How to Add Ticketmaster Tickets to Google Wallet

Ticketmaster tickets move to Google Wallet through a direct link, not by uploading a file yourself

When you buy tickets on Ticketmaster, the platform can send them directly to Google Wallet instead of keeping them only in your email or the Ticketmaster app. You do not read a file and manually add it — Ticketmaster handles the transfer. The tickets appear as a card in your Google Wallet app, and you can pull them up at the venue by opening that card on your phone.

This works because Ticketmaster and Google have a direct integration. When you complete a purchase, Ticketmaster offers you the option to add the tickets to Google Wallet right away. If you miss that step during checkout, you can still add them later through your Ticketmaster account or through a link Ticketmaster sends you in a confirmation email.

Key Takeaways

Ticketmaster offers to add tickets to Google Wallet during checkout, but you can also add them afterward through your account or a confirmation email link.
The tickets appear as a card in Google Wallet that shows the event name, date, time, seat location, and a barcode the venue scans at entry.
You need an active Google account and the Google Wallet app installed on your phone to receive and display tickets.
Tickets in Google Wallet stay synced with Ticketmaster, so if an event is cancelled or rescheduled, the card updates automatically.

Adding tickets during Ticketmaster checkout

The easiest time to add tickets to Google Wallet is right after you complete your purchase. On the Ticketmaster checkout page, after you enter payment information and confirm your order, you will see a screen showing your tickets and offering options for how to receive them.

Look for a button or link that says "Add to Google Wallet" or "Add to Wallet." Tap or click it. You will be asked to sign in with your Google account if you are not already signed in on that device. After you confirm, the tickets transfer to Google Wallet and appear as a card in the app.

If you do not see this option during checkout, it may mean Ticketmaster does not yet support Google Wallet for that particular event or venue. Some older events or smaller venues may not have this feature enabled.

Adding tickets after purchase through your Ticketmaster account

If you did not add tickets to Google Wallet during checkout, you can do it later by logging into your Ticketmaster account on the website or in the app. Go to "My Events" or "My Tickets" — the exact label varies depending on whether you are on desktop or mobile.

Find the event you want to add to Google Wallet. You should see a button or option labeled "Add to Google Wallet," "Add to Wallet," or sometimes a wallet icon. Tap it. You will be prompted to sign in with your Google account if needed, and the tickets will transfer to Google Wallet.

This method works as long as the event has not already started and Ticketmaster still has the tickets in your account. Once an event ends, the tickets usually expire and cannot be added to Google Wallet.

Adding tickets through a Ticketmaster confirmation email

Ticketmaster sends a confirmation email after you purchase tickets. That email contains a link or button that says "Add to Google Wallet" or "Add to Wallet." You can click that link directly from your email, and it will open a page asking you to confirm your Google account. After you sign in, the tickets move to Google Wallet.

This is often the fastest route if you receive the email on the same device where you use Google Wallet. You do not have to log back into Ticketmaster or navigate through your account.

What the ticket card shows in Google Wallet

Once tickets are in Google Wallet, they appear as a card with the event name, date, time, venue address, and your seat or section information. The card also displays a barcode or QR code that the venue scans when you enter. You do not need to show anything else — the barcode on the Google Wallet card is your proof of entry.

The card stays in Google Wallet until the event ends. You can tap the card to see more details, including any special instructions from the venue or Ticketmaster. If the event is rescheduled or cancelled, Google Wallet updates the card automatically to reflect the change.

You can also set a reminder in Google Wallet so your phone alerts you before the event starts. This is useful if you have multiple events coming up and do not want to lose track of the date or time.

What happens if Ticketmaster cancels or reschedules the event

If an event is cancelled, the ticket card in Google Wallet will be marked as cancelled, and Ticketmaster will handle refunds through your original payment method. The card stays visible in Google Wallet so you have a record, but you cannot use it to enter the venue.

If an event is rescheduled, the card updates automatically with the new date and time. You do not have to do anything — Google Wallet syncs with Ticketmaster's system, so the change appears on your phone within a few hours of the announcement.

Troubleshooting: tickets not appearing in Google Wallet

If you tapped "Add to Google Wallet" but the tickets do not appear in the app, first check that you are signed into Google Wallet with the same Google account you used during the transfer. Open the Google Wallet app and look at the account email in the settings. If it is different from the account you used on Ticketmaster, sign out and sign back in with the correct account.

If the account is correct and the tickets still do not appear, close the Google Wallet app completely and reopen it. Sometimes the app needs a moment to sync. If that does not work, try adding the tickets again through your Ticketmaster account or the confirmation email link.

If Ticketmaster shows an error message when you try to add tickets, it may mean the event or venue does not support Google Wallet yet. In that case, you can still use the Ticketmaster app or print your tickets as a backup. Contact Ticketmaster support if the error persists.

Frequently Asked Questions

Can I add tickets to Google Wallet if I bought them from a reseller like StubHub or SeatGeek?

No. Only tickets purchased directly from Ticketmaster can be added to Google Wallet through this integration. Resale platforms have their own systems and do not connect to Google Wallet. You would need to use the reseller's app or print your tickets.

What if I lose my phone or switch to a new one?

Your tickets are tied to your Google account, not your phone. If you sign into Google Wallet on a new phone with the same Google account, the tickets will appear automatically. You do not have to add them again.

Can someone else use my ticket if I share my Google Wallet card with them?

Technically, if someone has access to your phone and opens your Google Wallet, they could show the barcode at the venue and enter. For that reason, do not share your phone or take screenshots of the barcode to send to others. If you need to transfer a ticket to someone else, contact Ticketmaster — they have a process for official transfers on some events.

Do I need an internet connection to show my ticket at the venue?

No. Once the ticket is in Google Wallet, it is stored on your phone. You can open it and show the barcode even if you have no cell service or internet connection. The venue's scanner will read the barcode offline.

What if the barcode does not scan at the venue?

Try opening the Google Wallet card again and holding your phone steady while the venue staff scans. If it still does not work, tell the venue staff that your ticket is in Google Wallet and ask them to try scanning again or to look up your name in their system. Ticketmaster provides venues with backup methods to verify tickets if the barcode fails.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.