You can delete your Uber driver account through the app or website, but the process depends on whether you have active trips, unpaid fees, or an ongoing dispute with Uber
Deleting your Uber driver account is straightforward if you have no outstanding issues. Open the Uber Driver app, go to Account (the person icon), scroll to the bottom, and tap "Delete Account". You will be asked to confirm, and Uber will send you a confirmation email. The account closes within a few days.
If you have active trips, unpaid fees, or an unresolved dispute with Uber, the delete button will not appear. You must resolve those first. Active trips must complete. Unpaid fees — whether from a damage claim, cancellation penalty, or background check charge — must be settled. If Uber has flagged your account for a violation, you may need to wait for their review to finish or contact support to ask whether deletion is possible while the review is pending.
Deleting your account is permanent. Your driver history, ratings, and earnings records will no longer be visible to you. You cannot reactivate a deleted account; you would have to create a new one and go through the full sign-up and background check process again.
Key Takeaways
- You can only delete your account from the Uber Driver app or website if you have no active trips, unpaid charges, or open disputes with Uber.
- If the delete button does not appear, check your account for pending trips, unpaid fees, damage claims, or active support tickets.
- Deletion is permanent — you cannot recover your driver history, ratings, or earnings records after the account closes.
- If you want to stop driving but keep your account, you can pause your availability instead of deleting.
- Creating a new Uber driver account after deletion requires a fresh background check and full re-registration.
What happens if you have an active trip when you try to delete
Uber will not let you delete your account while a passenger is in your car or waiting for pickup. The delete option straightforward will not appear in your account settings. You must complete or cancel the trip first.
If you cancel a trip after a passenger has already been matched to you, Uber may charge you a cancellation fee (the amount varies by city and time of day). That unpaid fee will then block deletion until you pay it. Check your Earnings tab to see whether any cancellation charges are pending.
Unpaid fees and charges that prevent deletion
Uber holds several types of charges that can lock your account:
- Damage claims — if a passenger or Uber reports damage to the vehicle during a trip, Uber may charge you a repair fee. You can dispute this through the Resolution Center in the app, but until the dispute closes, you cannot delete.
- Background check fees — if you paid for an expedited background check when you signed up, that charge must be settled.
- Cancellation penalties — cancelling trips after accepting them can result in fees, especially if you cancel repeatedly or after a passenger has waited.
- Tolls or fines passed to you — in some cities, Uber charges drivers for tolls or parking violations incurred during trips.
To see what you owe, open the Earnings tab, look for "Adjustments" or "Charges", and review any negative amounts. You can pay these directly through the app using the same payment method on file. Once the balance is zero, the delete option should reappear.
Active disputes or safety reviews that block deletion
If Uber has flagged your account for a safety concern — such as a passenger complaint, a low rating, or a report of unsafe driving — your account may be under review. During this time, Uber will not allow deletion. You will usually see a message in your account explaining the hold.
Contact Uber Support through the app (tap the menu, then "Help") to ask about the status of your review. If the review is complete and your account is still active, you should then be able to delete. If Uber has deactivated your account (meaning you cannot drive), deletion may not be possible while the deactivation is in place — you may need to wait for Uber to close the review formally or contact support to ask whether you can delete a deactivated account.
The difference between pausing and deleting your account
If you want to stop driving temporarily but do not want to lose your history and ratings, pause your availability instead of deleting. Open the Uber Driver app, go to Account, and toggle "Go Online" to off. Your account stays active, your ratings are preserved, and you can resume driving whenever you want without a new background check.
Pausing is also useful if you are unsure whether you want to drive again. Deletion is final, and restarting means a new background check, which can take one to two weeks. If you think you might drive again within the next year, pausing is the safer choice.
What to do if the delete button does not appear
If you are in your Account settings and the "Delete Account" option is missing, something is preventing deletion. Work through this checklist:
- Check whether you have an active trip by opening the main screen. If a trip is in progress, complete or cancel it first.
- Go to Earnings and look for any unpaid charges or adjustments (negative amounts). Pay any balance owed.
- Check your email for messages from Uber about account holds, disputes, or safety reviews. If you see one, contact support before attempting deletion again.
- Sign out of the app completely and sign back in. Sometimes the interface does not refresh when ready after a charge is paid.
- If the delete button still does not appear after these steps, contact Uber Support through the app and ask why your account cannot be deleted.
Uber Support can usually tell you within a few minutes whether there is a technical hold, an unpaid charge, or an active review blocking deletion. They can also sometimes manually delete an account if there is a legitimate reason and no outstanding issues.
What happens to your data after deletion
Once your account is deleted, you lose access to your driver history, trip records, ratings, and earnings statements. Uber keeps some data for legal and tax reasons (such as 1099 records if you earned income), but you cannot view it through the app.
If you need your earnings history for tax purposes, read or screenshot your Earnings statements before you delete. You can also contact Uber Support and ask them to email you a summary of your earnings for the tax year — they can usually provide this even after deletion, though it may take a few business days.
Frequently Asked Questions
Can I delete my account if I have a low rating?
A low rating alone does not block deletion. However, if Uber has deactivated your account due to the low rating (usually below 4.6 stars), you may not be able to delete while the deactivation is active. Contact support to ask whether you can delete a deactivated account, or wait for Uber to formally close the review.
What if I forgot my password and cannot log in to delete?
Go to the Uber Driver login screen, tap "Forgot password?", and follow the email link to reset it. Once you are logged back in, you can delete your account. If you no longer have access to the email address on file, contact Uber Support through the website (you do not need to be logged in to reach the help center) and explain the situation.
Do I get a refund if I delete my account?
No. Deletion does not trigger any refund. If you have an unpaid balance, you still owe it. If you have a credit balance in your account (from a promotion or bonus), that is forfeited when you delete. Withdraw any balance to your bank account before deleting if you want to keep it.
How long does it take for my account to be fully deleted?
Uber usually closes the account within a few days of your deletion request. You will receive a confirmation email. After that, you will not be able to log in. If you try to create a new account with the same email address, Uber may ask you to wait a few days before allowing the new sign-up.
Can I delete my account through the passenger app instead of the driver app?
No. The driver account and passenger account are separate. You must use the Uber Driver app to delete your driver account. If you also have a passenger account and want to delete that, you would do so through the regular Uber app, but that does not affect your driver account.