Where Zoom stores your blocked list

Zoom keeps a record of every contact you have blocked, and you can see that list at any time through your account settings. The blocked list lives in your Zoom web portal — the online version of your account you access through a browser, not the app on your computer or phone. You cannot view your full blocked list from the Zoom desktop app or mobile app, though you can block or unblock someone from those places.

To see who you have blocked, you need to sign into your Zoom account on the web, go to your settings, and find the section labeled "Blocked Users" or "Blocked Contacts". The exact name and location changed slightly between Zoom versions, but the principle is the same: Zoom shows you a list of every person you have prevented from contacting you or joining your meetings.

Key Takeaways

  • Your blocked contacts list is only visible in the Zoom web portal at zoom.us, not in the desktop or mobile apps.
  • You reach the blocked list by signing in, clicking your profile picture, selecting Settings, and looking for "Blocked Users" or a similar heading.
  • Blocking someone on Zoom prevents them from calling you, messaging you, or joining meetings you host, but does not delete past messages.
  • You can unblock a contact from the same list at any time, which when ready restores their ability to reach you.

Step-by-step: accessing your blocked list on the web

Open a web browser and go to zoom.us. Sign in with the email address and password you use for Zoom. Once you are logged in, look for your profile picture or initials in the top right corner of the page and click it.

A small menu will appear. Click the word "Settings" or "Account Settings" — the exact wording depends on your Zoom version. You will be taken to a page with many options on the left side. Scroll down until you see a heading that says "Blocked Users", "Blocked Contacts", or "Privacy" — Zoom has reorganized this section more than once. Click that heading, and you will see a list of every contact you have blocked, along with the option to unblock any of them.

What blocking actually does on Zoom

When you block someone on Zoom, you are preventing them from contacting you through the platform in several specific ways. They cannot call you, send you direct messages, or request to join a meeting you are hosting. If they try to call you, they will see a message saying the call failed or that you are unavailable. If they try to message you, their message will not go through.

Blocking does not delete messages that person sent you before you blocked them — those remain in your message history. It also does not prevent them from seeing your profile or your public information if they search for you, though they cannot interact with you. If you are both in a meeting someone else is hosting, you can still see each other and be in the same call, because blocking only affects direct contact initiated by the blocked person.

How to unblock someone you blocked

Go back to the same "Blocked Users" page in your Settings where you saw the list. Find the person's name in the list and look for an "Unblock" button or link next to their name. Click it. The person will when ready be able to call you, message you, and request to join your meetings again.

Unblocking does not send them a notification that you have unblocked them. They will only know if they try to contact you and find that it works again. You can block and unblock the same person as many times as you want.

Why you might not see someone in your blocked list

If you blocked someone but cannot find them in your blocked list now, the most common reason is that you blocked them on a different Zoom account. Zoom allows you to have multiple accounts with different email addresses, and each account has its own separate blocked list. Check that you are signed into the correct account.

Another possibility is that you blocked them in a meeting rather than in your account settings. Some meeting hosts can remove participants or prevent them from rejoining, but that is different from blocking them in your account — it only affects that specific meeting. To block someone account-wide so they cannot contact you at all, you must do it through your Settings page.

Blocking on mobile apps versus the web

You can block someone from the Zoom mobile app on iPhone or Android by opening a direct message with them, tapping the three dots or menu icon, and selecting "Block Contact". You can also block someone during a call by tapping the menu and choosing "Block". However, the mobile app does not show you a list of everyone you have blocked — you can only see that list on the web portal.

To unblock someone from your phone, you have two options: unblock them through the web portal on a browser, or message them again from the app, which will prompt you to unblock them. The web portal remains the single place where you can see your entire blocked list at once.

What happens to meetings and recordings when you block someone

Blocking someone does not affect meetings that have already happened or recordings that have already been made. If you recorded a meeting that the blocked person attended, they can still watch that recording if you shared it with them before you blocked them. Blocking only prevents future contact and future meeting invitations.

If you block someone and then schedule a new meeting, they will not be able to join that meeting if they try to use the link or meeting ID. If they were already invited to an upcoming meeting before you blocked them, they can still join that meeting because the invitation was sent before the block took effect — blocking does not retroactively remove people from meetings they were already invited to.

Frequently Asked Questions

Can someone tell if I have blocked them?

Not directly. Zoom does not send a notification when you block someone. However, if they try to call you or message you and get an error, they may suspect they have been blocked. There is no way for them to check your blocked list or confirm it from their end.

Does blocking someone on Zoom block them on other platforms?

No. Blocking on Zoom only affects Zoom. If that person has your phone number or email, they can still contact you through text, email, or other apps. Zoom blocking is separate from blocking on your phone, email, or social media.

If I block someone, can they still see my Zoom profile?

Yes. Blocking prevents them from contacting you, but it does not hide your profile from search results or make your information private. They can still find you and see your public details — they just cannot call, message, or join your meetings.

What if I block someone by mistake?

You can unblock them when ready from your Settings page. Go to Blocked Users, find their name, and click Unblock. They will regain the ability to contact you right away, and no notification will be sent to them.

Can I block someone who is not in my contacts?

Yes. You can block someone during a call or meeting, or if they message you, even if you have never added them to your contacts. They will be added to your blocked list, and you will not be able to receive contact from them in the future.