How to cancel BeenVerified

BeenVerified does not offer a self-service cancellation button in your account settings. To stop your subscription, you must contact their customer service team directly by email or phone. The company processes cancellations manually, which means you cannot delete your account or stop charges through the website alone.

Contact BeenVerified's support team at support@beenverified.com or call 1-888-579-5735. Have your account email address and subscription details ready. Request cancellation in writing (email is best for a record), and the team will process your request within one to two business days. Ask for written confirmation that your subscription has ended and that no further charges will occur.

If you signed up through a third-party platform like Apple App Store or Google Play, you may need to cancel through that platform instead. Check your subscription settings in the app store where you purchased the service, as BeenVerified may not have access to those payments. This is especially important because canceling only with BeenVerified support will not stop charges from the app store if that is where your payment method is linked.

Key Takeaways

  • BeenVerified requires you to contact customer support by email or phone to cancel — there is no cancel button in your account.
  • Send a cancellation request to support@beenverified.com or call 1-888-579-5735 and ask for written confirmation when it is complete.
  • If you subscribed through Apple App Store or Google Play, cancel through that app store's subscription settings instead.
  • Keep your cancellation confirmation email to dispute any charges that appear after your requested cancellation date.

What happens to your data after cancellation

Canceling your BeenVerified subscription stops new charges but does not automatically delete the personal information BeenVerified has collected. The company retains data according to its privacy policy, which you can review on their website. If you want your data removed, you may need to submit a separate data deletion request.

Some states have data privacy laws that give you the right to request deletion. California residents can submit deletion requests under the California Consumer Privacy Act (CCPA). Other states have similar laws. Contact BeenVerified's support team to ask about data deletion options in your state, or check their privacy policy for specific instructions on how to make that request.

Stopping charges before cancellation takes effect

If you cancel your subscription but charges continue to appear on your credit card or bank statement, contact your card issuer or bank directly. You can dispute the charges as unauthorized and request a refund. Provide your cancellation confirmation email as proof that you requested the service to stop.

Some banks allow you to block future payments from a specific merchant without disputing past charges. This is called a stop payment or merchant block. Ask your bank whether this option is available for your account. Keep records of all communications with BeenVerified and your bank in case you need to escalate the dispute later.

Reactivating your account later

If you cancel and later want to use BeenVerified again, you can sign up with the same email address or create a new account. The company does not permanently lock canceled accounts. Signing up again will start a new subscription with current pricing, which may differ from what you paid before.

Check whether BeenVerified is offering any promotional rates for returning customers. New account offers sometimes explore to people who have canceled in the past. Compare the current price to what you paid before deciding whether to resubscribe, as pricing can change between subscription periods.

Why BeenVerified requires manual cancellation

BeenVerified uses manual cancellation to reduce accidental unsubscribes and to contact customers about retention offers before they leave. This is a common practice among subscription services, though it frustrates users who expect a straightforward cancel button. The tradeoff is that you must take an extra step, but you also get a chance to speak with support if you have billing questions or concerns about your account.

Some states now require subscription services to make cancellation as straightforward as signup, but these laws vary by location and are still relatively new. BeenVerified's current process may change if your state passes stricter cancellation laws in the future. Until then, the manual process remains the only way to stop your subscription through the company directly.

Frequently Asked Questions

Can I cancel BeenVerified through the app?

No. The BeenVerified app does not have a cancellation option. You must contact customer support by email or phone. If you subscribed through Apple App Store or Google Play, you can cancel through those platforms' subscription settings instead.

Will I get a refund if I cancel mid-month?

BeenVerified typically does not offer refunds for unused portions of a subscription. Once you cancel, you lose access to the service when ready, but you are not charged for the next billing cycle. Check your cancellation confirmation to see the exact date your access ends.

How long does it take for BeenVerified to stop charging me?

Cancellations usually take effect within one to two business days. Your next billing date should not occur after you receive confirmation. If you are charged after your confirmed cancellation date, contact your bank to dispute the charge and provide your cancellation email as proof.

What if I forget my BeenVerified password and can't log in to cancel?

You do not need to log in to cancel. Email support@beenverified.com or call 1-888-579-5735 directly and provide your account email address. Customer service can process cancellations without requiring you to access your account.

Does canceling BeenVerified remove my information from their database?

Canceling your subscription does not delete your data. BeenVerified keeps information according to its privacy policy. To request data deletion, contact support or check your state's privacy laws. Some states give you the right to request removal, but the process varies by location.