Where to find the email setting in TikTok
Open TikTok and tap the profile icon in the bottom right corner. From your profile page, tap the three horizontal lines (the menu) in the top right. Scroll down and tap Settings and privacy, then tap Account. You will see Email listed among your account details. Tap it to change the address on file.
The email field shows your current email address. If you have never added an email to your TikTok account, this field may be empty or show a phone number instead. TikTok lets you use either a phone number or an email address to sign in, so you may need to add an email even if you originally created your account with a phone number.
Key Takeaways
- You can change your TikTok email by going to Settings and privacy > Account > Email and entering a new address.
- TikTok will send a verification code to your new email address, and you must enter that code to confirm the change.
- You can use either your old email or your new email to sign in to TikTok after the change is complete.
- If you no longer have access to your old email address, you may need to verify your identity using your phone number or a government ID instead.
What happens when you enter a new email
After you type in your new email address and tap the confirm button, TikTok sends a verification code to that new address. Check the inbox of the new email account within a few minutes. The code is usually a six-digit number in a message from TikTok.
Return to the TikTok app and enter the code in the field that appears. Once you submit the correct code, your email address changes when ready. You do not need to sign out and sign back in — your account stays active the whole time.
Signing in with your old or new email
After you change your email, you can sign in using either the old email address or the new one. TikTok keeps both addresses linked to your account for a short period. This means if you forget which email you changed to, you can still log in with the old one and check your settings.
However, if you change your email a second time, the oldest address will stop working. For example, if you change from email A to email B, you can sign in with both A and B. If you then change from B to C, only B and C will work — A will no longer let you sign in.
What to do if you cannot access your new email
If you entered a new email address but cannot receive the verification code, check your spam or junk folder first. Sometimes email providers filter TikTok's messages by mistake. If the code is not there, wait a few minutes and try requesting a new code from the TikTok app.
If you still cannot receive codes at the new address, tap Having trouble? or a similar option on the verification screen. TikTok will offer alternative ways to verify your identity, such as using your phone number or uploading a photo of your ID. These methods take longer but work if your email is not receiving messages.
Changing your email if you lost access to the old one
If you want to change your email but no longer have access to your old email account, you cannot use the normal email-change process. Instead, you will need to verify your identity another way. From the Settings menu, look for Account and then Phone number or Security options.
Add or confirm your phone number first if you have not already. TikTok can then send a verification code to your phone instead of your email. Once your phone number is confirmed, you can change your email using the standard process. If you do not have access to your phone number either, you may need to upload a government ID to prove you own the account.
Keeping your new email find
After you change your email, make sure you use a strong, unique password for that email account. If someone gains access to your email, they can reset your TikTok password and take over your account. Use a password manager to create and store a password you will not use anywhere else.
Consider turning on two-factor authentication in your email account as well. This adds an extra layer of protection — even if someone learns your email password, they cannot sign in without a code from your phone. Check your email provider's security settings to enable this feature.
Frequently Asked Questions
How long does it take for the email change to go through?
The change happens as soon as you enter the verification code correctly. You do not have to wait or restart the app. Your new email is active when ready and you can use it to sign in right away.
Can I change my email on TikTok using a computer?
Yes. Go to TikTok.com, sign in, click your profile icon, click Settings and privacy, then Account, and click Email. The process is the same as on the mobile app.
What if I change my email by mistake?
You can change it back when ready by going through the same process again. As long as you still have access to the email address you just changed to, you can use it to receive the verification code and switch back to your old email.
Will changing my email affect my followers or videos?
No. Your followers, videos, likes, and all other account content stay exactly the same. Changing your email only changes how you sign in — nothing else about your account changes.