Delete your question before anyone answers it
You can delete a question on Chegg as long as no one has answered it yet. Once someone posts an answer, the question becomes locked and you cannot remove it yourself. The deletion option appears in your question details — look for a trash or delete icon next to your question text. Clicking it removes the question from the platform when ready.
If your question has already received answers, you will need to contact Chegg support to request removal. They may delete it depending on the reason — for example, if the question violates their community guidelines or contains personal information you want removed. Response times vary, but support typically replies within a few business days.
Key Takeaways
- You can delete your own unanswered questions directly from your Chegg account by clicking the delete option next to the question.
- Once someone answers your question, it locks and you cannot delete it yourself — you must contact Chegg support instead.
- Chegg support can remove answered questions in some cases, such as when the question contains personal information or violates community rules.
- Deleting a question removes it from public view, but Chegg may retain records of it in their system for compliance reasons.
Steps to delete an unanswered question
Log into your Chegg account and go to your profile or account dashboard. Look for a section labeled "My Questions" or "Questions I've Asked" — the exact name depends on which version of Chegg you are using. Find the question you want to delete in that list.
Click on the question to open its full details page. Near the top or bottom of the question, you should see a menu icon (three dots) or a trash icon. Click it. A dropdown menu or confirmation dialog will appear asking if you want to delete the question. Select "Delete" or "Remove" to confirm. The question disappears from the platform when ready.
What happens when a question gets answered
The moment someone posts an answer to your question, Chegg locks it against deletion. This is by design — Chegg wants to preserve the question-and-answer pair so other students can find and read it. You will no longer see a delete option on that question, even if you are the one who asked it.
If you want the question removed after it has been answered, your only option is to contact Chegg support directly. You can reach them through the Help Center on the Chegg website or through the app. Explain why you want the question deleted — whether it contains sensitive information, was posted by mistake, or another reason. Support will review your request and decide whether to grant it.
Reasons Chegg support may delete an answered question
Chegg is more likely to remove a question if it contains personal information like your real name, address, phone number, or school name. They also remove questions that violate their academic integrity policy — for instance, questions that ask for answers to homework or test questions in a way that suggests cheating rather than learning.
Questions that include copyrighted material (such as full textbook passages) or that are abusive, harassing, or discriminatory may also be deleted. If you posted a question by accident or it is a duplicate of another question you asked, support may remove it, though this is less may provide. The key is explaining your reason clearly when you submit the request.
How to contact Chegg support for deletion
Go to the Chegg Help Center by visiting help.chegg.com or clicking the Help link in your account menu. Search for "delete question" or "remove question" to see if there is a self-service option. If not, look for a "Contact Us" button, usually at the bottom of the Help page.
Select the category that matches your issue — something like "Account" or "Questions and Answers." Chegg will ask you to describe your problem. Explain that you want to delete a specific question, include the question title or link if possible, and state your reason. Submit the request and watch your email for a response from Chegg support.
Preventing questions you want to delete later
Before posting a question on Chegg, review it for personal information. Remove your name, school, or any identifying details that you would not want visible to thousands of other students. Check that the question is clear and actually asks what you mean to ask — a vague or poorly worded question is harder to delete later because someone may answer it quickly.
Consider whether the question is appropriate for Chegg's platform. If it is asking for a direct answer to homework or a test question without showing your own work or effort, it may violate Chegg's policies and could be flagged or deleted anyway. Posting thoughtful, specific questions that show you have already tried to solve the problem yourself reduces the chance you will want to delete it later.
Frequently Asked Questions
Can I delete a question if someone is typing an answer but hasn't posted it yet?
Yes. Chegg only locks the question once an answer is actually submitted and visible. If someone is working on an answer but has not posted it, you can still delete the question. After you delete it, any answer they were writing will not be able to post because the question no longer exists.
Will deleting my question affect my Chegg account or reputation?
Deleting an unanswered question has no penalty. Chegg does not track deletions or mark your account. However, if you delete many questions in a short time, Chegg's system may flag the pattern as unusual. Deleting a few questions here and there is completely normal and will not hurt your account.
How long does Chegg support take to delete an answered question?
Response times vary, but Chegg support typically replies to deletion requests within two to five business days. Some requests are handled faster if the reason is clear and the question obviously violates policy. If you do not hear back after a week, you can submit a follow-up request.
If I delete a question, can other students still see it?
Once you delete an unanswered question, it disappears from public view when ready. No one can find it through search or browsing. Chegg may keep a record of it in their internal systems for legal or compliance reasons, but students cannot access it.
What if Chegg support refuses to delete my answered question?
If support denies your request, they will explain why — usually because the question does not violate their policies or because they preserve answered questions as a learning resource. You can reply to their message and ask them to reconsider, especially if new information supports your request. Beyond that, you have no other removal option.