Where to find your Etisalat SIM number right now
Your Etisalat SIM card number — also called the ICCID or Integrated Circuit Card Identifier — is printed on the plastic card itself, usually on the back. It is a 19 or 20-digit number that starts with 89 and identifies your specific SIM card to Etisalat's network. You do not need to dial anything or log into an account to read it. If you still have the original plastic card your SIM came in, flip it over and look for a long number printed below or beside a barcode.
If you cannot find the physical card or the number is worn away, you have two other ways to find it without leaving your phone. Both take less than a minute and work whether you are in the United Arab Emirates, Saudi Arabia, or any other country where Etisalat operates.
Key Takeaways
- Your SIM card number is printed on the back of the plastic card your SIM came in, as a 19 or 20-digit number starting with 89.
- If you cannot read the printed number, you can find it in your phone's settings under "About Phone" or "Device Information" — the exact path depends on whether you use Android or iPhone.
- Dialing *#06# on any phone will display your ICCID on the screen, and this works on both Android and iPhone.
- Your SIM card number is different from your phone number — the SIM number identifies the card itself, while your phone number is what others use to call you.
Checking your SIM number through phone settings on Android
Open the Settings app on your Android phone. Scroll down and tap About Phone or About Device — the exact name varies by manufacturer, but it is always near the bottom of the settings list. Look for a section called SIM Card Status, SIM Information, or ICCID. The number displayed there is your Etisalat SIM card number.
If you have two SIM card slots, you will see information for both cards. The first SIM is usually labeled SIM 1 and the second as SIM 2. Tap on the one you want to check. Some phones also show your phone number, signal strength, and network name in this same section, so you can verify you are looking at the right card.
Checking your SIM number through phone settings on iPhone
Open Settings and tap General. Then tap About. Scroll down until you see ICCID — this is your SIM card number. On newer iPhones with dual SIM support, you may see two ICCID numbers listed, one for each card. The number you see is the complete SIM card identifier that Etisalat uses to track your card on their network.
If you have an older iPhone with only one SIM slot, there will be only one ICCID listed. Write down the full number if you need it for a support request or account change, as Etisalat customer service sometimes asks for this to verify your identity.
Using the quick dial code to see your SIM number
The fastest method works on almost any phone, including very basic models. Open your phone's dialer and type *#06# exactly as shown, then press the call button. Your phone will display your ICCID on the screen within a second. This code works on Android, iPhone, and older phones, and it does not send any data or make a call — it straightforward tells your phone to show the information stored on your SIM card.
Write down the number that appears, as it will disappear from the screen after a few seconds. If nothing happens when you dial this code, your phone may not support it, but the settings method will still work.
Understanding what your SIM card number is used for
Your SIM card number is a permanent identifier for that specific card. Etisalat uses it to register your SIM on their network, manage your account, and track the card if it is lost or stolen. If you replace your SIM card — whether because it is damaged, lost, or you are switching to a new phone — you will receive a new SIM card number, even though your phone number stays the same.
You may need to provide your SIM card number when contacting Etisalat customer service for account changes, when reporting a lost or stolen card, or when setting up certain security features. It is not sensitive information in the way a password is, but it does identify your card uniquely, so keep a record of it in a safe place if you think you might need it.
The difference between your SIM number and your phone number
Many people confuse these two numbers because they both relate to your phone service. Your phone number is what other people dial to call you — it is the number you give out to friends and businesses. Your SIM card number (ICCID) is what identifies the physical card inside your phone to Etisalat's network. They are completely separate.
If you move your SIM card to a different phone, your phone number does not change, but the SIM card number stays the same because it is tied to the card itself, not the phone. If you get a replacement SIM card from Etisalat, your phone number usually stays the same, but you will receive a new SIM card number. This is why Etisalat asks for the SIM card number when you report a card lost or stolen — it helps them disable that specific card while keeping your phone number active on a replacement.
What to do if you cannot find your SIM card number
If the printed number on your SIM card is illegible and the settings method does not show the ICCID, contact Etisalat customer service directly. You can reach them through the Etisalat app, by calling their support line, or by visiting a physical store with your ID and phone. They can look up your SIM card number using your phone number and account information.
If you have lost your SIM card entirely, you will need a replacement anyway, so contact Etisalat to report it. They will deactivate the old card and issue you a new one with a new SIM card number. Bring your ID and proof of address to speed up the process.
Frequently Asked Questions
Is my SIM card number the same as my ICCID?
Yes. ICCID stands for Integrated Circuit Card Identifier, and it is the official name for your SIM card number. You will see both terms used by Etisalat and phone manufacturers, but they refer to the same 19 or 20-digit number.
Can I find my SIM card number without turning on my phone?
Yes, if you still have the original plastic card your SIM came in. The number is printed on the back. If you no longer have the card, you will need to turn on your phone and use either the settings method or the *#06# dial code.
What if I have two SIM cards in my phone?
You will have two different SIM card numbers, one for each card. In your phone settings, they will be listed separately as SIM 1 and SIM 2. The *#06# code may show only one number or may cycle through both, depending on your phone model.
Does my SIM card number change if I switch phones?
No. Your SIM card number stays the same as long as you use the same physical SIM card. The number is tied to the card itself, not to the phone. If you get a replacement SIM card from Etisalat, you will receive a new number.
Why does Etisalat ask for my SIM card number?
Etisalat uses your SIM card number to identify your specific card on their network and to verify your identity during account changes or support requests. It helps them distinguish between your card and any other card, especially if you have multiple lines or have had replacement cards issued.