Deleting a question from Chegg

You can delete a question you posted on Chegg by going to your profile, finding the question in your question history, and selecting the delete option. The process takes about two minutes and works the same way on desktop and mobile. Once deleted, the question is removed from the platform and Chegg will not send it to tutors for answers.

Chegg keeps your question history for as long as your account exists, so you can find and remove old questions at any time. If someone has already answered your question, you can still delete it — the answer disappears along with the question. If you have already paid for an answer, deleting the question does not refund the payment, so check whether you want to keep the answer before you delete.

Key Takeaways

  • Sign into your Chegg account and go to your profile to see all questions you have posted.
  • Deleted questions are removed when ready and will not appear in search results or be visible to other users.
  • If a tutor has already answered your question, deleting it removes both the question and the answer from the platform.
  • Deleting a question does not refund any payment you made for an answer, so review the answer before you delete.

Steps to delete on desktop

Open Chegg in your web browser and sign in with your email and password. Click your profile icon in the top right corner — it usually shows your initials or a default avatar — and select "My Questions" from the dropdown menu.

Scroll through your question history until you find the question you want to remove. Click on the question to open it. Look for a three-dot menu icon (sometimes called a "more" button) near the top of the question or in the upper right corner. Click that icon and select "Delete Question" from the options that appear. Chegg will ask you to confirm — click "Delete" again to finish.

Steps to delete on mobile

Open the Chegg app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap "My Questions" to see all the questions you have posted. Find the question you want to delete and tap it to open the full view.

Look for the three-dot menu icon at the top of the question screen. Tap it and select "Delete Question." Chegg will show a confirmation message asking whether you are sure. Tap "Delete" to remove the question permanently. The app will return you to your question list, and the question will no longer appear there.

What happens after you delete

Once you confirm the deletion, Chegg removes the question from your profile and from the platform within seconds. The question will not show up in your question history, and other users cannot find it through search or browsing. If the question was already answered, both the question and the answer are deleted together.

If you change your mind after deleting, you cannot restore the question through Chegg. The deletion is permanent. If you had paid for an answer that you now need again, you would have to post the question a second time and pay again for a new answer.

Reasons you might not see the delete option

If you cannot find the three-dot menu or the delete option, check whether you are signed into the correct account. You can only delete questions from the account that posted them. If you are signed in but still do not see the menu, try refreshing the page or closing and reopening the app.

On rare occasions, Chegg may lock a question from deletion if it is part of an active dispute or if Chegg's support team is reviewing it. If you see a message saying the question cannot be deleted, contact Chegg support through the help section in your account settings. They can tell you why the question is locked and whether it can be removed.

Deleting multiple questions at once

Chegg does not have a bulk delete feature that lets you remove many questions in one action. You must delete each question individually by opening it and selecting the delete option. If you have many questions to remove, set aside time to go through them one by one.

A faster approach is to sort your question history by date or status if Chegg offers that option in your account settings. This can help you find and delete questions more quickly without scrolling through your entire history.

Frequently Asked Questions

Can I delete a question if someone is currently answering it?

Yes, you can delete a question at any time, even while a tutor is working on it. If you delete while someone is answering, the answer will not be posted and you will not be charged. Chegg will notify the tutor that the question was deleted.

Will deleting my question affect my account or reputation?

Deleting a question does not harm your account or lower any rating you may have on Chegg. You can delete questions without penalty. Your account remains in good standing.

What if I deleted a question by accident?

Chegg does not restore deleted questions. If you need the question again, you will have to post it a second time. If you had paid for an answer, you will need to pay again for a new one.

Does the person who answered my question still have a copy after I delete?

No, tutors cannot access answers they provided after you delete the question. The answer is removed from Chegg's system along with the question. The tutor will see that the question was deleted but cannot retrieve their work.