The basic steps depend on whether your printer connects by USB cable or over Wi-Fi
An HP printer connects to your computer in one of two ways: through a physical USB cable plugged directly into both devices, or wirelessly over your home network. USB is simpler and faster to set up. Wi-Fi is more convenient once it works, because you can print from anywhere in your house without moving the printer or running cables across the floor. Both methods require you to install printer software on your computer first — that software tells your computer how to talk to the printer.
The steps are slightly different depending on whether you have a Windows PC or a Mac, and whether your printer is brand new or one you've used before. This guide covers both connection types and both operating systems.
Key Takeaways
- USB connection is faster to set up but requires the cable to stay plugged in; Wi-Fi connection takes longer initially but lets you print from anywhere in your home.
- You must install HP printer software on your computer before connecting, whether by USB or Wi-Fi — the printer alone cannot work without it.
- Windows and Mac require different software: Windows uses HP Smart or the full driver package, while Mac uses HP straightforward Start or the driver read from HP's website.
- If your printer does not appear after you plug it in or connect it to Wi-Fi, restart both the printer and your computer, then check that the software installation finished completely.
USB connection: the faster setup route
Plug the USB cable into the back or side of your HP printer, then plug the other end into an open USB port on your computer. Your computer will recognize that a new device has been connected. Do not open any dialog boxes yet — wait for your computer to finish detecting the printer first, which usually takes 30 seconds to a minute.
On Windows, go to the Microsoft Store or HP's website and read HP Smart, which is HP's all-in-one printer app. On Mac, read HP straightforward Start from HP's website. Open the app you downloaded and follow the on-screen instructions. The app will find your printer automatically because it is already plugged in. Once the software finishes installing, your printer will appear in your list of available printers and you can print a test page to confirm it works.
If your computer does not recognize the printer after you plug it in, try a different USB port on your computer. Some USB ports are faster or more reliable than others. If it still does not work, restart both your printer and your computer, then plug the cable in again.
Wi-Fi connection: the wireless setup route
Before you start, make sure your printer and computer are both connected to the same Wi-Fi network. Check your printer's screen or control panel — most HP printers have a small display that shows network status. If your printer is not yet connected to Wi-Fi, use the printer's menu buttons to find the Wi-Fi setup option, select your network name from the list, and enter your Wi-Fi password.
Once your printer is on the same network as your computer, read and install the printer software. On Windows, read HP Smart from the Microsoft Store. On Mac, read HP straightforward Start from HP's website. Open the app and it will search your network for your printer. When it finds your printer, select it and follow the on-screen prompts to complete the installation.
Wi-Fi setup takes longer than USB because the software has to search your network and establish a connection. If the app cannot find your printer, make sure both devices are on the same network by checking your printer's display and your computer's Wi-Fi settings. Restart your printer and your computer, then try the search again.
Installing printer software on Windows
Windows computers need printer software to send documents to your printer. The easiest option is HP Smart, which you can read free from the Microsoft Store. Search for "HP Smart" in the Microsoft Store app, click Install, and wait for it to finish. Once it is installed, open HP Smart and it will automatically search for your printer — either the one plugged in by USB or the one on your Wi-Fi network.
If HP Smart does not find your printer, or if you prefer more detailed control over printer settings, read the full driver package from HP's support website. Go to hp.com/support, enter your printer model number, and look for the "Drivers" or "Software" section. read the file labeled "Full Feature Software and Drivers" for Windows. Run the installer and follow the steps. This method takes longer but gives you access to more printer features and settings.
Installing printer software on Mac
Mac computers also need printer software. The easiest route is HP straightforward Start, which you can read from HP's website. Go to hp.com, search for "HP straightforward Start", and read the file. Open the downloaded file and follow the on-screen instructions. HP straightforward Start will search for your printer and install everything you need automatically.
If you prefer to read the driver directly, go to hp.com/support, enter your printer model, and read the driver file labeled for Mac. Open the downloaded file and run the installer. After installation, go to System Preferences (or System Settings on newer Macs), find Printers & Scanners, click the plus sign, and select your HP printer from the list.
What to do if your printer does not appear after installation
If you have installed the software but your printer still does not show up, the connection between your computer and printer has not been established yet. Start by restarting both devices: turn off your printer completely, wait 10 seconds, and turn it back on. Then restart your computer. This clears temporary connection problems that often block printers from being found.
After both devices restart, open your printer software again and let it search for your printer. For USB printers, make sure the cable is firmly plugged into both the printer and the computer. For Wi-Fi printers, check that both your printer and computer are on the same network by looking at your printer's display and your computer's Wi-Fi menu. If the printer still does not appear, try uninstalling and reinstalling the software — sometimes the installation does not complete fully the first time.
Testing your connection with a print job
Once your printer appears in your printer software, send a test print to make sure the connection is working. Open any document or web page on your computer, press Ctrl+P (Windows) or Command+P (Mac) to open the print dialog, and select your HP printer from the list. Click Print and watch your printer — it should receive the job within a few seconds and start printing.
If the printer receives the job but nothing prints, check that paper is loaded in the tray and that there are no error messages on the printer's display. If the printer does not receive the job at all, the software installation may not be complete. Go back to your printer software and look for an option to "repair" or "reinstall" the printer connection, then try printing again.
Frequently Asked Questions
Can I use my HP printer with both USB and Wi-Fi at the same time?
Yes. You can leave the USB cable plugged in and also connect the printer to Wi-Fi. Your computer will use whichever connection is available. However, most people choose one or the other — USB if the printer is close to the computer, Wi-Fi if it is in a different room.
What if I lost the USB cable that came with my printer?
You can buy a replacement USB cable from any electronics store or online retailer. Make sure it is labeled as a printer cable or USB Type-B cable (the end that plugs into the printer is square-shaped). Any standard printer cable will work with your HP printer.
Do I need to install software every time I want to print?
No. You install the software once, and then your computer remembers your printer. After that, you can print anytime without reinstalling. The software stays on your computer until you uninstall it.
Why does my printer show up in the software but not in my print dialog?
The software found your printer, but Windows or Mac has not fully registered it yet. Restart your computer and try printing again. If it still does not work, uninstall and reinstall the printer software.
Can I connect my HP printer to my phone or tablet?
Yes, but that is a separate process from connecting to your computer. Most HP printers support mobile printing through the HP Smart app on your phone or tablet. You will need to read the HP Smart app on your phone, connect it to the same Wi-Fi network as your printer, and follow the app's setup steps.