How to delete your Wizz account

To delete your Wizz account, open the app, go to your profile settings, find the account deletion option, and follow the prompts to confirm. The process takes about five minutes. Wizz will ask you to re-enter your password before the deletion goes through, and the account removal is permanent — you cannot undo it once confirmed.

Wizz is a dating app owned by the same company that runs Badoo. When you delete your account, your profile, messages, photos, and matches all disappear from the app's servers within a few days. However, Wizz may keep some data for legal or safety reasons, and anything you shared with other users before deletion stays on their devices.

Key Takeaways

  • Open Wizz, tap your profile icon, select Settings, scroll to Account, and choose Delete Account to start the removal process.
  • You must re-enter your password to confirm deletion, and the action cannot be reversed once you complete it.
  • Your profile and messages vanish from Wizz within a few days, but Wizz retains some data for legal compliance and fraud prevention.
  • Anything you sent to other users — photos, messages, your location history — remains on their devices even after your account is gone.
  • If you only want to hide your profile temporarily without losing your data, use the deactivate option instead of permanent deletion.

Step-by-step deletion on iOS and Android

Open the Wizz app and tap the profile icon in the bottom right corner. This takes you to your profile page. Tap the three horizontal lines (menu icon) in the top right, then select Settings.

Scroll down until you see Account. Tap it. You will see options for changing your password, email, and phone number. At the bottom of the Account section, you will find Delete Account. Tap it. Wizz will show you a warning that deletion is permanent and ask you to re-enter your password. Type your password and tap Confirm or Delete Account (the button label varies slightly by app version).

Once you confirm, Wizz removes your profile from the app when ready, though it may take a few days for your data to fully clear from their servers. You will not be able to log back in after this point.

The difference between deactivating and deleting

Wizz offers two separate options: deactivate and delete. Deactivation hides your profile from other users and pauses your account, but keeps all your data — photos, messages, matches — stored on Wizz's servers. You can reactivate a deactivated account by logging back in with your original email and password. Deactivation is useful if you want to take a break without losing your information.

Deletion is permanent. Your profile, messages, photos, and match history are removed and cannot be recovered. You cannot reactivate a deleted account. If you want to use Wizz again later, you would have to create a new account from scratch with a new email address.

What data Wizz keeps after deletion

Wizz deletes your profile and most personal information within a few days of your deletion request. However, the company retains certain data for legal reasons, fraud prevention, and safety. This includes records of transactions (if you paid for premium features), reports you made about other users, and information needed to comply with laws in your country.

Wizz also keeps logs of your activity for a limited time to detect fraud and abuse. If you reported another user or were reported yourself, those records may be kept longer than your account data. You can contact Wizz's support team to ask what specific information they are retaining about you, though they may not disclose all details.

What happens to your messages and photos

When you delete your Wizz account, your messages and photos disappear from your own profile and inbox. However, any messages you sent to other users remain visible on their devices and in their inboxes. Those users can still see what you wrote and any photos you shared, even though your account no longer exists. Deleting your account does not erase conversations from the other person's side.

If you want to remove a specific message or photo before deleting your account, open the conversation, find the message, and look for a delete or unsend option. Not all messages can be unsent depending on how long ago you sent them, and Wizz's unsend feature is limited compared to other messaging apps. The safest approach is to assume anything you send on Wizz could be seen by the other person permanently.

Deleting your account if you forgot your password

If you cannot remember your password, you cannot delete your account directly through the app. Instead, use the password reset feature. On the Wizz login screen, tap Forgot Password. Enter the email address or phone number associated with your account. Wizz will send you a reset link or code. Follow the link or enter the code to create a new password.

Once you have reset your password and logged back in, follow the standard deletion steps above. If you no longer have access to the email or phone number linked to your account, contact Wizz support through the app or their website. You will need to verify your identity — usually by providing the email or phone number you used to sign up — before support can help you delete the account.

Removing Wizz from your phone after deletion

After you delete your Wizz account, the app remains on your phone until you uninstall it. Deleting your account does not automatically remove the app. To uninstall Wizz on iOS, press and hold the app icon on your home screen, tap Remove App, then tap Delete App. On Android, open Google Play Store, search for Wizz, tap Uninstall, and confirm.

You can also delete the app by going to your phone's Settings, finding Apps or process Manager, selecting Wizz, and tapping Uninstall. Removing the app from your phone does not affect your account deletion — the account is already gone from Wizz's servers. Uninstalling is straightforward a way to free up space and remove the app from your device.

Frequently Asked Questions

Can I recover my Wizz account after I delete it?

No. Once you confirm deletion, your account is permanently removed and cannot be recovered. If you want to use Wizz again, you must create a new account with a new email address. Any previous matches, messages, and profile data are gone.

Will deleting my Wizz account remove me from other people's match lists?

Yes. Your profile will disappear from the app within a few days, so other users will no longer see you in their matches or search results. However, if someone already matched with you or saved your profile, they may still have your information on their device.

Does Wizz delete my data when ready or does it take time?

Your profile is hidden when ready after you confirm deletion, but Wizz takes a few days to fully remove your data from their servers. During that time, your account is no longer accessible to you or visible to other users, but the company is still processing the deletion in the background.

What if I want to hide my profile without losing my data?

Use the deactivate option instead of delete. Deactivation hides your profile from other users but keeps all your information stored. You can reactivate your account later by logging in with your original email and password, and your matches and messages will still be there.

Can Wizz support help me delete my account if I am locked out?

Yes. If you cannot access your account, contact Wizz support through their website or in-app help section. You will need to verify your identity by providing the email or phone number associated with your account. Support can then delete the account on your behalf.