You can cancel FanDuel through your account settings, and the process takes about five minutes
FanDuel lets you close your account from the website or mobile app without calling customer support. You log in, go to your account settings, find the cancellation option, and confirm. Your remaining balance — if any — will be returned to your original payment method within 5 to 10 business days. There is no penalty for cancelling, and you can reopen an account later if you change your mind.
The steps differ slightly depending on whether you use a computer or phone, but the end result is the same. FanDuel does not make you wait or jump through extra hoops once you decide to leave.
Key Takeaways
- Log into your FanDuel account on the website or app and navigate to account settings or profile.
- Look for "Close Account," "Deactivate Account," or "Account Closure" — the exact wording varies by platform.
- Any money in your account gets sent back to the card or bank account you used to deposit, which takes 5 to 10 business days.
- You can create a new FanDuel account later; closing one does not permanently ban you from the service.
Cancelling on the FanDuel website
Open FanDuel.com in your browser and log in with your username and password. Click on your profile icon or name, usually in the top right corner of the screen. Select "Account Settings" or "My Account" from the dropdown menu.
Scroll down until you see an option labeled "Close Account," "Deactivate Account," or "Account Closure." Click it. FanDuel will ask you to confirm that you want to close your account and may ask why you are leaving — this feedback is optional. Confirm the closure. You will see a message saying your account is now closed.
Cancelling on the FanDuel mobile app
Open the FanDuel app and tap the menu icon (three horizontal lines) or your profile picture, usually at the bottom or top of the screen. Tap "Account" or "Settings." Look for "Close Account" or "Account Closure" and tap it.
The app will ask you to confirm. Tap "Yes" or "Confirm." You will see a confirmation message. If you do not see a close account option in the app, you can always use the website instead — the option is sometimes easier to find there.
What happens to money still in your account
If you have a balance remaining — whether from deposits you have not used or winnings you have not withdrawn — FanDuel sends it back to you automatically when you close your account. The money goes to the same card or bank account you used to put money in originally.
The refund takes 5 to 10 business days to appear. If you are waiting for a refund and it does not show up after 10 business days, contact FanDuel support through the app or website to check the status. Keep your confirmation email from the account closure in case you need to reference it.
Difference between closing and self-exclusion
Account closure means you are straightforward shutting down your account. You can reopen it whenever you want by logging back in or creating a new account. FanDuel treats it as a normal cancellation.
Self-exclusion is different. It is a tool for people who want to take a break from gambling or stop altogether. When you self-exclude, FanDuel blocks you from your account for a set period — usually 6 months, 1 year, or longer — and you cannot undo it during that time. Self-exclusion is also reported to other sportsbooks, so it may affect your access to other gambling platforms too.
If you just want to stop using FanDuel but might come back, close your account. If you are concerned about your gambling habits and want a forced break, use self-exclusion instead. You can find the self-exclusion option in account settings under a heading like "Responsible Gaming" or "Self-Exclusion."
If you cannot find the close account option
The location of the close account button changes occasionally as FanDuel updates its interface. If you cannot find it in account settings, try searching the settings page for the word "close" using your browser's search function (Ctrl+F on Windows, Cmd+F on Mac).
If that does not work, contact FanDuel support through the app or website. Go to the Help or Support section, select "Contact Us," and choose your issue type. You can request account closure through chat, email, or phone. Support will close your account and confirm the closure in writing.
Reactivating your account later
If you closed your account and want to use FanDuel again, you can straightforward log back in. If your login does not work, create a new account using the same email address or a different one. FanDuel does not permanently delete closed accounts, so you may be able to recover your old one.
If you used self-exclusion instead of account closure, you cannot reactivate until the exclusion period ends. Once it does, you can log back in or create a new account.
Frequently Asked Questions
Will closing my FanDuel account affect my credit score?
No. Closing a FanDuel account is not a financial transaction that appears on your credit report. It does not affect your credit score or credit history in any way.
Can I close my account if I have an active bet?
You can close your account, but FanDuel will settle any active bets first. Once those bets are resolved, your remaining balance — including any winnings — will be refunded to your original payment method.
What if I forgot my FanDuel password?
Go to the FanDuel login page and click "Forgot Password." Enter your email address and follow the link sent to your inbox to reset it. Once you have logged in, you can proceed with closing your account using the steps above.
Does closing my account delete my personal information?
Closing your account does not when ready delete your data. FanDuel keeps records for legal and tax reasons. If you want your personal information removed, contact support and ask about data deletion options — they vary by state and situation.
Can I close my account if I am in a different state than where I opened it?
Yes. You can close your FanDuel account from anywhere. The state you are in does not matter for cancellation, only for whether you can use FanDuel in the first place.