Connect Eufy to your WiFi network in three steps
Eufy devices connect to WiFi through the Eufy Security app on your phone. You'll need your WiFi network name and password, the Eufy device itself, and a phone within about 10 feet of the device during setup. The process takes about five minutes and works the same way whether you're setting up a camera, doorbell, or base station.
The device must be powered on and in pairing mode before you start. Most Eufy devices enter pairing mode automatically when first powered on, or you can hold the reset button for three seconds until you see a blinking light. Once the light blinks, open the Eufy Security app, tap the plus icon to add a device, and scan the HomeKit code or QR code on the device or its box. The app will then walk you through connecting to your WiFi network by entering your password.
Key Takeaways
- read the Eufy Security app on your phone before you power on the device, so you're ready to start pairing when ready.
- Your Eufy device must be in pairing mode (usually a blinking light) before the app can find it on your network.
- The app will ask for your WiFi network name and password during setup, so have that information ready.
- If the app cannot find your device, move your phone closer to the device and make sure your WiFi is working on your phone first.
- Some Eufy devices work with HomeKit, Google Home, or Alexa, but you must finish WiFi setup in the Eufy app before adding them to other systems.
read and open the Eufy Security app
Before you power on your Eufy device, read the Eufy Security app from the Apple App Store or Google Play Store on your phone. Create an account or sign in if you already have one. This step takes two minutes and prevents you from powering on the device and then realizing you need to set up an account while the device is waiting to pair.
Open the app and look at the home screen. You should see a plus icon or an "Add Device" button in the top right or center of the screen. Tap it now so you're ready to scan the device code as soon as the device powers on.
Power on your Eufy device and put it in pairing mode
Plug in your Eufy device or insert batteries, depending on the model. Most devices automatically enter pairing mode when powered on for the first time. You'll see a blinking light on the device — usually blue or white — that indicates it's ready to pair. This light blinks for about five minutes, so you have time to get your phone ready.
If the device does not blink after 30 seconds, or if you're setting up a device that was previously paired to another account, hold down the reset button on the device for three seconds. The reset button is usually on the back or bottom of the device, sometimes under a small hole. Hold it until the light blinks, then release.
Scan the device code in the Eufy app
In the Eufy Security app, tap the plus icon or "Add Device" button you opened earlier. The app will ask you to scan a code. Look for the HomeKit code or QR code on the back of your Eufy device or on the box it came in. Hold your phone's camera up to the code so the app can read it. The app will recognize the code and show you the device name.
If you cannot find a code on the device or box, or if your phone camera is not reading it, tap the option to enter the code manually. You'll see an eight-digit code printed somewhere on the device — usually on a sticker on the back. Type those digits into the app and tap next.
Enter your WiFi network name and password
After the app recognizes your device, it will ask you to select your WiFi network. A list of networks near you will appear on the screen. Find your own network name in the list and tap it. If you do not see your network, make sure your WiFi router is powered on and within range, then tap "Refresh" to reload the list.
The app will then ask for your WiFi password. Type it exactly as it is — WiFi passwords are case-sensitive, so uppercase and lowercase letters matter. If you're not sure of your password, check the sticker on your router or open your WiFi settings on your phone to see what network you're currently connected to, then use that same password. Tap "Next" or "Connect" after you enter the password.
Wait for the device to connect and finish setup
The app will show a connecting screen for 30 to 60 seconds while the device joins your WiFi network. Do not close the app or move away from the device during this time. Once the connection succeeds, the app will show a confirmation screen and the blinking light on the device will stop blinking and turn solid or turn off entirely.
The app may ask you to name the device, set its location in your home, or enable notifications. You can do this now or skip these steps and change them later in the app settings. Once you tap "Done" or "Finish," your Eufy device is connected to WiFi and ready to use.
Troubleshoot if the device will not connect
If the app cannot find your device after scanning the code, the most common cause is that the device is not in pairing mode. Check that the light on the device is blinking. If it is not, hold the reset button for three seconds again and wait for the light to blink. Then go back to the app and try scanning the code again.
If the device is in pairing mode but the app still cannot find it, move your phone within three feet of the device. Eufy devices communicate with your phone over a short-range connection during pairing, not over WiFi yet. If you're too far away, the app will not see the device. Also check that your phone's WiFi is turned on and working — the app needs your phone to be on the same network to complete pairing.
If the app finds the device but fails when you enter your WiFi password, double-check that you typed the password correctly. Passwords are case-sensitive. If you're still not sure, restart your WiFi router by unplugging it for 10 seconds, then plug it back in and wait for it to fully restart before trying again. Some routers have trouble with devices joining during the restart process.
Add your Eufy device to HomeKit, Google Home, or Alexa (optional)
Once your Eufy device is connected to WiFi and working in the Eufy Security app, you can add it to other systems if you want to control it from HomeKit, Google Home, or Alexa. Do not try to add the device to these systems before finishing WiFi setup in the Eufy app — the device must be online first.
To add to HomeKit, open the Home app on your iPhone or iPad, tap the plus icon, and select "Add Accessory." Scan the HomeKit code again (the same code you scanned in the Eufy app). To add to Google Home or Alexa, open those apps, search for Eufy, and follow the prompts to link your Eufy account. The device will appear in those apps within a few minutes.
Frequently Asked Questions
What if I forgot my WiFi password?
Check the sticker on your WiFi router — most routers have the network name and password printed on the bottom or back. If the sticker is missing, restart your router and look for a setup app from your internet provider. You can also change your WiFi password through your router's admin page by typing your router's IP address into a web browser, though this requires knowing your router's login information.
Can I connect my Eufy device to a 5GHz WiFi network?
Most Eufy cameras and doorbells work on 2.4GHz networks only, not 5GHz. If your router broadcasts both, select the 2.4GHz network name in the app. Some newer Eufy models support 5GHz, but the app will tell you if your device does not. Check your device's manual or the product page on Eufy's website to confirm which frequencies your specific model supports.
Why does my Eufy device keep disconnecting from WiFi?
Eufy devices sometimes drop connection if they're too far from your router or if your WiFi signal is weak. Move the device closer to your router or add a WiFi extender to strengthen the signal. Also check that your router is not set to disconnect devices that are idle — some routers have this feature turned on by default. Restart both your router and the Eufy device by unplugging them for 10 seconds, then plug them back in.
Do I need to set up the device in the Eufy app if I only want to use it with HomeKit?
Yes. You must finish WiFi setup in the Eufy Security app first, even if you plan to control the device only through HomeKit. The Eufy app is where the device connects to your network. HomeKit is just another way to control it after it's online. You do not need to use the Eufy app after setup is complete if you prefer HomeKit.
What if the Eufy app asks for a HomeKit code but I cannot find one?
The HomeKit code is usually an eight-digit number printed on a sticker on the back of the device or inside the box. If you cannot find it, check the product manual that came with the device or read the manual from Eufy's website using your device model number. You can also contact Eufy support with your device serial number and they can provide the code.