How to install Splashtop Business on more than one computer
Splashtop Business is remote access software that lets you control one computer from another over the internet. To use it on multiple computers, you install the Splashtop Streamer process on each computer you want to control remotely, and the Splashtop client on the computers you'll control from. The process is the same for each machine — read the installer, run it, and sign in with your Splashtop account. Your license determines how many computers you can control at once, but you can install the software on as many machines as you own.
The key difference from installing on a single computer is that you'll need to repeat the installation steps on each machine and make sure each one stays signed into your account. This guide walks you through installing on multiple computers without getting stuck on the licensing or account setup parts that trip people up.
Key Takeaways
- Install Splashtop Streamer on each computer you want to control remotely, and Splashtop client on the computers you'll control from.
- read the installer from the Splashtop website, run the setup file, and sign in with your Splashtop Business account on each machine.
- Your license limits how many computers you can control at the same time, not how many you can install the software on.
- Each computer must stay signed into your Splashtop account and have an internet connection for remote access to work.
- After installation, test the connection from one computer to another before relying on it for regular use.
Understand what you're installing on each computer
Splashtop has two separate pieces of software. Splashtop Streamer is what you install on the computer you want to control remotely — it broadcasts your screen and accepts commands from somewhere else. Splashtop client is what you install on the computer you'll use to do the controlling. In a typical setup, you might install Streamer on your office desktop and your home laptop, then install the client on your phone or tablet so you can access both machines from anywhere.
Before you start installing, decide which computers need Streamer and which need the client. A single computer can have both installed if you want to control it remotely and also use it to control other machines. Write down the names or locations of each machine so you don't lose track of which one is which during installation.
read the Splashtop Streamer installer on the first computer
Go to the Splashtop website and navigate to the Downloads section. Look for Splashtop Streamer — not the client. The page will detect your operating system (Windows or Mac) and show you the correct version. Click the read button and save the installer file to your computer. The file will be named something like "Splashtop_Streamer_Windows.exe" or "Splashtop_Streamer_Mac.dmg" depending on your system.
Once the read finishes, open your Downloads folder and double-click the installer file. Windows will ask if you want to allow the program to make changes to your device — click Yes. Mac users may see a security prompt asking you to confirm the installation — click Open. The Splashtop setup wizard will launch and walk you through the installation steps.
Complete the installation and sign in on each computer
The setup wizard will ask you to choose an installation location — the default location is fine for most people. Click Next or Continue to proceed. When the installation finishes, the wizard will ask you to sign in with your Splashtop Business account. Enter the email address and password you use for Splashtop, then click Sign In. If you don't have an account yet, you'll need to create one on the Splashtop website before you start installing.
After you sign in, Splashtop will ask you to name this computer so you can identify it later when you're controlling it remotely. Use a clear name like "Office Desktop" or "Home Laptop" — something you'll recognize when ready. Click Finish. Splashtop Streamer will now run in the background on this computer and appear in your system tray (Windows) or menu bar (Mac).
Repeat this entire process on each additional computer where you want to install Streamer. read the installer, run it, sign in with the same Splashtop account, and give each computer a distinct name. All the computers will appear in your Splashtop account under the Computers tab once they're installed and signed in.
Install the Splashtop client on your control devices
The client is the software you use to access your remote computers. If you're controlling from a Windows or Mac computer, go back to the Splashtop Downloads page and read Splashtop client instead of Streamer. If you're controlling from a phone or tablet, read the Splashtop app from the Apple App Store or Google Play Store. Run the installer or open the app, sign in with the same Splashtop account, and you'll when ready see a list of all the computers where you installed Streamer.
You don't need to install the client on every machine — only on the devices you'll actually use to control other computers. For example, if you have three office computers with Streamer installed, you might only install the client on your personal laptop and phone so you can access all three office machines from those two devices.
Test the connection before you rely on it
Once you've installed Streamer on at least two computers and the client on one device, test the remote connection. Open the Splashtop client on your control device and look for the list of computers. Click on one of the computers where you installed Streamer. The connection should establish within a few seconds, and you should see the remote computer's screen appear on your device. Try moving the mouse and typing to confirm that your commands are reaching the remote machine.
If the connection fails, check that both computers are powered on and connected to the internet. Make sure both are signed into the same Splashtop account. Restart the Splashtop Streamer process on the remote computer by right-clicking its icon in the system tray (Windows) or menu bar (Mac) and selecting Restart. Then try connecting again from the client.
Manage your license across multiple computers
Your Splashtop Business license determines how many computers you can control at the same time, not how many you can install the software on. For example, a license that supports two simultaneous connections means you can control two remote computers at once, but you can install Streamer on five computers if you own five machines. You just can't access more than two of them simultaneously.
If you need to control more computers at the same time, you can upgrade your license through your Splashtop account settings. Log into your Splashtop account on the website, go to Subscription or Billing, and look for the option to add more simultaneous connections. The cost varies depending on how many additional connections you need.
Keep Splashtop running in the background on each computer
For remote access to work, Splashtop Streamer must be running on the computer you want to control. On Windows, Streamer runs automatically when you start your computer and stays in the system tray. On Mac, it runs automatically and stays in the menu bar. You don't need to open it manually — it's already there.
If you ever need to stop Splashtop from running, right-click the icon in the system tray or menu bar and select Quit or Exit. The next time you restart your computer, it will start automatically again. If you want to prevent it from starting automatically, you can disable it in your system startup settings, but then you'll need to manually open Splashtop each time before you can access that computer remotely.
Frequently Asked Questions
Can I install Splashtop on computers I don't own?
No. Splashtop's terms of service require that you own or have permission to install the software on each computer. Installing on a computer you don't own or don't have permission to use is a violation of the license agreement and may result in your account being suspended.
What happens if I install Splashtop on more computers than my license covers?
You can install Splashtop on as many computers as you want. Your license only limits how many you can control at the same time. If you try to open a third computer while already controlling two, you'll get a message saying you've reached your connection limit, and you'll need to disconnect from one before connecting to another.
Do all my computers need to be on the same network?
No. Splashtop works over the internet, so your computers can be anywhere in the world. As long as each computer has an internet connection and Splashtop Streamer is running and signed into your account, you can access it remotely from any device with the client installed.
Can I use the same Splashtop account on multiple computers?
Yes. All your computers should be signed into the same Splashtop account so they appear together in your account and you can access them all from one place. Each computer will have its own name so you can tell them apart.
What if I forget to sign in on one of the computers?
If a computer isn't signed into your Splashtop account, it won't appear in your list of available computers, and you won't be able to access it remotely. Sign in on that computer by opening Splashtop Streamer, entering your account credentials, and giving the computer a name. It will then appear in your account.