You can edit feedback on eBay, but only within 60 days and only if the seller agrees to a mutual withdrawal
eBay lets you change feedback you left for a seller, but with real limits. You cannot straightforward rewrite what you said — instead, you can ask the seller to agree to remove the feedback entirely, or you can add a follow-up comment to your original rating. The process takes a few steps and depends on the seller's willingness to work with you.
The 60-day window is firm. If you left feedback more than 60 days ago, you cannot edit or withdraw it yourself. You would need to contact eBay's Resolution Center to request removal, which only happens if the feedback violates eBay's policies — not because you changed your mind.
Key Takeaways
- You have 60 days from the feedback date to request a mutual withdrawal, which requires the seller to agree.
- If the seller declines, you can add a follow-up comment to your original feedback instead of changing it.
- Feedback older than 60 days cannot be edited or withdrawn by you; only eBay can remove it if it breaks their rules.
- The seller can also request that you withdraw feedback, and you can accept or decline their request.
How to request a mutual withdrawal within 60 days
Open the feedback in your eBay account. Go to Account, then Feedback, then find the feedback you left. Click the three dots next to that feedback entry and select "Withdraw feedback." eBay will send a message to the seller asking them to agree to remove it.
The seller then has 10 days to accept or decline. If they accept, the feedback disappears from both your account and theirs. If they decline, the feedback stays, but you can still add a comment to explain or correct what you said. The seller will see your withdrawal request and your comment, so be clear about why you are revising your position.
Adding a follow-up comment when the seller won't withdraw
If the seller declines the withdrawal request or you decide not to request one, you can add a comment to your original feedback. This appears below your rating and lets you clarify, correct, or update what happened.
From the same feedback entry, select "Add comment" instead of "Withdraw feedback." Type your message — eBay allows up to 80 characters. This comment is visible to anyone reading your feedback, so keep it factual and specific. For example: "Issue resolved after seller shipped replacement" or "Item arrived late but in good condition."
What happens if you received feedback you want to dispute
If a seller left feedback about you that you believe is unfair or false, you cannot edit or delete it yourself. Instead, you can request that the seller withdraw it. Go to your Feedback page, find the feedback from the seller, and click "Request withdrawal." The seller then decides whether to remove it.
If the seller refuses and the feedback violates eBay's policies — for instance, it contains profanity, makes false claims about you, or is retaliatory — you can report it to eBay. Go to Resolution Center, select "Report an issue," and choose "Feedback." eBay will review it, though they remove feedback only when it clearly breaks their rules, not because you disagree with the rating.
Feedback older than 60 days
Once 60 days have passed, you lose the ability to request a withdrawal or add comments yourself. The feedback is locked. If you believe it violates eBay's policies — such as containing threats, hate speech, or false accusations — you can report it through the Resolution Center and ask eBay to remove it.
eBay reviews these reports but removes old feedback only in clear-cut cases. straightforward regretting a negative rating or wanting to change your mind does not meet their threshold. If you left negative feedback in error, the sooner you act, the better — request withdrawal within the 60-day window rather than waiting.
How to avoid needing to edit feedback later
Wait to leave feedback until you have fully tested the item and confirmed the transaction went smoothly. eBay gives you 60 days to leave feedback, so there is no rush. If an issue arises after you rate, you can always add a comment, but it is cleaner to get it right the first time.
If a problem occurs after you have already left positive feedback, contact the seller first. Many sellers will work with you to resolve it — a replacement, refund, or partial credit — before you need to withdraw or amend your feedback. Sellers often prefer to fix the issue rather than have negative feedback on their record.
Frequently Asked Questions
Can I change my star rating without withdrawing the entire feedback?
No. You cannot edit the stars or the text of your original feedback. Your only options are to request a full withdrawal (which the seller must accept) or to add a follow-up comment below your original rating. If you want to change the stars themselves, you would need the seller to agree to withdraw the feedback entirely and then leave new feedback.
What if I left feedback by accident?
Request a withdrawal when ready. The sooner you do, the sooner the seller sees it and can respond. If they agree within 10 days, it is removed. If they decline, add a comment explaining it was accidental. After 60 days, you cannot withdraw it yourself, so act quickly if you made a mistake.
Does the seller know who requested the withdrawal?
Yes. When you request a withdrawal, eBay notifies the seller by name. They will see that you requested it and can choose to accept or decline. If they decline, they may also leave a comment explaining why, which becomes visible on your feedback.
Can I withdraw negative feedback and leave positive feedback instead?
You can request to withdraw the negative feedback, but you cannot automatically replace it with a new positive one. If the seller agrees to the withdrawal, the feedback is gone. You could then leave new feedback, but eBay allows only one feedback per transaction, so you would be starting fresh rather than upgrading an existing rating.