You can cancel Peacock through your account settings on any device, and the process takes about two minutes
Cancelling Peacock depends on how you signed up. If you created a Peacock account directly on their website or app, you cancel through your account settings. If you subscribed through another service — like Apple TV Channels, Amazon Prime Video, or your cable provider — you cancel through that service instead, not through Peacock itself. Peacock will not have a cancel button for subscriptions it does not manage.
The cancellation takes effect when ready if you cancel before your next billing date. You keep access to your account until that date passes. If you cancel after your billing date, you will lose access right away. Either way, your watchlist and saved shows disappear once the subscription ends.
Key Takeaways
- Direct Peacock subscriptions cancel through your Peacock account settings under "Manage Your Subscription" — not through your payment method or your device's app store.
- Subscriptions bought through Apple, Amazon, or cable providers cancel through those services, and Peacock's settings will not have a cancel option for them.
- You lose access on your next billing date if you cancel before it, or when ready if you cancel after it has already passed.
- Cancelling does not delete your account — you can still watch free content and log back in if you resubscribe later.
Cancel a direct Peacock subscription on the web
Go to peacocktv.com and sign in. Click your profile icon in the top right corner, then select "Account" from the menu. Look for "Manage Your Subscription" — this is where Peacock shows your plan and billing date.
Click "Change Plan" or "Manage Subscription" (the exact wording varies). You will see options to downgrade to the free tier or cancel entirely. Choose "Cancel Subscription" and confirm. Peacock will ask why you are leaving — you can skip this or answer it. The cancellation is complete once you see a confirmation message.
Cancel through the Peacock app on your phone or tablet
Open the Peacock app and tap your profile icon at the bottom right. Select "Account" or "Settings." Look for "Manage Your Subscription" or "Subscription Details." Tap "Cancel Subscription" and follow the prompts to confirm.
The app path is the same on both iPhone and Android, though the exact menu names shift slightly between updates. If you cannot find "Manage Your Subscription," try looking under "Settings" or "Billing." If it is not there, your subscription may be managed through another service — check the next section.
Cancel a subscription you bought through Apple, Amazon, or another service
If you subscribed to Peacock through Apple TV Channels, Amazon Prime Video Channels, Google Play, or your cable provider, you must cancel through that service. Peacock's account settings will not show a cancel button because Peacock does not handle the billing.
For Apple TV Channels: On your iPhone, iPad, or Mac, go to Settings (or System Preferences on Mac), then Subscriptions. Find Peacock and tap "Cancel Subscription." On Apple TV devices, go to Settings, then Accounts, then Subscriptions, then find Peacock.
For Amazon Prime Video Channels: Go to amazon.com, sign in, and go to "Your Account." Select "Memberships and Subscriptions," then "Manage Your Prime Video Channels." Find Peacock and click "Cancel Channel."
For Google Play: On an Android phone, open Google Play, tap your profile icon, then "Payments and Subscriptions." Select "Subscriptions," find Peacock, and tap "Cancel Subscription."
For cable or satellite providers: Call your provider's customer service number or log into your account online. Ask them to remove Peacock from your bill. Some providers let you manage it in their app or website under "Add-Ons" or "Channels."
What happens after you cancel
Your access ends on your next billing date (if you cancelled before it) or when ready (if you cancelled after it). You will no longer see the Peacock app on your home screen on some devices, though you can reinstall it later. Your profile, watchlist, and saved shows are deleted once the subscription ends.
You can still watch Peacock's free content after cancellation — the app will show you what is available without a subscription. If you resubscribe later, you start with a fresh account and watchlist. Peacock does not restore your old profile or saved shows.
If you cannot find the cancel button
The most common reason the cancel button is missing is that your subscription is managed by another service. Check your email for a receipt from your last billing date — it will say whether Peacock charged you directly or whether Apple, Amazon, Google, or your cable company did. Cancel through whoever appears on that receipt.
If the receipt says Peacock Inc. charged you but you still cannot find "Manage Your Subscription" in your account settings, try logging out completely and logging back in. Sometimes the menu does not load until you refresh. If it still does not appear, contact Peacock support through the app or website — they can confirm whether your subscription is active and help you cancel it.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing cycle?
No. Peacock does not refund partial months. You keep access until your next billing date, but you will not receive money back for the days you do not use it. If you want to avoid the next charge, cancel before your billing date arrives.
Can I pause my subscription instead of cancelling?
Peacock does not offer a pause option. You can cancel and resubscribe later, but you will start fresh with no saved shows or watchlist. Some other streaming services offer pause features, but Peacock treats cancellation and resubscription as separate events.
What if I cancel but I am still being charged?
Check your receipt to see whether Peacock or another service charged you. If Peacock Inc. appears on the charge, contact Peacock support with your receipt and cancellation confirmation. If Apple, Amazon, or your cable company appears, contact them instead — they may not have processed the cancellation yet, or a duplicate subscription may exist.
Do I lose my account if I cancel?
No. Your account stays active and you can still watch free content. Your profile, watchlist, and saved shows are deleted, but you can log back in anytime. If you resubscribe, you will need to rebuild your watchlist from scratch.
How do I cancel if I forgot my password?
Go to peacocktv.com and click "Sign In," then "Forgot Password?" Enter your email and follow the reset link. Once you are back in your account, go to your profile settings and find "Manage Your Subscription" to cancel. If you cannot access your email, contact Peacock support with proof of identity.