Connect a BlueParrott through Bluetooth pairing

A BlueParrott is a wireless headset made by GN Store Nord that connects to your phone, computer, or desk phone using Bluetooth. To connect it, you turn on the headset, put it in pairing mode, then select it from your device's Bluetooth menu. The first connection takes about two minutes. After that, the headset remembers your device and connects automatically when you turn it on.

Most BlueParrott models have a power button and a dedicated pairing button. The pairing button is usually smaller and located on the side or back of the headset. Holding the pairing button for three to five seconds puts the headset into pairing mode — you'll see a flashing light, usually blue or white, that signals it's ready to connect.

Once the headset is in pairing mode, go to your device's Bluetooth settings. On an iPhone, tap Settings, then Bluetooth, and look for "BlueParrott" in the list of available devices. On Android, the path is Settings, then Connected Devices or Bluetooth. On Windows, go to Settings, then Devices, then Bluetooth & Other Devices. Select the BlueParrott from the list, and the connection completes in seconds.

Key Takeaways

  • Turn on the BlueParrott headset and hold the pairing button for three to five seconds until you see a flashing light.
  • Open your device's Bluetooth settings and select BlueParrott from the list of available devices.
  • After the first pairing, the headset connects automatically whenever you turn it on and your device's Bluetooth is active.
  • If the headset doesn't appear in your Bluetooth list, restart both the headset and your device, then try pairing again.
  • Some BlueParrott models can connect to multiple devices at once, but only one device can use the headset at a time.

What to do if pairing fails

If the BlueParrott doesn't show up in your Bluetooth list, the headset may not be in pairing mode. Turn off the headset completely, wait five seconds, then turn it back on and hold the pairing button again. Make sure you hold it long enough — three to five seconds is the standard, but some models require longer.

If the headset still doesn't appear, restart your device's Bluetooth. On most phones, toggle Bluetooth off in Settings, wait ten seconds, then toggle it back on. On a computer, do the same through your Bluetooth settings. Then put the BlueParrott back into pairing mode and try again.

If you've paired the headset before and it's not connecting automatically, the device may have forgotten it. Go back to your Bluetooth settings, find BlueParrott in the list of paired devices, and select "Forget" or "Remove." Then pair it again from scratch using the steps above.

Connecting to multiple devices

Many BlueParrott models support multi-device pairing, meaning the headset can remember several phones or computers. However, it can only actively connect to one device at a time. To add a second device, put the headset into pairing mode again and pair it with the new device using the same steps as before.

When you want to switch between devices, turn off Bluetooth on the device you're leaving and turn it on for the device you want to use. The headset will disconnect from the first device and connect to the second. Some newer BlueParrott models have a button to manually switch between paired devices without toggling Bluetooth.

Adjusting volume and answering calls

Once connected, you control the headset through physical buttons on the device itself. Most BlueParrott headsets have volume up and down buttons on the side, and a call button in the center. Press the call button to answer an incoming call, and press it again to end the call. Volume buttons work the same way as they do on a regular headset — press up to increase volume, down to decrease it.

Some models also have a mute button, usually marked with a microphone icon. Pressing it silences your microphone so the other person can't hear you, but you can still hear them. The mute button is useful during calls when you need to cough, sneeze, or speak to someone else without the caller hearing.

Charging and battery life

BlueParrott headsets are rechargeable and connect to power through a USB cable or charging dock, depending on the model. Most headsets take two to three hours to charge fully and last between eight and twelve hours on a single charge. Check your specific model's manual to see whether it uses a USB-C port, micro-USB, or a proprietary charging connector.

When the battery is low, the headset usually gives an audio alert — a beep or voice notification — to let you know it's time to charge. Some models have a LED light that changes color as the battery drains, starting green when fully charged and turning red when it's nearly empty.

Resetting the headset to factory settings

If the headset is behaving strangely — not connecting, cutting out, or not responding to button presses — a factory reset often fixes the problem. Most BlueParrott models reset by holding down the power button and pairing button simultaneously for ten to fifteen seconds. The light will flash rapidly, then the headset will restart and return to its original settings.

A factory reset erases all paired devices from the headset's memory, so you'll need to pair it again with your phone or computer. Before resetting, make sure the headset is fully charged, because the reset process uses battery power and can fail if the battery dies mid-reset.

Frequently Asked Questions

Why does my BlueParrott keep disconnecting?

Disconnections usually happen when the headset is too far from your device — Bluetooth typically works within 30 feet. Move closer to your phone or computer. If that doesn't help, the headset battery may be low, or there may be interference from other wireless devices like microwaves or Wi-Fi routers. Charge the headset and move away from other electronics, then try again.

Can I use a BlueParrott with a desk phone?

Some BlueParrott models work with desk phones, but not all. Check your headset's manual or the product listing to see if it supports your specific phone model. Many business-grade BlueParrott headsets are designed for desk phones and include adapters or docking stations that connect to the phone's handset jack.

How do I know if my BlueParrott is in pairing mode?

The headset will show a flashing light, usually blue or white, when it's in pairing mode. Some models also play a tone or voice notification. If you don't see a light or hear a sound after holding the pairing button, the headset may not have entered pairing mode — try holding the button longer or check your model's manual for the exact timing.

What's the difference between pairing and connecting?

Pairing is the one-time process of teaching your device and headset to recognize each other. Connecting is what happens every time you turn on the headset after that — it automatically links to a device it's already paired with. You only pair once per device, but you connect every time you use the headset.

Can I pair a BlueParrott with a laptop and a phone at the same time?

Yes, most BlueParrott models can pair with multiple devices. However, only one device can use the headset at a time. If your phone rings while you're using the headset with your laptop, you'll need to disconnect from the laptop and connect to the phone, or manually switch using a button on the headset if your model has one.