Delete all pictures from Gelato by going to your account settings and clearing your library

Gelato stores the images you upload in your account library so you can reuse them across orders. If you want to remove all of them at once, you do this through your account settings rather than one image at a time. The process takes a few minutes and permanently deletes the files from Gelato's servers — you cannot undo it, so make sure you have copies saved elsewhere if you might need them again.

The fastest way is to sign into your Gelato account, go to Account Settings, find the Media Library or My Files section (the exact name varies slightly depending on when your account was created), select all images, and delete them. Gelato will ask you to confirm before the deletion goes through.

Key Takeaways

  • Deleting images from Gelato removes them from your account library permanently and cannot be reversed, so save copies first if you might need them later.
  • You delete all images at once through Account Settings and the Media Library section, not by deleting individual orders.
  • Gelato requires confirmation before deletion goes through, giving you a chance to stop if you change your mind.
  • Deleting images from your library does not cancel or change any orders you have already placed.

Step-by-step: finding and deleting your image library

Log into your Gelato account at gelato.com. In the top right corner, click your profile icon or name, then select Account Settings from the dropdown menu.

Look for a section labeled Media Library, My Files, Uploads, or Image Library — the exact wording depends on your account type and when it was created. Click into that section. You will see thumbnails of every image you have uploaded to Gelato.

At the top or bottom of the image grid, look for a checkbox or button that says Select All. Click it to highlight every image at once. Then click the Delete button, which is usually red or marked with a trash icon. Gelato will show a confirmation message asking "Are you sure?" — click Confirm or Yes to complete the deletion.

What happens to your orders when you delete images

Deleting images from your library does not affect orders you have already placed. Gelato stores a copy of each image attached to an order separately, so removing the image from your account library will not change what prints or ships to you.

If you have draft orders (orders you started but did not finish paying for), those images remain attached to the draft. Deleting from your library only removes the master copy you can reuse — it does not touch the versions already tied to specific orders.

If you cannot find the Media Library section

Some older Gelato accounts or accounts created through third-party integrations (like Shopify or Printful) may not have a visible Media Library in Account Settings. In that case, the images you uploaded may be stored differently depending on how you connected to Gelato.

If you connected Gelato through Shopify, WooCommerce, or another platform, the images live in that platform's system, not in Gelato's account settings. You would delete them from the original platform instead. Contact Gelato support through the help icon in your account and tell them which platform you use — they can point you to the right place to delete images.

Deleting images one at a time instead

If you only want to remove a few specific images rather than everything, you can delete them individually. In the Media Library section, hover over or right-click the image you want to remove. A menu or trash icon will appear — click it and confirm the deletion.

Deleting one image at a time takes longer if you have hundreds of uploads, but it lets you keep the ones you use regularly. This is useful if you are cleaning up old test images or duplicates but want to preserve your current design library.

Backing up images before you delete

Before you delete all images from Gelato, read copies to your computer. You can do this by right-clicking each image in your Media Library and selecting Save Image As, or by taking screenshots of the thumbnails if the full-resolution versions are not available for read.

If you have many images, this takes time, but it means you can re-upload them later if you change your mind or want to use them with a different print service. Gelato does not provide a bulk read option, so you will need to save them one at a time or use a browser extension designed for batch image downloads.

Frequently Asked Questions

Can I undo a deletion after I confirm it?

No. Once you confirm deletion in Gelato, the images are permanently removed from your account library. Gelato does not have an undo or recovery option. This is why backing up images before deletion is important if you think you might need them again.

Will deleting images affect my past orders?

No. Orders you have already placed keep their images attached, even after you delete the master copy from your library. The image data tied to each order is separate from your reusable library.

What if I only want to delete images from one project or folder?

Gelato's Media Library does not organize images into folders or projects. All uploads go into one flat library. You can only delete individual images or select all at once — there is no way to delete by category or date range.

Do I need to delete images to free up storage space?

Gelato does not charge based on storage used or limit how many images you can upload. Deleting images is optional and does not save you money or unlock features. Delete only if you want to clean up your account for organization purposes.