How to delete a card or bank account from your DoorDash account
You can remove any payment method — credit card, debit card, or bank account — from your DoorDash account in the app or on the website. The process takes about two minutes. DoorDash does not charge you for removing a payment method, and you can add it back later if you change your mind.
Removing a payment method does not cancel any active orders or subscriptions tied to that card. If you have an active DoorDash+ membership or a pending delivery, you will need to have at least one other payment method on file before you delete the one you want to remove.
Key Takeaways
- You can remove a payment method through the app by going to Account > Payment Methods, selecting the card or bank account, and tapping Delete.
- On the website, the same steps explore: Account Settings > Payment Methods > select the payment method > Delete.
- You must have at least one payment method on file at all times if you have an active DoorDash+ subscription or a pending order.
- Removing a payment method does not refund past charges or cancel subscriptions — you need to cancel DoorDash+ separately if you want to stop the recurring charge.
- If you remove a payment method and later want to use it again, you can add it back by entering the card or bank details a second time.
Removing a payment method in the DoorDash app
Open the DoorDash app and tap the account icon in the bottom right corner. Select Account from the menu. Tap Payment Methods. You will see a list of all cards and bank accounts linked to your account.
Find the payment method you want to remove and tap on it. A details screen will appear showing the last four digits of the card or account number. Scroll down and tap Delete. DoorDash will ask you to confirm — tap Delete again. The payment method is now removed from your account.
Removing a payment method on the DoorDash website
Go to doordash.com and sign into your account. Click the account icon in the top right corner and select Account Settings. Click Payment Methods on the left side of the page.
You will see all your saved payment methods listed. Click on the card or bank account you want to remove. Click the Delete button. Confirm the deletion when prompted. The payment method will be removed when ready.
What happens if you remove your only payment method
If you try to delete your only payment method and you have an active DoorDash+ membership or a pending order, DoorDash will not let you complete the deletion. You will see a message saying you need to keep at least one payment method on file.
To remove your only payment method, you must first add a different card or bank account to your account. Once you have two payment methods saved, you can delete the one you no longer want to use. If you have an active DoorDash+ subscription and want to stop being charged, you will need to cancel the subscription separately — removing the payment method alone will not stop the recurring charge.
Removing a payment method does not cancel DoorDash+
Deleting a payment method from your account will not cancel your DoorDash+ membership or stop the monthly charge. Even if you remove the card that was originally used for the subscription, DoorDash will attempt to charge any remaining payment method on file.
If you want to stop paying for DoorDash+, you must cancel the membership directly. Go to Account Settings > DoorDash+ and select Cancel Membership. Only after you cancel the subscription will the monthly charges stop. Removing the payment method is a separate action and does not affect your subscription status.
Recovering a payment method you deleted by mistake
If you remove a payment method and then realize you need it, you can add it back to your account. Go to Payment Methods and select Add Payment Method. Enter the card number or bank account details again. DoorDash will treat it as a new entry, even though it is the same card or account you deleted.
There is no waiting period or penalty for re-adding a payment method. You can do this as many times as you need. If you are concerned about fraud or unauthorized charges on a card you deleted, contact your bank or credit card company directly — they can investigate charges and issue a refund if needed.
Why you might want to remove a payment method
Common reasons to remove a payment method include replacing an expired card, removing a card you no longer use, or deleting a bank account after switching banks. You might also remove a payment method if you are concerned about security and want to reduce the number of places your card information is stored.
Removing a payment method does not affect past orders or charges. Your order history will remain in your account, and any refunds or disputes about past charges are handled separately from your payment methods. If you have questions about a specific charge, contact DoorDash support through the app or website rather than removing the payment method.
Frequently Asked Questions
Will removing a payment method cancel my current DoorDash order?
No. Removing a payment method does not affect orders you have already placed or paid for. If you have an order in progress, you cannot remove the payment method until the order is complete, because DoorDash needs a valid payment method on file to process the delivery.
Can I remove a payment method if I have a pending refund?
Yes. A pending refund does not prevent you from removing a payment method. The refund will be processed to whichever card or bank account it was originally charged to, regardless of whether that payment method is still on file in your DoorDash account.
What if DoorDash keeps charging a card I deleted?
If you are still seeing charges after removing a payment method, you likely have an active DoorDash+ subscription. Cancel the subscription in Account Settings > DoorDash+ first, then remove the card. If charges continue after cancellation, contact your bank to dispute the charge and request a refund.
Do I need to remove a payment method before closing my DoorDash account?
No. Deleting a payment method and closing your account are separate actions. If you want to close your DoorDash account entirely, contact DoorDash support — they can deactivate your account and stop all charges. Removing individual payment methods is not necessary to close your account.
Can someone else remove my payment methods if they have my password?
Yes. If someone has access to your DoorDash password, they can remove your payment methods and add their own. If you think your account has been compromised, change your password when ready and review your recent orders. Contact DoorDash support if you see charges you did not make.