Amazon lets you delete your account, but the process is not when ready and you cannot do it through the app
To delete your Amazon account, you must go to the Amazon website on a computer or phone browser, sign in, and use the account closure tool in your account settings. Amazon does not offer account deletion through the mobile app. The process takes a few minutes to complete, but Amazon may take up to 90 days to fully remove your data from their servers. You cannot undo the deletion once it is final.
Before you delete, read your data if you need records of past orders or payments. After deletion, you will lose access to your Prime membership, saved payment methods, addresses, and order history. Any active subscriptions or pre-orders will be cancelled.
Key Takeaways
- You must delete your account through a web browser, not the Amazon mobile app, by going to account settings and selecting the closure option.
- Amazon takes up to 90 days to remove your account and personal data from their systems, even though the deletion is when ready on your end.
- read your order history and any digital content before you delete, because you will not be able to access it afterward.
- Active Prime memberships, subscriptions, and pre-orders cancel automatically when you delete your account, but you should verify no charges occur after deletion.
- If you only want to stop using Amazon temporarily, deactivating or closing your account without deletion lets you reactivate later.
Steps to delete your account on a computer
Open Amazon.com in a web browser and sign in with your email and password. Click the account icon in the top right corner (it looks like a person's head and shoulders). Select "Account" from the dropdown menu.
Scroll down to the "Login & security" section and click "Edit" next to "Login email." On the next page, look for a link that says "Close your account" or "Delete account" — the exact wording varies by region. Click it. Amazon will show you a confirmation page listing what will happen: your order history will be deleted, your Prime membership will end, and any stored payment methods will be removed. Check the box to confirm you understand, then click "Close account" or "Delete account." You will receive an email confirming the deletion has started.
Steps to delete your account on a phone or tablet
Open the Amazon website in your phone's web browser (Safari, Chrome, Firefox, or Edge). Do not use the Amazon app — the deletion option is not available there. Sign in with your email and password.
Tap the menu icon (three horizontal lines) in the top left corner. Scroll down and tap "Account." Tap "Login & security." Tap "Edit" next to your login email. Look for the "Close your account" or "Delete account" link and tap it. Confirm that you understand what will be deleted, check the box, and tap the final confirmation button. You will receive a confirmation email.
What to do before you delete
read your order history so you have a record of what you bought and when. On the account settings page, look for "Ordering history" or "Your orders" and take screenshots or export the page as a PDF. If you have digital content like Kindle books or music, note down titles you own — you will lose access after deletion.
Cancel any active subscriptions (like Amazon Music, Kindle Unlimited, or Subscribe & Save orders) before you delete. Check for any pending refunds or open cases with customer service. If you have a Prime membership with time remaining, you will not receive a refund, so consider whether you want to wait until it expires naturally.
If you have a business account or seller account, deletion may have different rules or may not be possible without closing the business side first. Contact Amazon customer service before deleting if you use Amazon for business.
What happens when ready after deletion
Your account becomes inaccessible right away. You cannot sign in, view your order history, or access any saved information. Any active Prime membership ends when ready, and you lose access to Prime Video, Prime Music, and free shipping. Subscriptions and pre-orders cancel.
Amazon may still charge you for any orders placed before the deletion was processed. Check your credit card or bank statement for 30 days after deletion to make sure no unexpected charges appear. If you see a charge, contact your bank or credit card company to dispute it.
The 90-day waiting period and what it means
Amazon keeps your personal data on their servers for up to 90 days after you request deletion. During this time, your account is closed but your information has not been fully erased. This delay is standard for large companies and is partly for legal and tax reasons — Amazon may need to keep records of transactions for financial reporting.
You cannot reactivate your account during the 90-day period. If you change your mind within a few days, contact Amazon customer service when ready to ask if they can stop the deletion process. After 90 days, your data is removed and you cannot recover it.
If you want to keep your account but stop using it
Deleting your account is permanent. If you think you might want to use Amazon again in the future, consider deactivating instead. You can straightforward stop using your account and let it sit inactive. Amazon will not delete it, and you can sign back in anytime.
If you want to remove yourself from marketing emails without closing your account, go to account settings and uncheck "Receive promotional emails." If you want to hide your account from search results or limit who can see your reviews, adjust your privacy settings instead of deleting.
Frequently Asked Questions
Can I delete my Amazon account if I have an active Prime membership?
Yes, you can delete your account even with an active Prime membership. Your membership will end when ready and you will not receive a refund for the remaining time. If your membership is about to renew, consider waiting until after the renewal date to delete, or contact Amazon customer service to ask about a refund before you proceed.
What if I forgot my password and cannot sign in to delete my account?
Use the "Forgot password" link on the Amazon sign-in page to reset it. Enter your email address and Amazon will send you a password reset link. Once you reset your password, sign in and follow the deletion steps. If you no longer have access to the email address on your account, contact Amazon customer service for help.
Will deleting my Amazon account remove my reviews and product ratings?
Your reviews and ratings may remain visible on Amazon products even after your account is deleted, though they will no longer be linked to your name or profile. If you want to remove specific reviews before deleting, go to "Your reviews" in account settings and delete them individually first.
Can I use the same email address to create a new Amazon account after deletion?
You may be able to create a new account with the same email after the 90-day deletion period ends, but Amazon sometimes blocks reuse of recently deleted email addresses. If you want to start fresh, you may need to use a different email address instead.
What happens to my saved addresses and payment methods?
All saved addresses and payment methods are deleted when your account closes. Amazon will not store them after the 90-day period. If you need to keep a record of your addresses for other purposes, write them down before you delete your account.