Ordering a Cash App Card takes about five minutes in the app itself
Open Cash App, tap the Cash Card icon at the bottom of the screen, then tap "Order a new Cash Card." You'll choose a design, confirm your mailing address, and the card ships to you in 7 to 10 business days. The card itself is free — Cash App doesn't charge you to order it, replace it, or receive it.
You don't need a minimum balance or a specific account age to order. The card works with any Cash App account that has been verified with your legal name, date of birth, and last four digits of your Social Security number. If you haven't verified your identity yet, Cash App will prompt you to do that before you can order.
Once the card arrives, you set up it in the app by taking a photo of the front and back, or by tapping "set up" and entering the card number manually. After set up, you can use it to spend money from your Cash App balance at any store, ATM, or online retailer that accepts Visa.
Key Takeaways
- You order a Cash App Card directly in the app by tapping the Cash Card icon and selecting "Order a new Cash Card."
- The card ships free to your verified mailing address within 7 to 10 business days.
- Your account must be identity-verified with your legal name, date of birth, and last four digits of your Social Security number before you can order.
- Once the card arrives, you set up it by photographing both sides or entering the card number manually in the app.
- The card works anywhere Visa is accepted and draws from your Cash App balance, with no monthly fees.
What information you need before ordering
Have your current mailing address ready. Cash App will show you the address on file and ask you to confirm it — if you've moved recently, update it in your account settings first. The card ships only to a U.S. address.
You'll also need to have completed identity verification. This means Cash App has your legal name, date of birth, and the last four digits of your Social Security number on file. If you created your account with just a phone number or email, you'll see a prompt to add this information before you can order. This step usually takes a few minutes and happens entirely in the app.
If you're under 18, you cannot order a Cash App Card. Cash App requires cardholders to be at least 18 years old.
Choosing a card design and waiting for delivery
After you tap "Order a new Cash Card," the app shows you available designs. These change periodically — Cash App sometimes offers limited-edition designs or lets you upload a custom image. Select the one you want and confirm your address. That's the only choice you make; you cannot customize the card number or expiration date.
The card ships via standard mail to the address you provided. Delivery typically takes 7 to 10 business days, though it can take longer depending on your location and mail volume. Cash App sends you a notification when the card ships and provides a tracking number if available, though standard mail tracking is limited.
If your card doesn't arrive within two weeks, contact Cash App support through the app. Tap your profile icon, scroll to "Cash Support," and select "Cash Card." You can report a missing card and request a replacement.
Activating your card when it arrives
When the card reaches you, open Cash App and look for a notification prompting you to set up it. Tap the notification or go to the Cash Card section and select "set up Card." The app will ask you to photograph the front and back of the card, or you can enter the 16-digit card number, expiration date, and CVV manually.
The photo method is faster and less error-prone — just make sure the numbers are clearly visible and the image is in focus. After you submit the photos or numbers, the app confirms set up within seconds. Your card is then ready to use when ready.
If you lose the card before activating it, you can still set up it as long as you have the physical card. If you lose it after set up, you can freeze or replace it in the app without ordering a new one from scratch.
Using your card to spend and withdraw cash
Once activated, your Cash App Card works like any Visa debit card. You can swipe or insert it at stores, use it online, or tap it at contactless payment terminals. The money comes directly from your Cash App balance — if you have $50 in your account, you can spend up to $50. There's no overdraft protection, so the card declines if you don't have enough balance.
You can also use the card at ATMs to withdraw cash. Most ATMs charge a fee (usually $2 to $3), and Cash App passes that fee to you. Some ATMs in the MoneyLion network charge no fee if you're a Cash App user, though availability varies by location.
Every purchase and withdrawal shows up in your Cash App transaction history with the merchant name, amount, and date. You can dispute a transaction directly in the app if something looks wrong.
Replacing a lost, stolen, or damaged card
If your card is lost or stolen, freeze it when ready in the app. Tap your profile icon, go to "Cash Card," and select "Lock Card." This stops anyone from using it, even if they have the physical card. You can unfreeze it later if you find it.
To get a replacement, tap "Cash Card" in the app and select "Order a replacement." You can choose a new design or keep the same one. The replacement ships the same way as a new card — 7 to 10 business days — and costs nothing. While you wait, your frozen card stays locked, and you can still spend money using your Cash App balance in the app itself or through peer-to-peer transfers.
If your card is damaged but not lost — bent, cracked, or the numbers are worn off — you can still order a replacement through the same process. Cash App doesn't require you to return the old card.
Troubleshooting common ordering problems
If you tap "Order a new Cash Card" and see an error message, the most common reason is that your identity verification is incomplete. Go to your profile, tap "Personal," and make sure your legal name, date of birth, and last four digits of your Social Security number are all filled in and confirmed. If any field is missing, add it and try ordering again.
If your address is not in a format Cash App recognizes, try entering it differently — for example, use "Street" instead of "St." or spell out "Apartment" instead of "Apt." If the app still rejects it, contact Cash App support and provide your address in full.
If you're outside the United States, you cannot order a Cash App Card. Cash App only ships cards to U.S. addresses. Some users with military addresses can order to an APO box — contact support to confirm your specific situation.
Frequently Asked Questions
How much does a Cash App Card cost?
The card itself is free to order, receive, and replace. Cash App does not charge a fee for the card. You may pay fees when you use the card — for example, some ATMs charge $2 to $3 to withdraw cash, and some merchants may charge fees for certain types of transactions, but those fees come from the merchant or ATM operator, not from Cash App.
Can I order a Cash App Card if I don't have a bank account?
Yes. The Cash App Card draws from your Cash App balance, not a linked bank account. You can load money into Cash App by transferring it from a bank account, receiving a direct deposit, or having someone send you money through the app. You don't need a traditional bank account to use the card.
What if I order a card but change my address before it arrives?
Contact Cash App support as soon as possible through the app. Go to your profile, tap "Cash Support," and explain that you've moved. Support may be able to redirect the card to your new address, or you may need to cancel the order and place a new one. The sooner you contact them, the better your chances of redirecting it.
Can I have more than one Cash App Card at a time?
No. Cash App allows only one active card per account. If you order a replacement, your old card becomes inactive. You cannot have two cards linked to the same account simultaneously.
Does my Cash App Card have a PIN?
Your Cash App Card does not come with a PIN printed on it. When you use it at an ATM or at a store that requires a PIN, you set one in the app. Go to your Cash Card settings and select "Change PIN" to create a four-digit code. You use this same PIN for all transactions that require one.