Where to find the payment settings on Disney Plus
To change how Disney Plus charges you, log into your account on a web browser or the Disney Plus app, then go to your account settings. On the website, click the profile icon in the top right corner and select "Account". On the app, tap the profile icon at the bottom right, then tap "Account".
Once you are in Account settings, look for a section called "Billing" or "Payment method" — the exact name depends on whether you are on a phone, tablet, or computer. This is where you can add a new card, remove an old one, or change which payment method Disney Plus uses each month.
Key Takeaways
- You can change your payment method through Account settings in either the Disney Plus website or app, and the change takes effect on your next billing date.
- Disney Plus accepts major credit cards, debit cards, and PayPal, but the payment options available depend on your country and whether you signed up through a third-party service like Apple or Google Play.
- If you signed up through Apple, Google Play, Amazon Prime Video Channels, or Verizon, you must change your payment method through that service instead, not through Disney Plus directly.
- Removing your old payment method before adding a new one can prevent accidental charges, but Disney Plus will not charge you until you confirm the new method is active.
What payment methods Disney Plus accepts
Disney Plus takes most major credit and debit cards — Visa, Mastercard, American Express, and Discover. You can also pay through PayPal if you have an account. The exact options available to you depend on which country you are in and how you originally signed up for the service.
If you signed up through a third-party platform — Apple App Store, Google Play, Amazon Prime Video Channels, or Verizon — your payment method is tied to that platform, not to Disney Plus itself. In that case, you cannot change the payment method through Disney Plus settings. You have to change it through Apple, Google, Amazon, or Verizon instead.
Steps to add a new payment method
Open your account settings and navigate to the Billing or Payment section. Click or tap "Add Payment Method" or a similar button. Enter the card number, expiration date, and three-digit security code on the back of the card. If you are adding a debit card, the process is identical.
For PayPal, click "Add PayPal" instead of entering card details. You will be taken to PayPal's website to log in and confirm that Disney Plus can charge your PayPal account. Once you confirm, you are returned to Disney Plus and the PayPal account is linked.
After you add the new method, Disney Plus will ask you to confirm it is your primary payment method — the one the service will charge on your next billing date. You can set it as primary when ready or leave your old method active for now and switch later.
How to remove an old payment method
In the Billing section, find the payment method you no longer want to use. Next to it, look for a "Remove", "Delete", or trash icon. Click or tap it. Disney Plus will ask you to confirm the removal.
You cannot remove your only payment method — Disney Plus requires at least one active method on file at all times. If you want to remove an old card and add a new one, add the new card first, set it as your primary method, and then remove the old one.
When the change takes effect
If you change your payment method before your billing date, the new method will be charged on that date. Disney Plus does not charge you when ready when you update your payment information. Your subscription continues uninterrupted, and the new card or PayPal account is straightforward used for the next scheduled charge.
If your new payment method is declined on your billing date, Disney Plus will try again a few days later. If both attempts fail, your account will be suspended until you add a working payment method. You will receive an email notification before this happens.
If you signed up through a third-party service
If you subscribed to Disney Plus through Apple, Google Play, Amazon Prime Video Channels, or Verizon, you cannot change the payment method in Disney Plus settings. The subscription is managed by that platform, and so is the billing.
To change your payment method, go to the platform where you signed up. On Apple, open Settings, tap your name, select "Subscriptions", find Disney Plus, and tap "Edit Payment Method". On Google Play, open the Play Store app, tap your profile icon, go to "Payments and subscriptions", select "Subscriptions", find Disney Plus, and tap "Payment method". For Amazon Prime Video Channels and Verizon, log into your account on their websites and update your payment information there.
What to do if your payment is declined
If Disney Plus cannot charge your payment method, you will receive an email explaining why — usually because the card expired, the card was reported lost or stolen, or there are insufficient funds. The email will tell you to update your payment method to keep your subscription active.
Log back into your account settings, remove the declined card, and add a new one. If you want to keep using the same card, check with your bank to confirm the card is active and has not been flagged for fraud. Once you have added a working payment method, Disney Plus will attempt to charge it within a few days.
Frequently Asked Questions
Will Disney Plus charge me twice if I add a new payment method before removing the old one?
No. Disney Plus only charges one payment method per billing cycle — whichever one you have set as primary. Adding a new method does not trigger an extra charge. You can safely add a new card and set it as primary before removing the old one.
Can I use a prepaid card or gift card to pay for Disney Plus?
Yes, if the prepaid card has a Visa, Mastercard, American Express, or Discover logo. Treat it like a regular debit card when you enter the number and expiration date. Make sure the card has enough balance before your billing date, or the charge will be declined.
What happens to my subscription if I delete my payment method by accident?
Your subscription will not be cancelled when ready, but Disney Plus will not be able to charge you on your next billing date. You will receive an email asking you to add a new payment method. Your account will be suspended if you do not update it within a few days, but you can reactivate it by adding a working card.
Can I change my payment method on the Disney Plus app?
Yes, the steps are the same on the app as on the website. Tap your profile icon, go to Account, find Billing or Payment method, and add or remove a payment method. Changes made on the app sync when ready to your account across all devices.
Do I need to update my payment method if I get a new card with the same number?
If your bank issued a new card with the same number but a different expiration date or security code, you should update the information in Disney Plus to match the new card. This prevents declined charges when the old card expires.