Five Guys accepts Apple Pay at most locations, but payment methods vary by restaurant

Yes, Five Guys takes Apple Pay at the majority of its restaurants in the United States. However, not every location has the same payment setup. Some older Five Guys locations or franchises in certain areas may not have updated their payment terminals to accept contactless payments yet. The safest approach is to call ahead or check the specific restaurant's website before you visit, especially if you plan to pay exclusively with Apple Pay.

Five Guys also accepts other digital wallets including Google Pay and Samsung Pay, along with major credit and debit cards. The chain has been gradually rolling out updated payment technology across its locations, but the timeline varies. If a location does not have a contactless-enabled terminal, you can still use your physical card or cash.

Key Takeaways

  • Most Five Guys locations accept Apple Pay, but some older restaurants may not have the technology yet.
  • Google Pay and Samsung Pay work at Five Guys locations that accept Apple Pay, since they use the same contactless payment technology.
  • Calling your local Five Guys before visiting confirms whether that specific restaurant accepts digital wallets.
  • If a location does not accept Apple Pay, you can pay with a physical card, debit card, or cash instead.

How to check if your local Five Guys accepts Apple Pay

The Five Guys website has a location finder tool where you can search by address or zip code. Once you find your nearest restaurant, the listing shows the address, phone number, and hours. While the website does not always list payment methods explicitly, calling the restaurant directly is the fastest way to confirm. Ask specifically whether their payment terminal accepts contactless payments or Apple Pay.

You can also check when you arrive. If the payment terminal at the register has a contactless symbol (usually a curved wave icon), Apple Pay will work. If you are unsure, ask the cashier before ordering. Five Guys staff can tell you when ready whether the terminal is set up for digital wallets.

What to do if your Five Guys location does not accept Apple Pay

If the restaurant does not have a contactless-enabled terminal, bring a physical debit or credit card instead. Five Guys accepts all major card brands including Visa, Mastercard, American Express, and Discover. Cash is also accepted at every location.

Some Five Guys franchises are independently owned, which can affect how quickly they upgrade their payment systems. If you frequent a location that does not yet accept Apple Pay, you can ask the manager when they plan to update their terminals. Many restaurants are adding this technology as part of regular equipment maintenance or upgrades.

Digital wallets versus physical cards at Five Guys

Using Apple Pay at Five Guys works the same way as at any other restaurant: hold your phone or watch near the payment terminal for a second or two until the transaction processes. It is faster than inserting or swiping a card, and you do not have to hand your phone to the cashier. Your actual card number is never shared with Five Guys.

Physical cards and digital wallets offer the same fraud protection at Five Guys. The main difference is speed and convenience. If you prefer not to carry a wallet, Apple Pay eliminates that step. If you want a receipt or prefer the traditional method, a physical card works just as well.

Five Guys online and delivery payment options

If you order Five Guys through their website or mobile app, Apple Pay is typically available as a payment option during checkout. The app also accepts credit and debit cards. Payment methods for online orders may differ slightly from in-restaurant options, so check the app or website before you place an order.

Third-party delivery services like DoorDash, Uber Eats, and Grubhub also deliver Five Guys orders. These platforms have their own payment systems, and Apple Pay availability depends on which service you use. Most major delivery apps accept Apple Pay, but you can confirm in the app before you complete your order.

Regional differences in Five Guys payment technology

Five Guys has restaurants across the United States, Canada, and the United Kingdom. Payment technology adoption varies by region. Locations in major cities and newer restaurants are more likely to have contactless payment terminals already installed. Older locations or those in smaller markets may still be using older equipment.

If you travel frequently and use Apple Pay at Five Guys, you may notice that some locations accept it and others do not. This is normal during a transition period when a chain is upgrading its systems. Calling ahead takes the guesswork out of it, especially if you are visiting an unfamiliar location.

Frequently Asked Questions

Can I use Apple Pay to pay for a Five Guys order over the phone?

No. If you call Five Guys to place an order for pickup, you will need to provide a credit or debit card number over the phone, or pay in person when you pick up your order. Apple Pay only works at the physical register or through the Five Guys app or website.

Does Five Guys charge a fee for using Apple Pay?

No. Five Guys does not charge extra for paying with Apple Pay, Google Pay, or any other digital wallet. The price is the same regardless of how you pay.

What if the Apple Pay transaction fails at Five Guys?

If Apple Pay does not go through, ask the cashier to try again or use a different payment method. Contactless transactions occasionally fail if your phone is too far from the terminal or if the terminal is not reading properly. A physical card or cash will always work as a backup.

Can I use Apple Pay on my Apple Watch at Five Guys?

Yes. If your Apple Watch is set up with Apple Pay, you can hold your wrist near the payment terminal just like you would with your phone. The process is identical and works at any Five Guys location that accepts contactless payments.