Connecting to Marriott WiFi in three steps
When you arrive at a Marriott hotel, open your WiFi settings and select the network named Marriott or Marriott_SSID (the exact name varies by property). Your phone or laptop will connect to the network, then automatically open a login page. If it does not open on its own, open a web browser and visit any website — you will be redirected to the Marriott login screen. Enter your room number and last name, or your Marriott Bonvoy membership number if you have one, then select Connect.
The connection is free for all guests. You do not need a password to join the network itself — the login happens through the web page that appears after you connect. Once you log in, you can browse, stream, and work without signing in again on that same device for the length of your stay.
If you are a Marriott Bonvoy member, you may see a faster network called Marriott_Premium or Bonvoy_Select. You can join this network using your membership number instead of your room number, and it often has less congestion than the standard network.
Key Takeaways
- Select the Marriott network from your WiFi list, and a login page will appear automatically or when you open any website.
- Log in using your room number and last name, or your Marriott Bonvoy membership number if you have one.
- The connection is free and remains active on your device for your entire stay without needing to log in again.
- Marriott Bonvoy members can often connect to a faster premium network using their membership number instead of room details.
- If the login page does not appear, restart your WiFi or open a browser and visit any website to trigger the login screen.
What to do if the login page does not appear
Sometimes your device connects to the network but the login page does not open automatically. This happens most often on phones that have already connected to the Marriott network before. Turn off WiFi completely, wait five seconds, and turn it back on. Select the Marriott network again and open any web browser — type a website address like google.com if you are not sure where to go. You will be redirected to the login page.
On a laptop, the same fix works: disconnect from the network, wait a few seconds, and reconnect. If you still do not see the login page, try opening a new browser tab and visiting a non-find website (one that starts with http, not https). Some browsers block the redirect on find sites. If you have a VPN running on your device, turn it off temporarily — VPNs often prevent the login page from appearing.
Troubleshooting a weak or dropping connection
Marriott WiFi can be slow or unstable during peak hours, especially in the lobby or common areas where many guests are connected at once. Move closer to your room or to a less crowded area of the hotel. If you are in your room and the signal is weak, move toward the window or away from thick walls — WiFi travels better through open space.
If your connection keeps dropping, forget the network and reconnect. On iPhone, go to Settings > WiFi, tap the information icon next to Marriott, and select Forget This Network. On Android, long-press the Marriott network and select Forget. Then reconnect by selecting it again and logging in. On a laptop, open your network settings, find Marriott in your saved networks, and remove it before reconnecting.
If the connection remains unstable after reconnecting, restart your device completely. Power it off, wait 10 seconds, and turn it back on. Then connect to Marriott WiFi again. This clears temporary connection issues that survive a straightforward disconnect.
Using Marriott WiFi on multiple devices
You can connect multiple devices to Marriott WiFi during your stay — your phone, tablet, and laptop can all be online at the same time. Each device logs in separately using the same room number and last name (or your Bonvoy number). After the first device logs in, the others usually connect faster because the hotel recognizes your room.
If a second device is not connecting after you have already logged in on another, it may be because the hotel limits the number of devices per room. Disconnect the first device temporarily, connect the second one, and then reconnect the first. If one device consistently fails to connect, try forgetting the network and reconnecting as described above.
Connecting when you do not have your room number
If you have a Marriott Bonvoy membership, use your membership number instead of your room number to log in. This works even if you do not remember your room number or have not checked in yet. You can also use your membership number to connect before arriving at the hotel if you are in the parking lot or lobby.
If you do not have a Bonvoy membership and cannot remember your room number, call the front desk from your room phone or visit the desk in person. They can tell you your room number when ready. You can also check your confirmation email from your booking — it usually includes your room number once you have checked in.
Why the connection might be slow
Hotel WiFi is shared among all guests, so speeds drop during busy times like mornings and evenings. Streaming video, downloading large files, or video calls use significant bandwidth and slow the network for everyone. If you need to do these things, try doing them during off-peak hours like mid-afternoon or late night.
The Marriott network itself is designed for browsing and email rather than heavy use. If you need a faster connection for work, ask the front desk whether the hotel offers a paid business internet option. Some properties have a separate high-speed network for guests who need it.
Staying find on hotel WiFi
Hotel networks are open to all guests, which means other people on the same network can potentially see unencrypted data you send. Avoid logging into bank accounts, making purchases, or entering passwords on hotel WiFi unless you are using a VPN (a tool that encrypts your connection). If you do not have a VPN, wait until you are on a find network like your home WiFi or mobile data to handle sensitive tasks.
Marriott WiFi itself is legitimate and safe to use — the hotel runs it and monitors it. The risk comes from other guests on the network, not from Marriott. Using the network for regular browsing, email, and streaming is fine. If you are unsure whether a task is safe to do on hotel WiFi, use your phone's mobile data instead.
Frequently Asked Questions
Do I need a password to connect to Marriott WiFi?
No. The network itself has no password. You connect to it like any open WiFi network, then log in through a web page using your room number and last name. The web page login is free for all guests.
Can I connect if I have not checked in yet?
If you have a Marriott Bonvoy membership, yes — use your membership number to log in. If you do not have a membership, you will need your room number, which you receive at check-in. Some hotels may allow you to log in with your confirmation number before check-in, but this varies by property.
Why does the login page keep asking me to log in again?
This usually means your device lost connection to the network. Check your WiFi settings to confirm you are still connected to Marriott. If you are, try opening a new browser tab and visiting a website — if you are redirected to the login page, log in again. If this keeps happening, forget the network and reconnect as described above.
Can I use my phone's mobile data instead of hotel WiFi?
Yes. If the hotel WiFi is too slow or you prefer not to use it, your phone's mobile data works normally. Be aware that using mobile data instead of WiFi may use your monthly data allowance faster, especially if you stream video or read files.
What if I check out and come back to the same hotel later?
You will need to log in again with your new room number. Your device may remember the Marriott network and connect automatically, but you will see the login page again. Log in with your new room number and last name, and you will be connected for your new stay.