Cancel Avast directly through your account settings

The fastest way to cancel Avast is to log into your account on Avast's website, find your subscription in the billing section, and select the cancel option there. You will not need to contact support or wait on hold. The process takes about five minutes and you can do it from any device with internet access.

Go to www.avast.com and click the account icon in the top right corner. Sign in with the email and password you used when you bought the subscription. Once you are logged in, look for "Subscriptions" or "My Products" — the exact wording depends on which version of the Avast website you see, but it will be in the main menu or under account settings.

Find the subscription you want to cancel in the list. Next to it, you should see a "Manage" or "Cancel" button. Click it. Avast will ask you to confirm that you want to cancel and may offer you a discount to keep the subscription — you can ignore this and proceed with cancellation. After you confirm, the subscription will be marked for cancellation and you will receive an email confirmation.

Key Takeaways

  • Log into your Avast account on avast.com, navigate to your subscriptions, and click the cancel button next to the product you want to remove.
  • Cancellation takes effect at the end of your current billing period, so you will keep access to Avast until that date passes.
  • If you cannot find the cancel button or your account will not load, contact Avast support through the website's help section with your account email and order number.
  • Uninstalling the Avast software from your device does not cancel the subscription — you must cancel through your account to stop being charged.
  • Keep the cancellation confirmation email as proof in case you are charged again by mistake.

Understand when your access ends

When you cancel through your account, Avast does not cut off your access when ready. Instead, your subscription remains active until the end of your current billing cycle. If you paid for a year and you are six months in, you will have access to Avast for the remaining six months at no additional charge.

This matters because you should not uninstall Avast right away if you still want protection. The software will continue to work and update until your billing period ends. After that date, Avast will stop updating and will eventually stop running altogether, but you will have time to install a different security tool before that happens.

If you want to stop using Avast before your billing period ends, you can uninstall it from your device at any time — cancelling the subscription just stops future charges. To uninstall on Windows, go to Settings, then Apps, find Avast in the list, and click Uninstall. On Mac, open Applications, find Avast, and drag it to the Trash.

What to do if you cannot log into your account

If you forgot your password or your account will not load, you can still cancel by contacting Avast support. Go to www.avast.com/support and look for the "Contact Us" option. You can reach support through live chat, email, or phone depending on your region.

Have your account email address and your order number ready before you contact them. Your order number is in the confirmation email Avast sent you when you first bought the subscription. If you cannot find that email, search your inbox for "Avast" or "order confirmation" — it usually arrives within a few minutes of purchase.

Tell support that you want to cancel your subscription and provide your account email and order number. They will verify your identity and process the cancellation for you. This route takes longer than self-service cancellation because you have to wait for a response, but it works if your account is locked or you cannot remember your login details.

Uninstall Avast after cancellation

Once your billing period ends and you have confirmed that Avast is no longer running, you should uninstall it to free up space on your device and avoid confusion later. Uninstalling does not affect your cancellation — it just removes the software files.

On Windows, open Settings, go to Apps, search for Avast, click it, and select Uninstall. Windows will ask you to confirm; click Uninstall again. The process takes a minute or two and you may need to restart your computer afterward.

On Mac, open the Applications folder, find Avast, right-click it, and select Move to Trash. Then empty the Trash. Some versions of Avast include an uninstaller tool in the Applications folder — if you see one called "Uninstall Avast", run that instead, as it removes more files than dragging to Trash does.

Avoid being charged after cancellation

Avast sometimes charges customers again if the cancellation did not process correctly or if a payment method on file was updated. To protect yourself, save the cancellation confirmation email that Avast sends you. This email includes the date your subscription ends and serves as proof that you cancelled.

Check your credit card or bank statement about a week after your billing period ends to make sure you were not charged again. If you see a charge from Avast after your cancellation date, contact your bank or credit card company and dispute the charge. You can also contact Avast support with your cancellation confirmation email and ask them to refund the charge.

If you want extra protection, you can also contact your bank or credit card company and ask them to block future charges from Avast after your cancellation date. Most banks can set this up in a few minutes through their app or website.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing period?

Avast does not refund unused time if you cancel before your billing period ends. You keep access to the software until that date, but you do not get money back. If you want a refund, contact Avast support with your order number and explain why you want one — they sometimes make exceptions for technical problems or if you cancelled within a few days of purchase.

Do I need to uninstall Avast before I cancel the subscription?

No. You can cancel the subscription and keep the software installed until your billing period ends. Uninstalling is optional and only necessary if you want to remove the software from your device. Cancelling the subscription stops future charges but does not automatically uninstall the program.

What if Avast keeps charging me after I cancelled?

Contact Avast support when ready with your cancellation confirmation email and the charges you want refunded. If support does not respond or refuses to refund, dispute the charges with your bank or credit card company. You can also ask your bank to block future charges from Avast to prevent it from happening again.

Can I cancel Avast through the app instead of the website?

The Avast app does not have a built-in cancellation option. You must cancel through the website by logging into your account at avast.com. If you cannot access the website, contact Avast support through the help section in the app or call their support line.

How long does it take for Avast to process a cancellation?

Cancellations through your account take effect when ready, though your access continues until the end of your billing period. If you cancel through support, they usually process it within one business day. You will receive a confirmation email either way.