How to change your Amazon country
You can change your Amazon country by going to your account settings, selecting "Login & security," and updating your country or region under "Account details." The exact steps depend on whether you are using a desktop browser, the mobile app, or a tablet. Amazon ties your country setting to your payment method and shipping address, so changing it may require you to update both before you can complete a purchase.
The country you select determines which Amazon storefront you see, what prices display in your local currency, and which sellers can ship to you. If you move to a new country or want to shop on a different regional Amazon site, you will need to make this change. Some people also switch countries temporarily to access different product listings, though Amazon's terms of service expect you to use the storefront matching your actual location.
Key Takeaways
- Change your country in account settings under "Login & security" and "Account details," then update your payment method and address to match.
- Amazon has separate storefronts for different regions — amazon.com for the US, amazon.ca for Canada, amazon.co.uk for the UK — and you may need to create a new account for a different region.
- Your country setting controls which currency displays, what products appear in search results, and which sellers can deliver to you.
- If you move internationally, update your country setting within a few weeks to avoid payment issues or account restrictions.
- Some countries do not have their own Amazon storefront, and you may not be able to order from Amazon at all if you live outside supported regions.
Changing your country on desktop or mobile app
On a desktop browser, sign into your Amazon account and hover over "Account & Lists" in the top right corner. Click "Account" from the dropdown menu, then select "Login & security" on the left side. Scroll down to "Account details" and click "Edit" next to your country or region. Select your new country from the dropdown menu and save your changes.
On the Amazon mobile app for iPhone or Android, tap the menu icon (three horizontal lines) in the bottom right corner. Scroll down and tap "Account," then "Login & security." Tap "Edit" next to your country or region and select your new location. After you save, you will usually need to update your payment method and shipping address before you can place an order.
When you need a new Amazon account instead
If you are moving to a country that has its own separate Amazon storefront — such as Canada, the UK, Germany, France, Japan, or Australia — you may need to create a brand new account on that regional site rather than straightforward changing your country setting. Amazon keeps these storefronts separate, and your US account (amazon.com) cannot be merged with a UK account (amazon.co.uk) or any other regional site.
You can use the same email address to create accounts on multiple Amazon storefronts, but each account is independent. Your Prime membership, saved payment methods, order history, and wish lists do not carry over between regions. If you have an active Prime subscription on your US account and move to the UK, you will need to purchase a separate Prime membership on amazon.co.uk.
Updating your payment method and address
After you change your country setting, Amazon will ask you to confirm or update your payment method and shipping address. Your new address must match the country you selected — if you chose Canada, your address must be in Canada. Amazon verifies this information before allowing you to check out, and mismatched details can cause your order to be declined or delayed.
Add a new payment method by going to "Account & Lists," selecting "Account," then clicking "Your payments" and "Add a payment method." You can use a credit card, debit card, or a local payment option if Amazon supports it in your new country. Remove any old payment methods tied to your previous country to avoid confusion during checkout.
What happens to your existing orders and returns
Changing your country setting does not affect orders you have already placed. Past orders remain in your order history and you can still track them, request returns, or contact seller support about them. However, if you change your country and then try to return an item, the return address may change depending on where the seller is located and which Amazon storefront processed the sale.
If you have an active return or replacement in progress, complete it before changing your country setting. Some sellers may not accept returns from customers in a different country than where the original order was placed, and changing your location could complicate the process.
Countries where Amazon is not available
Amazon does not operate in every country. If you live in a region without an Amazon storefront, you may not be able to create an account or place orders at all, even if you try to use a VPN or change your country setting to a supported region. Amazon's systems check your actual payment method and billing address, not just your stated country, so using a false location can result in account suspension.
If you live in a country without Amazon access and want to shop there, you may need to use a package forwarding service that accepts shipments in a supported country and then forwards them to you. These services charge a fee and can take several weeks, so they are not a practical solution for most shoppers.
Troubleshooting country change problems
If you cannot change your country setting, the most common reason is that your payment method or address does not match the country you selected. Go back to "Your payments" and "Your addresses" to confirm both are correct for your new location. If you recently added a new payment method, Amazon may need 24 to 48 hours to verify it before you can use it.
If you see an error message saying your account is not may be able to access for the country you selected, contact Amazon Customer Service through the "Contact Us" link at the bottom of any Amazon page. Explain that you have moved to a new country and provide your new address. Amazon support can sometimes manually update your account if there is a technical issue preventing the change.
Frequently Asked Questions
Can I use a VPN to shop on Amazon in a different country?
Amazon detects and blocks most VPN connections, and using one to access a storefront where you do not actually live violates their terms of service. Even if you bypass the VPN block, your payment method and billing address still need to match the country you are shopping in, so the order will likely be declined or your account suspended.
What happens to my Prime membership if I change countries?
Your Prime membership is tied to the Amazon storefront where you purchased it. If you move to a country with a different Amazon site, your US Prime membership does not work on the UK site, for example. You will need to purchase a new Prime membership in your new country if you want the same benefits there.
How long does it take to change my country on Amazon?
The country change itself is when ready, but Amazon may need a few hours to update your account across all its systems. If you try to place an order when ready after changing your country, you might see an error. Wait a few hours, then try again. If problems persist, sign out completely and sign back in.
Can I have accounts on multiple Amazon storefronts at the same time?
Yes. You can create separate accounts on amazon.com, amazon.ca, amazon.co.uk, and other regional sites using the same email address. Each account is independent, so you will need to add payment methods and addresses to each one separately. Your order history and settings do not sync between accounts.
What if my new country does not have an Amazon storefront?
If you move to a country without Amazon, you cannot change your country setting to that location. You would need to keep your account in your previous country and use a package forwarding service, or check whether a neighboring country with an Amazon storefront can ship to you.