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Costco offers rental car coverage through its credit cards, and this guide explains what that coverage includes and how it works. The Costco Anywhere Visa Card by American Express and the Costco Visa Card by American Express both provide rental car protection as part of their standard benefits. This coverage is designed to protect cardholders when they rent a vehicle using their Costco card.
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The rental car coverage provided by Costco cards falls under what's known as "primary" or "secondary" coverage. Primary coverage means the Costco card's insurance is the first to pay if there's damage or loss. Secondary coverage means it pays only after other insurance (like your personal auto policy) has paid its portion. Understanding which type of coverage your card offers is important because it affects how claims are processed and what out-of-pocket costs you might face.
The coverage typically applies when you rent a vehicle for personal use within the United States and Canada. This means business rentals or rentals in other countries may not be covered. The vehicle must be rented using your Costco card, and the rental agreement must be written in your name. If someone else rents the vehicle and you're just driving it, the coverage generally won't apply.
Coverage amounts vary between the two Costco card options. One card may offer up to $50,000 in coverage, while another might offer different limits. These limits represent the maximum amount the card's insurance will pay for any single claim. If damage exceeds the coverage limit, you would be responsible for the additional costs.
Practical Takeaway: Before renting a car with your Costco card, review your specific card's terms to understand whether coverage is primary or secondary and what the dollar limits are. Contact American Express or check your card materials to confirm your card's specific rental car coverage details.
Costco card rental car coverage protects against collision damage, which is the most common type of claim. Collision damage includes dents, scratches, broken windows, and structural damage that occurs when the rental vehicle hits another object or vehicle. If you're in an accident and the rental car is damaged, this coverage can help pay for repairs or replacement.
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The coverage also typically includes theft or loss of the entire vehicle. If the rental car is stolen and not recovered, the card's coverage may pay the value of the vehicle up to the coverage limit. This type of claim is less common than collision damage but can occur, particularly in urban areas or when the car is left unattended.
Vandalism is generally covered as well. If someone deliberately damages the rental vehicle—such as breaking windows, slashing tires, or keying the paint—the card's insurance may help cover repair costs. Vandalism claims can take longer to process because they often require police reports and thorough documentation.
Natural disasters and weather-related damage are typically included in the coverage. If hail damages the rental car or a tree falls on it during a storm, these losses may be covered. However, the specific terms can vary, so checking your card's details is important for understanding exactly what natural events are covered.
It's important to note that coverage does NOT include damage from mechanical breakdown, normal wear and tear, or damage that occurs from misuse of the vehicle. For example, if you drive the rental car through a river and the engine floods, this might be considered misuse rather than an accident and could be excluded from coverage.
Practical Takeaway: When you pick up a rental car, document its condition with photos or video before driving away. This creates proof of the car's condition before any potential damage occurs, which can support a claim if something happens during your rental period.
Costco card rental car coverage has several important exclusions that renters need to understand. Personal belongings left in the car are not covered. If you leave a laptop, phone, wallet, or other items in the rental vehicle and they're stolen, the Costco card's coverage won't pay for those losses. This is a common point of confusion because people sometimes assume rental car coverage is comprehensive.
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Traffic violations, parking tickets, and towing charges are not covered. If you get a speeding ticket while driving a rental car, you're responsible for paying it, even if you rented the car with your Costco card. Similarly, if the car is towed because it's parked illegally, you'll need to pay towing and storage fees yourself. Some rental companies charge additional fees for these situations, and the Costco card won't reimburse you.
Damage from off-road driving or using the rental car for racing, stunts, or other high-risk activities is excluded. If you drive the rental car in ways that violate the rental agreement—such as taking it on unpaved roads when the agreement restricts this—any resulting damage likely won't be covered. This protects the insurance from claims related to negligent or intentional misuse.
Liability coverage, which pays for injuries or property damage you cause to other people, is typically NOT included in Costco card rental car coverage. This is a critical gap. If you cause an accident that injures another person or damages someone else's property, that person might pursue legal action against you. Your personal auto insurance typically covers liability, which is why having your own auto insurance while renting is essential.
The coverage also doesn't include rental car reimbursement—meaning the cost of renting a replacement car while yours is being repaired after an accident. If you're in an accident with a rental car and need another vehicle while repairs happen, you'll need to pay for that additional rental yourself unless your personal auto policy covers it.
Practical Takeaway: Don't rely solely on Costco card coverage for your entire rental protection. Maintain your own auto insurance policy, which typically provides more comprehensive coverage including liability. Your personal policy will often cover rental cars used for personal use, serving as a backup or primary protection layer.
If damage occurs to a rental car you've rented with your Costco card, the first step is to report it to the rental company immediately. Don't leave the rental location without documenting any existing damage or new damage you've discovered. The rental company will assess the vehicle and may charge you a damage fee. Even if they do, you can still submit a claim to American Express through your Costco card's coverage.
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Gather all documentation related to the rental and any damage. This includes the rental agreement, receipts showing you paid with your Costco card, photos or video of the damage, a police report (if applicable), and any written communication with the rental company. The rental company will typically send you a damage claim or invoice. Keep copies of everything because American Express will need this information to review your claim.
Contact American Express to report your claim. You can usually do this through the customer service phone number on the back of your Costco card or through their online portal. Be prepared to provide your card number, the dates of the rental, details about what happened, and the rental location. American Express will explain what information they need and how long the process typically takes.
Submit your claim with all supporting documentation. American Express will review the rental agreement to confirm coverage applied to that specific rental. They'll examine the damage photos and rental company's assessment to determine whether the damage is covered under your card's terms. This review process can take several weeks to several months depending on the complexity of the claim.
If your claim is approved, American Express will typically pay the rental company or reimburse you directly, depending on how the claim was structured. The amount paid will be up to your card's coverage limit. If your claim is denied, American Express will explain the reason, which usually relates to one of the coverage exclusions or because the damage wasn't covered under the specific terms.
Practical Takeaway: Create a claim file immediately after any incident by photographing damage, collecting receipts, and requesting written documentation from the rental company about what happened and any charges assessed. Don't delay; the sooner you begin the documentation process, the stronger your claim will be.
When you rent a car, the rental company will typically offer their own damage protection plan, often called Loss Damage Waiver (LDW) or Collision Damage Waiver (CDW). This is different from your Cost
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.