How to change your Amazon email in three steps
You can change the email address linked to your Amazon account directly from your account settings. The process takes about five minutes and does not require you to create a new account or lose your order history, saved addresses, or payment methods. Amazon will send a confirmation link to both your old email and your new one to make sure the change is intentional.
The steps are the same whether you use Amazon.com for shopping, Prime Video, or AWS (Amazon Web Services). If you use your Amazon account to sign into other apps or services, those will continue to work after you change your email — they stay connected to your account, not to the email address itself.
Key Takeaways
- You change your email in Account Settings under "Login & security", not in a separate email settings menu.
- Amazon sends confirmation links to both your old and new email addresses, and you must click the link in the new email to complete the change.
- Your new email becomes your login username when ready after you confirm it, but you can still use your old email to sign in for a short grace period.
- If you no longer have access to your old email, you will need to verify your identity using a phone number or security questions before changing it.
Step-by-step: changing your email address
Start by going to amazon.com and signing in with your current email and password. In the top right corner, click the account icon (it looks like a person's head) and select "Account" from the menu that appears.
On the Account page, look for the section labeled "Login & security" on the left side. Click it. You will see your current email address listed under "Email address". Click the "Edit" button next to it. Amazon will ask you to re-enter your password for security — type it in and click "Continue".
Type your new email address into the field that appears. Double-check it for typos, because Amazon will send a confirmation link there. Click "Update email address". Amazon will display a message saying it has sent confirmation links to both your old email and your new one.
Confirming your new email address
Check the inbox of your new email address for a message from Amazon with the subject line "Confirm your new Amazon email address". Open that email and click the blue "Confirm new email address" button or link inside it. This step is required — without it, your email address will not actually change.
You will be taken to a confirmation page on Amazon showing that your email has been updated. You can now close that page. Your new email is now your login username, and you can sign out and sign back in using it.
You will also receive a notification at your old email address letting you know the change was made. If you did not request this change, you can click a link in that email to undo it within a short time window — usually a few hours.
What happens to your old email after the change
Your old email address stops being your login username, but Amazon gives you a grace period of several days where you can still use it to sign in. After that period ends, only your new email will work. This grace period exists so you do not get locked out if you forget which email you changed to.
Any order confirmations, shipping notifications, or account alerts will be sent to your new email address going forward. Old emails that were already sent to your previous address stay in that inbox — Amazon does not forward them.
If you cannot access your old email address
If your old email account no longer exists or you cannot sign into it, you can still change your email, but the process is different. When you click "Edit" next to your email address in Login & security, Amazon will ask you to verify your identity before allowing the change.
You can verify using a phone number associated with your account, a credit card on file, or security questions you set up when you created your account. Choose whichever method you remember. Amazon will send a one-time code to your phone or ask you to answer your security questions. Once you pass that verification, you can enter your new email address without needing access to the old one.
Changing email on mobile apps
The Amazon shopping app and Prime Video app do not have email settings inside them. To change your email, you must use a web browser and go to amazon.com or amazon.com/account. Open the browser on your phone, sign in, and follow the same steps listed above under "Step-by-step".
After you change your email on the website, the mobile apps will automatically use your new email the next time you sign out and sign back in. You do not need to reinstall the apps or change anything within them.
Troubleshooting: confirmation email did not arrive
Check your spam or junk folder first — confirmation emails sometimes get filtered there by mistake. If it is not there, wait a few minutes and refresh your inbox, because the email can take up to 10 minutes to arrive.
If you still do not see it after 15 minutes, go back to amazon.com, sign in with your current email, and return to Account > Login & security. You should see an option to "Resend confirmation email". Click it and check your inbox again. If the email arrives this time but still goes to spam, add Amazon's email address to your contacts so future emails land in your inbox.
If you have already clicked the confirmation link and your email has changed, but you are having trouble signing in with the new email, try signing in with your old email first — you still have a grace period to use it. Then go back to Login & security to verify that the change went through.
Frequently Asked Questions
Will changing my email affect my Prime membership?
No. Your Prime membership is tied to your account, not your email address. After you change your email, your Prime benefits, shipping speeds, and video access all continue to work exactly as before. You will just receive Prime notifications at your new email address.
Can I use the same email for two different Amazon accounts?
No. Each email address can only be connected to one Amazon account. If you try to change your email to one that is already in use, Amazon will tell you the email is already registered and will not let you proceed. You would need to remove it from the other account first.
What if I change my email by mistake and want to change it back?
You can change it back the same way you changed it the first time. Go to Account > Login & security, click "Edit" next to your email, enter your old email address, and confirm the change. There is no limit to how many times you can change your email.
Do I need to update my email anywhere else after changing it on Amazon?
If you use your Amazon login to sign into other apps or websites (like some smart home devices or third-party services), those connections will keep working — they are tied to your account, not your email. However, if those services send you emails, you may want to update your email in their settings separately so notifications go to the right place.