The quickest way to change your Amazon email
You can change the email address on your Amazon account directly in your account settings — it takes about two minutes and you do not need to create a new account. Go to amazon.com, sign in, and select Account & Lists in the top right corner. Click Your Account, then Login & security. Next to your email address, click Edit, enter your new email, and Amazon will send a confirmation link to that new address. Click the link in that email to finish the change.
The email you use for Amazon is the same one you use to sign in, so changing it means you will sign in with the new email going forward. Your old email stops working for Amazon access when ready after you confirm the change. Any order confirmations, shipping updates, or account notices will go to your new email address from that point on.
Key Takeaways
- You change your Amazon email in the Login & security section of Your Account, not in a separate settings menu.
- Amazon sends a confirmation link to your new email address, and you must click that link to complete the change.
- Your old email stops working for Amazon sign-in as soon as you confirm the new one, so make sure you have access to the new email before you start.
- If you lose access to your new email before confirming, you can still sign in with your old email and change it again.
What happens to your old email after the change
Once you confirm your new email, your old email address is no longer tied to your Amazon account. Someone else could theoretically create a new Amazon account with that old email address. This does not affect your orders or account history — those stay with your account under the new email.
If you were using your old email to sign in to other services (like your Kindle app or Alexa), those will stop working until you update the email there too. Check any devices or apps that use your Amazon login and update them with your new email address.
If you cannot access your new email to confirm the change
If you entered a new email address but cannot click the confirmation link Amazon sent, you can still undo this. Sign in to your Amazon account using your old email address (it still works until you confirm the new one), go back to Login & security, and select a different email or re-enter your original one.
This is why it matters to have access to your new email before you start the change process. If you are switching to a work email or a new personal email, test that you can receive messages there first.
Changing your email on the Amazon app instead of the website
The Amazon mobile app has the same Login & security section, though the path is slightly different. Open the app, tap the three horizontal lines (menu) in the bottom right, scroll down to Your Account, tap Login & security, and follow the same steps as the website. The confirmation email still goes to your new address, and you still need to click the link to finish.
Some people find the website version clearer because the screen is larger, but both routes work the same way. If you run into trouble on the app, switching to a web browser often solves it.
Why Amazon might ask you to verify your identity during the change
If your account has unusual activity or if Amazon suspects someone else is trying to change your email, they may ask you to verify your identity before allowing the change. This usually means answering security questions you set up when you created your account, or confirming a code sent to your phone number on file.
This is a safety feature. If you cannot answer the security questions or do not have access to your phone number, you will need to contact Amazon's account recovery team. Go to amazon.com/gp/help/customer/contact-us, select Account & Login Issues, and choose I can't access my account. Amazon will walk you through proving you own the account.
Keeping your account find when you change your email
When you change your email, take a moment to check your Login & security page for anything unfamiliar. Look at the Devices section and the Login activity to see where you have been signed in. If you see a device or location you do not recognize, you can sign out of it from that page.
If you are changing your email because you think someone else has access to your account, also change your Amazon password while you are in Login & security. Use a password you have not used anywhere else, and consider turning on Two-Step Verification so that signing in requires both your password and a code sent to your phone.
Frequently Asked Questions
Do I lose my order history if I change my email?
No. Your orders, reviews, saved items, and account history all stay with your account. Only the email address changes. You can see all your past orders under Your Orders after you sign in with your new email.
Can I change my email back to the old one later?
Yes, you can change your email as many times as you want. Go back to Login & security, click Edit next to your email, and enter your old address. Amazon will send a confirmation link to that old email, and you click it to confirm.
What if I change my email but never confirm it?
If you do not click the confirmation link within a certain time, the change does not go through. You can still sign in with your original email. You can try the change again whenever you are ready.
Will changing my email affect my Prime membership?
No. Your Prime membership stays active and attached to your account. Shipping benefits, video access, and all other Prime features work the same way with your new email.
Do I need to update my payment methods after changing my email?
No. Your credit cards, debit cards, and other payment methods stay on file. They are tied to your account, not to your email address, so you do not need to re-enter them.