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Major wireless carriers in the United States offer programs that allow customers to trade in older iPhones and receive credits toward the purchase of newer models. These programs represent an alternative way to reduce the upfront cost of upgrading to a new device. Understanding how these programs function is the first step in exploring options that may work for your situation.
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When you trade in an iPhone through a carrier program, you send or bring your old device to the carrier, which evaluates its condition. The carrier then assigns a trade-in value based on factors like the model, age, storage capacity, and physical condition of the phone. This value appears as a monthly credit on your bill or as a discount applied at the point of purchase. The length of the credit period varies by program and device value, typically ranging from 12 to 36 months.
Trade-in values can fluctuate based on market demand and device supply. For example, an iPhone 14 Pro Max in excellent condition might receive a trade-in value of $400 to $500 in months following its release, while the same model might receive $250 to $350 a year later. Carriers update their trade-in values monthly or quarterly, so the amount you receive depends partly on when you complete the trade-in transaction.
Different carriers structure their programs with different timelines and conditions. Some carriers require you to maintain an active service plan with them to continue receiving monthly credits. Others allow you to keep the credits even if you switch carriers, though this varies by specific promotion. Reading the terms of each carrier's program helps you understand what happens to your credits if your circumstances change.
Practical Takeaway: Before trading in your iPhone, note your device's current condition, research what values different carriers are currently offering for your specific model, and review whether keeping an active plan with that carrier affects your trade-in credits.
As of early 2024, the major carriers—Verizon, AT&T, T-Mobile, and U.S. Cellular—publish trade-in values for various iPhone models. These values represent what each carrier will credit toward the purchase of a new iPhone, though the exact amount depends on the phone's condition rating during the evaluation process.
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For the iPhone 15 lineup, which launched in September 2023, trade-in values in early 2024 ranged from approximately $300 to $650 depending on the model and carrier. An iPhone 15 in good condition typically received $600 to $650 across carriers, while an iPhone 15 Plus received $550 to $600. The iPhone 15 Pro Max, the highest-end model, received $650 to $700 in good condition, though these values may decline over the following months.
Older models show the depreciation pattern typical of smartphones. An iPhone 14 Pro Max in excellent condition received approximately $450 to $500 in trade-in value, while an iPhone 13 Pro Max received $350 to $400. iPhone 12 models, released in 2020, typically received $200 to $300 in trade-in value depending on condition and storage. iPhone 11 models, released in 2019, generally received $100 to $150.
Carriers distinguish between condition categories, usually labeled as "excellent," "good," and "fair." A phone rated as excellent typically has no visible damage, minimal wear, and fully functional features. Good condition means minor cosmetic wear such as small scratches but no cracks and full functionality. Fair condition includes more noticeable cosmetic damage but the device still operates properly. Some carriers may reject phones with cracked screens or water damage entirely, offering no trade-in value.
Verizon's trade-in tool allows customers to enter their device model and condition to receive an estimate. AT&T provides similar functionality through its website. T-Mobile includes trade-in value information in promotional materials and on its device pages. These tools provide estimates, and the final value may differ slightly after the device evaluation upon receipt.
Practical Takeaway: Document your current iPhone's condition (screen condition, body damage, battery health percentage) and compare trade-in values across carriers for your specific model before committing to a trade-in with any single provider.
Wireless carriers frequently stack promotions with trade-in offers, creating larger total discounts than trade-in alone provides. Understanding how these promotions combine helps you evaluate the total value you receive when upgrading. Many customers overlook stacked promotions and receive less value than they could obtain.
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A common promotion structure works as follows: A carrier offers $300 off a new iPhone when you trade in any working iPhone from the past five years, then separately offers an additional $200 to $300 rebate when you activate a new line or switch from another carrier. When combined, these add up to $500 to $600 in total discounts. The trade-in credit typically applies immediately, while carrier-switching promotions may require maintaining the new service plan for a specified period to receive the full rebate.
In mid-2023, for example, T-Mobile advertised trading in an iPhone 12 or newer for up to $650 off a new iPhone 15, plus an additional $200 for opening a new line within a promotional period. Customers who met both conditions received $850 in total credits. Verizon ran similar stacking promotions, offering trade-in credits plus device payment credits when customers added a new line or switched from a competitor. AT&T likewise combined trade-in offers with carrier-switch bonuses and new-line incentives.
However, these stacked promotions typically carry specific conditions. Some require maintaining a postpaid plan for a certain duration—often 24 to 36 months—to receive the full promotional credit. If you leave that carrier before the required period, you may lose remaining promotional credits. Others require the phone to be activated on the carrier's network within a specific timeframe. Reading the fine print on each promotion reveals these conditions.
Carriers also run seasonal promotions around major shopping periods like Black Friday, the winter holidays, and back-to-school season. During these periods, trade-in values sometimes increase temporarily, and stacking opportunities expand. In November 2023, carriers increased trade-in values and added extra credits for holiday promotions. These promotions may recur but are not perpetually available.
Practical Takeaway: Before purchasing a new iPhone, check all active promotions from multiple carriers, identify which conditions apply to each promotion, verify how long you must keep a plan active to retain credits, and calculate the total discount from all combined offers rather than evaluating each promotion separately.
Carriers conduct condition assessments before applying trade-in value to your account. The assessment process determines whether your device falls into their acceptable condition categories and what value to assign. Understanding what carriers inspect helps you assess your phone's trade-in value before you submit it.
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Carriers examine several components during condition assessment. The screen receives particular attention—even small cracks or significant scratches typically drop your device into a lower condition category. For example, Verizon's trade-in tool shows that a cracked screen usually reduces the trade-in value by 30 to 50 percent compared to the same phone in excellent condition. AT&T similarly penalizes screen damage. Some carriers entirely reject phones with severely cracked screens.
The phone's body—including the back glass, aluminum frame, and edges—is inspected for cracks, dents, and scratches. Minor surface-level scratches that don't affect functionality typically do not significantly impact value. Deeper dents or areas where the frame is visibly bent usually result in a downgrade to "fair" condition. Water damage, even if the phone currently operates normally, typically results in rejection by most carriers, as water damage can cause intermittent failures not immediately apparent during inspection.
Battery health matters for iPhones because Apple's operating system displays battery health percentage for users. Carriers may request this information or check it directly. Batteries with 80 percent health or higher typically receive the standard valuation. Batteries with 60 to 79 percent health may receive a reduced valuation. Batteries below 60 percent health may result in the phone being rejected for trade-in entirely, depending on the carrier's policies.
The phone must power on and respond to basic functions—screen responsiveness, camera
This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.