Your password is not stored anywhere you can see it
Roblox does not show you your password after you create it — not in your account settings, not in an email, not anywhere. This is intentional. If Roblox stored passwords in a place you could read them, hackers who broke into Roblox's computers could read them too. Instead, Roblox keeps only a scrambled version that cannot be reversed back into your real password.
If you have forgotten your password, you cannot recover the original one. You can only reset it to something new. If you still remember it, you do not need to do anything — just use it to log in the next time you play.
Key Takeaways
- Roblox passwords are not retrievable — if you forget yours, you must reset it rather than recover it.
- To reset your password, go to the Roblox login page, click "Forgot Password or Username", and follow the link sent to your email address.
- You must have access to the email address attached to your account to reset your password.
- If you cannot access that email address, you will need to contact Roblox support with proof that you own the account.
- Password reset links expire after a few hours, so complete the reset soon after requesting it.
How to reset your password if you forgot it
Go to www.roblox.com and click the green "Log In" button in the top right corner. On the login page, look for the text "Forgot Password or Username" below the password field and click it. You will be taken to a page that asks for your username or the email address connected to your account — enter whichever one you remember.
Roblox will send an email to the address on file. Open that email and click the link inside it. The link takes you to a page where you type your new password twice to confirm it matches. After you submit, your password is changed when ready. Go back to the login page and use your username and new password to get into your account.
These reset links only work for a few hours, so do this step soon after you request the email. If the link has expired by the time you click it, go back to the login page and request a new one.
What to do if you cannot access your email address
If the email address attached to your Roblox account no longer works — you closed it, lost access to it, or never set one up — you cannot reset your password through the normal route. Instead, you will need to contact Roblox support directly.
Go to www.roblox.com/support and click "Contact Us". Choose the category "Account" and then "I forgot my password". Explain that you cannot access the email on file. Roblox will ask you to prove you own the account — usually by describing what you remember about it (when you created it, what games you play, what your avatar looks like, past usernames, or purchases you made). After you provide enough information, support can reset your password or help you regain access to your account.
This process takes longer than an email reset — usually several days — so be patient while support reviews your request.
How to change your password if you still remember it
Log into your Roblox account normally. Click the gear icon in the top right corner and select "Settings". On the left side, click "Security". Under "Password", click "Change Password". Type your current password, then type your new password twice. Click the button to save.
You do not need to log out and back in — your new password takes effect right away, but you will stay logged in on that device. The next time you log in on a different device, use the new password.
Why Roblox will not tell you your current password
Some websites store passwords in plain text, meaning they can read them and send them to you if you ask. Roblox does not do this because it is unsafe. If someone hacked into Roblox's servers, they could steal every password at once. By storing only a scrambled version (called a "hash"), Roblox makes sure that even if hackers get into the database, they cannot turn the scrambled version back into your real password.
This is why legitimate companies never email you your password or show it to you in settings. If a website does either of those things, it is a sign that website is not protecting passwords well.
Keeping your password safe after you set it
Once you have a password you remember, do not share it with anyone — not friends, not family, not even Roblox staff. Roblox employees will never ask for your password. If someone claiming to be from Roblox asks for it in a message or email, that is a scam.
Use a password that is hard to guess: mix uppercase and lowercase letters, numbers, and symbols if Roblox allows them. Do not use your username, your real name, your birthday, or words from the dictionary. If you use the same password on multiple websites, change it on all of them — if one website gets hacked, hackers will try that password on others.
Frequently Asked Questions
Can Roblox support tell me what my password is?
No. Roblox support cannot see your password because Roblox does not store it in a readable form. They can only reset it to something new, which requires you to prove you own the account through email or by answering security questions.
What if I get a message saying my password is wrong but I am sure it is right?
Passwords are case-sensitive, meaning uppercase and lowercase letters are different. Check that Caps Lock is off. If you still cannot log in, use the "Forgot Password" link to reset it. You may have misremembered it, or someone else may have changed it if they got into your account.
How long does it take to reset my password through email?
The email arrives within a few minutes. The reset link works for a few hours after you request it. Once you click the link and type your new password, the change is when ready — you can log in right away.
Can I use the same password I used before?
Roblox will let you, but it is not a good idea. If someone guessed or stole your old password, using it again leaves your account at risk. Choose something new that you have not used before.
What if someone else has my account and changed the password?
Go to the password reset page and enter your username or email address. If you still have access to that email, you can reset the password yourself. If you do not, contact Roblox support at www.roblox.com/support and explain that your account was compromised. Support can help you regain control.