You can add your business to Apple Maps through Apple Business Register, a free tool that lets you control how your location appears
Apple Maps pulls business information from multiple sources, including Apple Business Register, Google, and other data providers. If your business is missing or the details are wrong, the fastest way to fix it is to claim your listing on Apple Business Register. You do not need an Apple ID for a business account — you can use your business email instead. The process takes about 15 minutes, though Apple may take a few days to review and publish your changes.
If your business already appears on Apple Maps but you have never claimed it, someone else may be managing the listing. Claiming it gives you control over the hours, phone number, website, photos, and other details customers see when they search for you.
Key Takeaways
- Go to business.apple.com and sign in with your business email or Apple ID to claim or create your listing.
- Apple will send a verification code by postcard to your business address — this usually arrives within 7 to 10 business days.
- You can add photos, hours, a website, phone number, and categories before verification is complete, but the listing will not appear publicly until Apple confirms your address.
- If you manage multiple locations, you can add them all from one account on Apple Business Register.
- Changes you make take 24 to 48 hours to show up on Apple Maps after you save them.
How to claim an existing listing on Apple Business Register
Start at business.apple.com. Click "Sign In" in the top right corner. You can use an Apple ID, or you can create a business account with your business email address. If you choose email, Apple will send a confirmation link — check your inbox and spam folder.
Once you are signed in, search for your business by name and address. If it appears in the results, click on it and select "Claim this business". Apple will ask you to verify that you own or manage the business. You can verify by postcard (the default method), by phone, or by email, depending on what Apple offers for your location. The postcard method is most common and takes 7 to 10 business days. The postcard will contain a verification code you enter back into Apple Business Register to confirm ownership.
While you wait for the postcard, you can start adding information: business hours, phone number, website, categories, and photos. None of this information will appear publicly until Apple verifies your address, but filling it in now means your listing will be complete the moment verification finishes.
How to create a new listing if your business does not appear
If you search on Apple Business Register and your business does not show up, click "Add your business" at the bottom of the search results. Enter your business name, address, phone number, and website. Apple will ask you to select the category that best describes what you do — choose the most specific one available (for example, "Coffee Shop" rather than "Food & Drink").
After you submit, Apple will send a verification postcard to your address. You cannot skip this step. Once the postcard arrives, enter the code into Apple Business Register, and your listing will go live on Apple Maps.
Creating a new listing takes longer than claiming an existing one because Apple has to review it for accuracy before it appears. Plan for 10 to 14 business days from the time you submit until your listing is public.
What information you can add and when it appears
Before verification, you can add: business hours (including holiday hours), phone number, website, business categories, and photos. You can also add a short business description of up to 30 characters. These details will not appear on Apple Maps until after your address is verified, but entering them now saves time.
After verification, you can edit all of the above, plus add a link to your appointment booking system, add or remove payment methods you accept, and respond to customer reviews. You cannot change your business address or phone number yourself — if either is wrong, you will need to contact Apple Business Register support.
Photos you upload should be at least 1024 by 1024 pixels and show your storefront, interior, or products. Apple reviews photos before they appear, which usually takes 24 to 48 hours. Blurry photos, photos with watermarks, or photos that do not show your actual business will be rejected.
Managing multiple locations from one account
If you own or manage more than one location, you can add all of them to the same Apple Business Register account. Sign in once, then click "Add another business" to create a new listing. Each location gets its own listing on Apple Maps, but you manage them all from one dashboard.
You can set different hours, phone numbers, and photos for each location. Changes to one location do not affect the others. If you have a manager at each location who needs to make updates, you can invite them as a team member with edit permissions for just that location.
How to invite team members to manage your listing
From your Apple Business Register account, go to the listing you want to share. Click "Team" or "Invite team members" (the exact wording varies by account type). Enter the email address of the person you want to invite and select whether they can edit the listing or only view it. They will receive an email invitation and can start making changes once they accept.
Team members can update hours, add photos, respond to reviews, and change contact information. They cannot delete the listing or change the verified address. If you need to remove someone, go back to the Team section and click the X next to their name.
Troubleshooting common problems
If your postcard does not arrive after 14 business days, sign back into Apple Business Register and request a new one. You can also choose phone or email verification instead if those options are available for your location. Click "Verify your business" and select a different method.
If your business appears on Apple Maps but you cannot find it on Apple Business Register to claim it, search by your exact business name and full address. If it still does not show up, your listing may be too new or may have been created by Apple's data sources rather than through Apple Business Register. You can still claim it — look for a "Claim this business" button on the Apple Maps listing itself (open Apple Maps, search for your business, and look for a "Claim" option in the business card).
If you see your business on Apple Maps but the information is wrong and you cannot claim it, you can report the error directly from Apple Maps. Open the listing, scroll down, and tap "Report an issue". Describe what is incorrect. Apple will review the report, though it may take several days.
Frequently Asked Questions
Do I need an Apple ID to add my business to Apple Maps?
No. You can create a business account on Apple Business Register using your business email address instead. If you already have an Apple ID, you can use that, but it is not required.
Can I change my business address after I verify it?
No. Once Apple verifies your address, you cannot change it yourself through Apple Business Register. If you move, you will need to contact Apple Business Register support to update it, or you can create a new listing for the new address.
How long does it take for changes to show up on Apple Maps?
Most changes appear within 24 to 48 hours. Photos take longer — Apple reviews them before publishing, which usually takes 24 to 48 hours as well. During busy periods, it may take up to a week.
What if someone else already claimed my business listing?
You can still claim it. Search for your business on Apple Business Register, and if it shows as claimed by someone else, click "Claim this business" anyway. Apple will ask you to verify your ownership. If you own the business, you should be able to verify and take over the listing.
Can I delete my business from Apple Maps?
You can remove your listing from Apple Business Register, but Apple may keep it on Apple Maps if the information comes from other data sources. If you want it completely removed, contact Apple Business Register support and explain why. Removal is not may provide.