails from someone before you block them, those ten emails stay in your inbox unless you manually move or delete them. Blocking only affects new emails from that address going forward.
The blocked sender does not receive a notification that you have blocked them. Their emails straightforward arrive in your spam folder instead of your inbox, and they have no way of knowing whether you read them, deleted them, or blocked them. From their perspective, the email was sent normally.
Blocking email addresses that look similar to real ones
Scammers often use addresses that look almost like legitimate ones — for example, "paypa1.com" instead of "paypal.com" or "amaz0n-account" instead of "amazon-account." If you receive a suspicious email claiming to be from a company you use, block the sender even if you are not sure it is fake. Blocking costs nothing and protects you from future emails from that exact address.
Be aware that blocking one address does not stop a scammer from creating a new one and emailing you again. If you keep receiving similar emails from different addresses, report them as spam or phishing instead of just blocking them. Click the three-dot menu and select "Report phishing" so AOL can flag the pattern and protect other users.
Blocking versus reporting spam
Blocking and reporting are two different actions in AOL Mail. When you block a sender, you stop seeing their emails, but you do not tell AOL that the emails are spam. When you report an email as spam or phishing, you tell AOL's filters that the message is unwanted, which helps AOL improve its spam detection for everyone.
If an email looks like a scam or phishing attempt, report it first, then block the sender. Reporting takes one extra click — open the email, click the three-dot menu, and select "Report phishing" or "Report spam" depending on what the email looks like. This combination gives you when ready protection and helps AOL catch similar emails before they reach other inboxes.
Unblocking an address if you change your mind
Go to Settings, click "Blocked addresses," find the sender you want to unblock, and click the X next to their address. That address is when ready removed from your blocked list. Any emails from that sender will now arrive in your inbox instead of spam, starting with the next message they send.
Unblocking does not recover emails that went to spam while the address was blocked. If you blocked someone for a week and then unblocked them, the emails they sent during that week are still in your spam folder. You will need to search for them manually if you want to read them.
Blocking on the AOL mobile app
The AOL Mail app on iPhone and Android works the same way as the web version. Open an email, tap the three-dot menu at the top, and select "Block sender." You can also find your blocked senders list in the app's settings — tap the menu icon, go to Settings, then Blocked addresses.
If you block someone on your phone, that address is blocked across all your devices where you use AOL Mail. The blocked list syncs automatically, so you do not have to block the same person twice.
Frequently Asked Questions
Can I block an entire domain instead of just one email address?
AOL Mail does not have a built-in feature to block all emails from a domain like "example.com." You can only block individual addresses. If you receive spam from many addresses at the same domain, block each one separately, or use AOL's spam filters to create a rule that catches emails with certain words in the subject line or sender field.
What if someone is harassing me through email?
Blocking stops their emails from reaching your inbox, but if the harassment is severe or ongoing, consider reporting it to AOL and keeping records of the messages. If the person is making threats, contact local law enforcement. AOL's blocking tool is designed for unwanted mail, not for legal protection against harassment.
Will blocking someone on AOL Mail block them on other platforms?
No. Blocking an email address in AOL Mail only affects AOL Mail. If that person contacts you through text, social media, or another email service, you will still receive those messages. You would need to block them separately on each platform.
Can I block emails by subject line or keyword instead of by sender?
AOL Mail does not have a keyword-blocking feature in the main interface. However, you can create filters in Settings that automatically send emails with certain words to spam. This is useful for blocking entire categories of unwanted mail without blocking individual senders.
If I block someone, can they tell I opened their email before blocking them?
No. Blocking does not send any signal to the sender. They cannot tell whether you read their email, blocked them, or deleted it. Blocking is invisible to the person sending the message.