Cancel Canva through your account settings in three steps

To cancel a Canva subscription, log into your account, go to your billing settings, and select the option to cancel your plan. The process takes about two minutes. Canva will ask you to confirm the cancellation and may offer a discount to stay — you can accept or decline. Your access ends on the date your current billing cycle finishes, not when ready.

If you subscribed through the Canva website directly, you cancel there. If you subscribed through an app store — Apple's App Store or Google Play — you must cancel through that store instead, not through Canva itself. Cancelling in the wrong place won't work.

Key Takeaways

  • Canva subscriptions cancel through your account settings on the website, or through your app store if you subscribed on a phone or tablet.
  • Your access continues until the end of your current billing period, so you are not cut off when ready after cancelling.
  • Canva may show you a discount offer when you try to cancel — this is optional, and you can proceed with cancellation without accepting it.
  • If you cancel and then change your mind before your billing period ends, you can resubscribe and your paid time will not be wasted.

Cancel a Canva subscription on the website

Open Canva.com and log in with your email and password. Click your profile picture or initial in the top right corner, then select "Billing" or "Account settings" from the menu. Look for a section labeled "Subscription," "Plans," or "Membership."

Click the button that says "Cancel plan," "Cancel subscription," or "Downgrade." Canva will show you a confirmation screen explaining when your access ends. You may see an offer for a discount or a free month to keep your subscription — you can ignore this and proceed with cancellation, or click the discount link if you want to stay. To finish cancelling, click "Cancel subscription" or "Confirm cancellation" on the final screen.

After cancellation, you will receive a confirmation email. Keep this email in case you need to reference the cancellation date or your refund status. Your account will switch to the free plan on the date your current billing cycle ends.

Cancel through Apple App Store or Google Play

If you subscribed to Canva through your phone or tablet, you cannot cancel through the Canva app itself. You must cancel through the app store where you made the purchase.

On iPhone or iPad: Open the App Store app, tap your profile picture in the top right, select "Subscriptions," find Canva in the list, and tap "Cancel Subscription." Confirm the cancellation on the next screen. Your subscription will end at the next billing date.

On Android: Open Google Play, tap your profile picture in the top right, select "Payments and subscriptions," then "Subscriptions." Find Canva, tap it, and select "Cancel subscription." Confirm on the next screen. Your subscription will end at the next billing date.

What happens after you cancel

You keep full access to Canva Pro or Canva Teams until your current billing period ends. If you paid for a monthly plan on March 15, you can use the paid features through April 14. If you paid for a yearly plan on March 15, you can use the paid features through March 14 of the next year. You do not lose access the moment you click cancel.

After your billing period ends, your account automatically switches to Canva's free plan. You will still be able to log in and access your designs, but you will no longer have access to premium features like the full font library, premium templates, or the ability to resize designs. Your designs themselves are not deleted.

Resubscribe if you change your mind

If you cancel and then decide you want Canva Pro again before your billing period ends, you can resubscribe at any time. Your paid time will not be lost — if you had 20 days of access remaining when you cancelled, those 20 days will be added back to your new subscription when you resubscribe.

To resubscribe, log into Canva, click your profile picture, go to "Billing," and select "Upgrade to Pro" or "Upgrade to Teams." Choose your plan and payment method. Your access will resume when ready.

Refunds and billing questions

Canva does not issue refunds for unused time on monthly or yearly plans. Once you have paid for a billing period, that payment is final. However, if you were charged twice by mistake, or if you see a charge you do not recognize, contact Canva support through the help section in your account settings or at support.canva.com.

If you subscribed through an app store and believe you were charged incorrectly, you can also request a refund directly from Apple or Google. Apple allows refund requests up to 90 days after purchase through the App Store app. Google allows refund requests within 48 hours of purchase through Google Play.

Downgrade instead of cancelling

If you want to keep using Canva but do not need all the features of Pro or Teams, you can downgrade to the free plan instead of cancelling. The result is the same — you lose access to premium features — but downgrading makes it clearer that you are choosing a different tier rather than leaving Canva entirely.

To downgrade, follow the same steps as cancelling (go to Billing, find your subscription, and select the downgrade option). Some users find it helpful to downgrade rather than cancel because it signals to Canva that you might return to a paid plan later, though this does not affect your account or access in any practical way.

Frequently Asked Questions

Can I get a refund if I cancel mid-month?

No. Canva does not refund unused time on monthly or yearly subscriptions. Once you have paid for a billing period, that payment is final. If you were charged twice or see an unauthorized charge, contact Canva support or your app store to dispute it.

What happens to my designs after I cancel?

Your designs stay in your account and you can still view them and read them. You will not be able to edit them with premium features like the full font library or premium templates, but the designs themselves are not deleted.

Do I lose access when ready after cancelling?

No. You keep access to all Pro or Teams features until the end of your current billing period. If you cancel on the 15th of the month but your billing date is the 20th, you can still use Pro features until the 20th.

Why can't I cancel through the Canva app?

App store rules require subscriptions to be managed through the store where you bought them. If you subscribed on your phone, Apple or Google handles the subscription, not Canva. Cancelling through the app would not work because Canva does not control that subscription.

Can I cancel and resubscribe without losing my paid time?

Yes. If you cancel before your billing period ends and then resubscribe, your remaining paid time is added to your new subscription. You do not lose the money you already paid.