SeatGeek tickets go into Apple Wallet through a link in the SeatGeek app or email
When you buy tickets through SeatGeek, the app sends you a link to add them to Apple Wallet. Open that link on your iPhone, tap "Add to Wallet," and your tickets appear alongside your boarding passes and credit cards. You do not need to do anything else — the tickets stay in Wallet even after you close the SeatGeek app.
The process takes about 30 seconds. Your phone stores the ticket information locally, so you can show it at the gate without an internet connection. If you lose your phone or need to transfer tickets to someone else, you can regenerate the link from SeatGeek and send it to them.
Key Takeaways
- SeatGeek sends you an "Add to Wallet" link by email or through the app after you buy tickets.
- Tapping the link on your iPhone automatically adds the tickets to Apple Wallet without extra steps.
- Tickets in Wallet work offline and display a barcode or QR code that venues scan at entry.
- You can share tickets by sending the SeatGeek link to another person, who can add them to their own Wallet.
Finding the Add to Wallet link after purchase
After you complete a purchase on SeatGeek, check your email for a confirmation message. That email contains a button or link labeled "Add to Wallet" or "View Tickets." If you bought through the SeatGeek app on your iPhone, the app itself shows the same link on your order confirmation screen.
Do not delete the email. If you need to add the tickets again later — for example, if you switch to a new phone — you can open the email and tap the link again. SeatGeek also stores your tickets in your account, so you can log in to the app and find the link there if you cannot locate the email.
The steps to add tickets to Apple Wallet
Open the email or the SeatGeek app and find the "Add to Wallet" link. Tap it. Your phone opens a preview screen showing the ticket details: the event name, date, time, seat location, and a barcode or QR code.
At the bottom of the screen, tap the button that says "Add" or "Add to Wallet." Your phone asks you to confirm by looking at your face or entering your passcode — this is a security step to prevent someone else from adding tickets to your Wallet without permission. After you confirm, the ticket appears in your Wallet app when ready.
If you have multiple tickets from the same order, repeat this step for each one. Some orders show all tickets on one screen, which you can add together. Others require you to add them individually.
What happens when you add tickets to Wallet
Once tickets are in Wallet, they sit alongside your other passes and cards. Open the Wallet app, scroll to find your event ticket, and tap it. The ticket expands to show the full barcode or QR code. At the venue, hold your phone up to the scanner and let staff scan the code. The ticket is now used.
Wallet stores the ticket information on your phone, not in the cloud. This means you can show your ticket even if you have no cell service or WiFi. The barcode or QR code does not change or expire before the event, so you can add the ticket weeks in advance and it will still work on game day.
If you want to remove a ticket from Wallet before the event, open Wallet, find the ticket, swipe up on it, and tap "Remove." The ticket stays in your SeatGeek account, so you can add it back to Wallet later if you change your mind.
Sharing tickets with someone else
To give your ticket to another person, go back to the SeatGeek app or email and find the "Add to Wallet" link again. Send that link to the other person via text, email, or any messaging app. When they tap the link on their iPhone, they can add the ticket to their own Wallet.
The link works for anyone who taps it, so you do not need to do anything special to share. However, once someone adds the ticket to their Wallet, you should remove it from yours — most venues scan the barcode only once, and if two people try to use the same ticket, the second scan will fail.
If you need to transfer a ticket after the event has started, contact SeatGeek support. They can sometimes regenerate the link or help you transfer the ticket through their system, but this depends on the venue and the event.
Troubleshooting when the link does not work
If you tap the "Add to Wallet" link and nothing happens, make sure you are using an iPhone. The link only works on Apple devices. If you have an Android phone, you cannot add SeatGeek tickets to Apple Wallet — you will need to use the SeatGeek app itself to show your ticket at the gate.
If you are on an iPhone and the link still does not work, try these steps: close the SeatGeek app completely and open the link again, or copy the link from the email and paste it into Safari. If the link is very old — from an event that already happened — SeatGeek may have removed it from their system. In that case, contact SeatGeek support with your order number and they can send you a new link.
If you see an error message about your phone not supporting Wallet, make sure your iPhone is running iOS 6 or newer. Almost all iPhones in use today meet this requirement, but very old devices may not. Check your phone's settings under General > About to see your iOS version.
What to do if you lose your phone before the event
If your phone is lost or stolen before the event, log into your SeatGeek account on a different device and find your order. The "Add to Wallet" link is still there. Tap it on your new iPhone and add the tickets to that phone's Wallet. You can do this as many times as you need.
If you do not have access to another device before the event, contact SeatGeek support with your order number and email address. They can verify your identity and either send you a new link or provide you with ticket information you can show at the gate in other ways.
Frequently Asked Questions
Can I add SeatGeek tickets to Google Wallet or Samsung Wallet instead?
SeatGeek only provides links for Apple Wallet. For Android phones, you can take a screenshot of your ticket in the SeatGeek app or save the ticket information to your phone's photos. At the gate, show the screenshot or open the SeatGeek app and display the barcode.
Do I need to keep the SeatGeek app installed after I add tickets to Wallet?
No. Once the ticket is in Wallet, you can delete the SeatGeek app and the ticket will still work. The ticket information is stored in Wallet, not in the app. You only need the app if you want to manage your orders or look up future events.
What if the barcode in Wallet looks blurry or will not scan?
Try increasing the brightness on your phone screen before you show it to the scanner. If the barcode still will not scan, open the SeatGeek app, find the same ticket, and show the barcode from there instead. If neither works, contact SeatGeek support before the event with a screenshot of the barcode.
Can I add the same ticket to Wallet on multiple phones?
Yes, you can add the ticket to as many phones as you want using the same link. However, only one person should use the ticket at the gate — once the barcode is scanned, it cannot be used again. If you add it to multiple phones, make sure only one person brings their phone to the event.