Verizon Wireless stores are open on Sunday, but hours vary by location

Most Verizon Wireless stores open on Sunday between 10 a.m. and noon, and close between 5 p.m. and 7 p.m. However, the exact hours depend on which store you visit — a location in a mall may have different hours than a standalone store in a shopping center, and hours can shift by season or by individual store decision. The only way to know your specific store's Sunday hours is to check before you go.

You can find your store's actual Sunday hours in three ways: use the Verizon store locator on Verizon.com, call the store directly, or use Google Maps to search "Verizon Wireless near me" and tap the store listing to see posted hours. The store locator is usually the fastest option because it shows hours for the week at once.

Key Takeaways

  • Most Verizon Wireless stores are open on Sunday, typically between 10 a.m. and 7 p.m., but hours vary by location.
  • The Verizon store locator on Verizon.com shows the exact Sunday hours for any store you search.
  • If you cannot visit in person on Sunday, you can handle many tasks online through your Verizon account or by calling customer service at 1-908-559-4899.
  • Some Verizon locations inside malls or airports may have different hours than standalone stores, so always verify before traveling.

How to find your nearest store's Sunday hours

Go to Verizon.com and click "Store Locator" at the bottom of the page. Type your zip code or city name, and the tool will show all nearby Verizon Wireless locations with their full weekly hours listed. Sunday hours appear in the same list as Monday through Saturday, so you can see at a glance whether the store is open and when it closes.

If you do not have internet access or prefer to call, dial the store directly. You can find the phone number in Google Maps by searching "Verizon Wireless" plus your city name — tap the store listing and the number appears at the top. Calling takes two minutes and confirms whether the store is open that particular Sunday, since holiday schedules sometimes change posted hours.

What you can do online instead of visiting on Sunday

If Sunday store hours do not work for your schedule, many tasks can be done through your Verizon account without leaving home. You can pay your bill, change your plan, add a line, order a new phone for delivery, troubleshoot service issues, and manage your account settings all through the My Verizon app or Verizon.com. These options are available 24 hours a day, seven days a week.

For issues that need a person — like a phone that is not working correctly or questions about your bill — you can call Verizon customer service at 1-908-559-4899. The phone line is open on Sunday, though wait times are often longer in the afternoon than in the morning.

Why store hours matter for specific tasks

Some things genuinely require an in-person visit: trading in a phone for credit, buying a physical SIM card, or handling a problem with a device that needs hands-on troubleshooting. If you need to do one of these tasks, visiting a store on Sunday is often easier than taking time off work during the week. Knowing the store's actual hours means you can plan your trip without wasting a Sunday afternoon on a closed location.

If your nearest store has limited Sunday hours or is closed, check whether a different location nearby has better hours. The store locator shows multiple locations at once, so you can compare Sunday schedules across your area and pick the one that works best for you.

What to bring if you visit on Sunday

Bring a photo ID and your Verizon account number (found on your bill or in the My Verizon app) so the store can pull up your account quickly. If you are trading in a phone, bring the device itself, its charger, and any original packaging if you still have it — stores give more credit when the phone is in good condition and comes with accessories. If you are switching from another carrier, bring your account number from that carrier so the store can transfer your number.

If you are buying a new phone, bring a payment method — credit card, debit card, or bank account information for a payment plan. Stores can process most transactions in 15 to 30 minutes if you have these items ready.

Verizon's customer service options on Sunday

Beyond the store and the phone line, Verizon offers chat support through Verizon.com and the My Verizon app on Sunday. You can message a representative during business hours (usually 8 a.m. to 9 p.m. in your time zone) without waiting on hold. Chat is often faster than calling on busy days, though response times vary.

If you have a problem with your service on Sunday evening and cannot reach anyone by phone or chat, you can report the issue through the My Verizon app and a representative will contact you the next business day. For true emergencies — like a lost phone or fraudulent charges — the phone line is your fastest option.

Frequently Asked Questions

Are all Verizon Wireless stores open the same hours on Sunday?

No. Hours vary by location, store type, and region. A Verizon store in a mall may close earlier than a standalone store. The only way to know your store's hours is to check the store locator or call the location directly.

Can I buy a phone online and pick it up on Sunday?

Some Verizon locations offer in-store pickup for online orders, but not all. When you order a phone on Verizon.com, the site will show you which nearby stores offer pickup and their pickup hours. Sunday pickup availability depends on whether that store participates in the program.

What if my store is closed on Sunday?

Use the store locator to find another Verizon location nearby that is open, or handle your task online through My Verizon or Verizon.com. For urgent issues, call customer service at 1-908-559-4899.

Do Verizon stores have different hours on holiday Sundays?

Yes. Holiday hours change by location and by holiday. Check the store locator a few days before a major holiday to confirm whether your store will be open and what time it closes.

Can I return something I bought on a different Sunday?

Verizon's return window is 14 days from purchase. As long as you are within that window and the item is unused or in original condition, you can return it on any Sunday the store is open. Bring your receipt or order number.