You can change your Netflix plan directly from your account settings in about two minutes
Netflix lets you switch between plans at any time without cancelling your account. The change takes effect when ready if you upgrade, or at the start of your next billing cycle if you downgrade. You do not need to contact Netflix support — the whole process happens in your account settings on any device with a web browser.
The steps are the same whether you signed up through Netflix directly, through your phone's app store, or through a third-party service like a cable provider. If you subscribed through a third party, you may need to make the change there instead, but Netflix will tell you which one applies to your account.
Key Takeaways
- Log into your Netflix account on a computer or phone, go to Account settings, and select the plan change option under your current plan.
- Upgrades take effect when ready and you pay a prorated amount for the remainder of your current billing period.
- Downgrades take effect on your next billing date, so you keep your current plan until then.
- If you subscribed through Apple, Google Play, or a cable provider, you may need to change the plan through that service instead of Netflix itself.
How to change your plan on a computer
Open any web browser and go to netflix.com. Sign in with your email and password. In the top right corner, click your profile icon (it looks like a circle with your name or a picture), then click Account from the dropdown menu.
On the Account page, look for the section labeled Plan or Membership. You will see your current plan listed with a button that says Change Plan or Upgrade Plan. Click that button. Netflix will show you all available plans side by side, with the features of each one listed — things like video quality, number of screens you can watch on at once, and whether ads appear.
Select the plan you want by clicking on it, then click Continue. Netflix will show you the price and when the change takes effect. Review the information, then click Confirm Change or Update Plan. That is it — your plan is now changed.
How to change your plan on a phone or tablet
Open the Netflix app and tap your profile icon in the bottom right corner. Tap Account. Scroll down to find Plan or Membership, then tap Change Plan.
The app will show you the same plan options as the website. Select the one you want and tap Continue. Review the details and tap Confirm. If the app does not show a plan change option, you may have subscribed through your phone's app store instead of Netflix directly — see the section below on third-party subscriptions.
What happens when you upgrade versus downgrade
An upgrade is when you move to a more expensive plan — for example, from Standard to Premium. The change happens right away, and you are charged a prorated amount for the days left in your current billing period. If your billing date is the 15th and you upgrade on the 10th, you pay a small amount for those five days at the new plan's price, then your regular charge resumes on the 15th at the new rate.
A downgrade is when you move to a less expensive plan — for example, from Premium to Standard. The change does not happen until your next billing date. You keep your current plan and price until then. This means if you downgrade on the 10th and your billing date is the 15th, you still have Premium until the 15th, when the downgrade takes effect and your new lower price kicks in.
If you subscribed through Apple, Google Play, or another service
Netflix offers subscriptions through the Apple App Store, Google Play Store, and some cable and internet providers. If you signed up that way, you usually need to change your plan through that service, not through Netflix itself.
To check where your subscription comes from, log into Netflix on a computer, go to Account, and scroll to Membership & Billing. Look for a line that says something like "Your membership is managed by Apple" or "Your membership is managed by [Cable Provider Name]." If it says that, you need to change your plan through that service. For Apple, go to your App Store settings and find Netflix under Subscriptions. For Google Play, open the Play Store app, tap your profile icon, go to Payments and Subscriptions, then Subscriptions, then Netflix. For a cable provider, call their customer service or log into their website.
If your membership is managed by Netflix directly, you can change it through your Netflix account as described above.
Understanding Netflix's current plan options
Netflix offers different plans depending on your country and region. Most plans differ in three ways: price, video quality (how sharp the picture is), and simultaneous screens (how many people can watch at the same time on different devices).
The lowest-priced plan usually includes ads and limits you to one screen at a time. Mid-tier plans remove ads and let two or more people watch simultaneously. The highest plan offers the best video quality and the most screens. Netflix regularly changes what it offers, so the exact names and prices vary. When you go to change your plan, Netflix shows you what is currently available in your region.
What to do if you cannot find the plan change option
If you are logged into Netflix but do not see a Change Plan button, check whether your subscription is managed by a third party (see the section above). If it is not, try logging out completely and logging back in, then go to Account again.
If the option still does not appear, you may have a gift card subscription or a special promotional plan that cannot be changed through the normal process. In that case, contact Netflix support through the Help Center on their website. You can also try changing your plan on a different device — sometimes the option appears on a computer but not in the app, or vice versa.
Frequently Asked Questions
Do I lose my saved shows and watchlist if I change my plan?
No. Your profile, watchlist, viewing history, and saved shows stay exactly the same no matter which plan you choose. Changing plans does not affect any of your account data.
Can I change my plan more than once a month?
Yes. You can change your plan as often as you want. If you upgrade multiple times in one month, each upgrade charges you a prorated amount. If you downgrade, the change waits until your next billing date.
What if I upgrade and then want to downgrade a few days later?
You can downgrade anytime. The downgrade takes effect on your next billing date. You will not get a refund for the upgrade charge, but you will pay the lower price starting on your next billing date.
Will changing my plan affect other people using my account?
Yes, if you downgrade to a plan with fewer simultaneous screens, people watching at the same time may be disconnected. If you upgrade, everyone benefits from the new features when ready.
How do I know when my billing date is?
Log into your Netflix account on a computer, go to Account, and look at the Membership & Billing section. It shows your billing date and the amount you are charged.