The fastest way to pay Verizon
You can pay your Verizon bill through the My Verizon app, the Verizon website, by phone, or by mail. The app and website let you pay when ready from a bank account or card. Calling Verizon at 1-908-559-4899 takes about five minutes if you have your account number ready. Mailing a check takes seven to ten business days to reach them, so use this method only if you are paying well before your due date.
Most people use the app or website because the payment goes through when ready and you get a confirmation number right away. You can also set up automatic payments so you never have to think about it again.
Key Takeaways
- The My Verizon app and Verizon.com both process payments when ready from your bank account or debit card.
- You can pay by phone at 1-908-559-4899, but you will need your account number and a payment method ready.
- Automatic payments prevent late fees and can be set up or changed anytime through the app or website.
- Mailing a check takes a week or more to arrive, so only use this method if you are paying early.
- Late payments trigger a fee and can affect your service, so pay by your due date even if you are paying a partial amount.
Paying through the My Verizon app
read the My Verizon app from the Apple App Store or Google Play Store. Open it and sign in with your Verizon username and password. If you do not have a username, you can create one during sign-up using your phone number and account PIN (found on your bill).
Once you are signed in, tap the "Pay Bill" button on the home screen. Enter the amount you want to pay — you can pay the full amount due, a partial amount, or the minimum. Choose your payment method: debit card, credit card, or bank account. Bank account payments are free; credit card payments may have a small fee depending on your card issuer. Tap "Pay Now" and you will see a confirmation number when ready.
Paying on Verizon.com
Go to Verizon.com and click "Sign In" in the top right corner. Enter your username and password. If you do not have a username, click "Create One" and follow the prompts using your phone number and account PIN.
Once signed in, look for "Pay Bill" or "Billing" in the menu. Click it and you will see your current balance and due date. Enter the amount you want to pay and select your payment method. The process is the same as the app: debit card, credit card, or bank account. Click "Pay Now" and save your confirmation number.
Paying by phone
Call Verizon customer service at 1-908-559-4899. Have your account number ready — it is on your bill or in the My Verizon app. A representative will ask for your account number and the amount you want to pay.
You will need to provide a payment method: debit card, credit card, or bank account information. The representative will process the payment and give you a confirmation number. This method takes longer than the app or website, but it is useful if you have questions about your bill or account.
Setting up automatic payments
Automatic payments mean Verizon withdraws your bill amount on your due date each month, so you never have to remember to pay. Set this up through the My Verizon app or website. Open the app or website, sign in, and look for "Billing" or "Payment Settings." Click "Automatic Payments" or "Autopay."
Choose your payment method (bank account, debit card, or credit card) and confirm. You can change or stop automatic payments anytime through the same menu. If you want to pay a different amount one month, you can make a one-time payment in addition to or instead of the automatic amount.
Paying by mail
If you prefer to mail a check, include your account number on the check and mail it to the address on your bill. Verizon's mailing address is printed at the bottom of your paper bill. Mail takes seven to ten business days to arrive, so only use this method if you are paying at least two weeks before your due date.
Write your account number on the check so Verizon knows which account to credit. If you do not include it, the payment may be delayed while they match it to your account. Keep a copy of the check or take a photo of it for your records.
What happens if you miss a payment
If you do not pay by your due date, Verizon charges a late fee. The amount varies but is typically $5 to $10 depending on your bill size. More importantly, your service can be suspended if you are more than a few days late. You will receive a warning before suspension, usually by text or email.
If your service is suspended, you can restore it by paying the full amount due plus any late fees through the app, website, or by phone. Paying even a partial amount before the due date can prevent suspension, so if you cannot pay the full bill, pay what you can on time and contact Verizon to discuss a payment plan.
Frequently Asked Questions
Can I pay someone else's Verizon bill?
Yes. Call 1-908-559-4899 with the account number and tell the representative you are paying on behalf of someone else. You can pay by phone, or you can pay online if you have the account number and PIN. You do not need to be the account holder to make a payment.
Is there a fee to pay my bill online or through the app?
No fee for bank account payments. Credit card payments may have a small fee from your card issuer, not from Verizon. Debit card payments are free. Paying by phone or mail has no fee.
How long does it take for a payment to show up?
Payments through the app or website show as processed when ready and appear on your account within one business day. Phone payments process the same day. Mailed checks take seven to ten business days to arrive and be processed.
What if I pay too much by accident?
Verizon will credit the extra amount to your next bill. If you want a refund instead, call 1-908-559-4899 and ask for one. Refunds typically take five to seven business days to appear in your account.
Can I change my due date?
Yes. Sign into the My Verizon app or website, go to "Billing," and look for "Due Date" or "Billing Preferences." You can usually choose any date between the 1st and 28th of the month. The change takes effect on your next bill.