Log out by opening your account menu and selecting the sign-out option
The fastest way to log out of the Walmart app is through your account settings. Open the Walmart app, tap the account icon (usually a person's silhouette) at the bottom right of the screen, scroll down to find "Sign Out" or "Log Out", and tap it. The app will return you to the login screen. You are now logged out.
This process takes about 10 seconds and works the same way on both iPhone and Android devices. The exact wording may vary slightly depending on which version of the app you have installed, but the account menu is always the last step in the chain.
Key Takeaways
- Tap the account icon at the bottom right of the Walmart app, then scroll down and select "Sign Out" to log out when ready.
- Logging out removes your session from that device but does not delete your saved payment methods or address from Walmart's servers.
- If you cannot find the sign-out button, uninstalling and reinstalling the app will also log you out, though this is slower.
- Logging out is especially important on shared devices or borrowed phones to prevent someone else from accessing your order history and saved information.
Why logging out matters on shared or borrowed devices
If you use the Walmart app on a phone that belongs to someone else or that multiple people in your household share, logging out prevents the next person who picks up that phone from seeing your order history, saved addresses, or payment methods. A logged-in session means anyone with access to the device can place orders, view past purchases, or change account settings without your knowledge.
This is different from straightforward closing the app. Closing the app does not log you out — it just puts the app in the background. The next time someone opens Walmart, they will still be logged in as you. Logging out actually ends your session.
What happens to your saved information when you log out
Logging out of the app on your device does not erase your saved addresses, payment methods, or order history from Walmart's servers. When you log back in with your username and password, all of that information will still be there. Walmart stores this data in their system, not just on your phone.
If you want to remove a saved payment method or address permanently, you need to do that through your account settings while you are still logged in. Logging out alone will not delete anything.
If the sign-out button is not visible or not working
Sometimes the account menu does not display a sign-out option, usually because the app version is outdated or the menu is not fully loaded. Try closing the app completely (swipe it away from your recent apps list) and opening it again. Then navigate back to the account icon and look for the sign-out option.
If the button still does not appear, you can uninstall the Walmart app and reinstall it from the App Store (iPhone) or Google Play Store (Android). This will log you out automatically because the app will no longer have your session stored locally. After reinstalling, you can log back in if you want to use the app again.
Logging out versus clearing app data on your phone
Logging out through the app menu is the standard method and is what Walmart recommends. Clearing the app's data through your phone's settings (Settings > Apps > Walmart > Storage > Clear Data on Android, or Settings > General > iPhone Storage > Walmart > Offload App on iPhone) will also log you out, but it also deletes cached images, saved preferences, and other local files the app uses to run faster. This is more disruptive than necessary for a straightforward logout.
Use the sign-out button in the app menu unless you have a specific reason to clear all app data, such as freeing up storage space or troubleshooting a technical problem.
Logging out on multiple devices
If you use the Walmart app on more than one phone or tablet, you need to log out of each device separately. Logging out on your iPhone does not log you out on your Android tablet or your partner's phone. Go through the sign-out process on every device where you have the app installed and are logged in.
You can see which devices are currently logged into your Walmart account by visiting the Walmart website on a computer, going to your account settings, and looking for a "Devices" or "Active Sessions" section. This shows you where your account is currently signed in, though the Walmart app does not always display this information within the app itself.
What to do if you are locked out after logging out
If you log out and then forget your password, you can still get back in. On the Walmart app login screen, tap "Forgot Password" and follow the prompts. Walmart will send a password reset link to the email address associated with your account. Click that link, create a new password, and log back in.
If you no longer have access to the email address you used to create your Walmart account, you will need to contact Walmart customer service through their website or by phone. They can help you regain access to your account.
Frequently Asked Questions
Does logging out of the Walmart app log me out of Walmart.com too?
No. The Walmart app and Walmart.com are separate sessions. Logging out of the app does not affect your login status on the website, and vice versa. You need to log out of each one separately if you want to be logged out everywhere.
Will I lose my saved addresses and payment methods if I log out?
No. Your saved addresses, payment methods, and order history stay in your Walmart account. They are stored on Walmart's servers, not on your phone. When you log back in, everything will be there.
Can someone use my account if I forget to log out?
Yes. If you leave the app logged in and someone else picks up your phone, they can see your order history and place orders using your saved payment methods. Always log out on shared or borrowed devices before handing the phone to someone else.
What if I log out but the app still shows I am logged in?
Close the app completely and reopen it. If it still shows you as logged in, try uninstalling and reinstalling the app. If the problem continues, contact Walmart support — this usually means the app needs an update or there is a technical issue with your account.