Change your username through the in-game settings menu

Open PUBG Mobile and tap your profile icon in the top left corner of the main lobby. Select the pencil icon next to your current username. Type your new name — it can be 1 to 16 characters long and include letters, numbers, and underscores. Tap the checkmark to save. The change takes effect when ready, though other players may see the old name briefly if they have already loaded your profile.

You get one free username change when you first create your account. After that, each change costs 180 UC (PUBG's premium currency). If you do not want to spend UC, you can request a name reset through customer support if your account was compromised or if you believe the name violates the game's code of conduct — though support will not change your name straightforward because you changed your mind.

Key Takeaways

  • Your first username change is free; subsequent changes cost 180 UC, which you must purchase with real money.
  • Usernames can be 1 to 16 characters and include letters, numbers, and underscores, but cannot contain spaces or special characters.
  • The name change happens when ready in your profile, though other players' cached versions may take a few minutes to update.
  • If your account was hacked or your name violates the code of conduct, you can contact PUBG support to request a free reset without using UC.

What characters and lengths are allowed in a PUBG username

PUBG Mobile accepts usernames between 1 and 16 characters. You can use uppercase and lowercase letters (A–Z, a–z), numbers (0–9), and underscores (_). Spaces, hyphens, periods, and special characters like @, #, or ! are not allowed. The game will reject your entry if you try to use them.

Usernames are not case-sensitive for matching purposes — if someone searches for your name, they will find you whether they type capitals or lowercase. However, the name displays exactly as you typed it on your profile and in-game. Choose a name you are comfortable seeing in chat and on your profile card, because other players will see it whenever you are in a match together.

How to find your current username if you forgot it

Tap your profile icon in the top left of the main lobby. Your current username appears directly under your account level and battle pass tier. If you are logged into multiple accounts on the same device, make sure you are viewing the correct profile — the account switcher is at the very top of the profile screen.

You can also see your username in any match by opening the player list (tap the icon that looks like two people) and finding your own entry. Your username also appears in your friends list if anyone has added you.

When you cannot change your username and what to do

If the name change button is greyed out or you see an error message, the most common reason is that you do not have enough UC. Check your UC balance in the top right corner of the main lobby — it shows as a number next to a purple diamond icon. If you have 180 UC or more and the button is still locked, try closing and reopening the app, or restart your device.

If you see a message that your username is unavailable or violates the code of conduct, the name you chose is either already taken by another player or contains words the game flags as inappropriate. Try a different combination. If you believe the rejection is a mistake, or if you want a free name reset because your account was compromised, contact PUBG support through the in-game help menu (tap the question mark icon in settings) and describe your situation.

How long the username change takes to show everywhere

Your new name appears on your own profile and in your own matches when ready. However, other players may see your old username for a few minutes if they have already loaded your profile card or viewed you in a previous match. This delay happens because the game caches player information locally on each device. Restarting the app or waiting 5 to 10 minutes ensures everyone sees your new name.

In clan rosters and friend lists, the update is usually when ready. If a friend or clan member still sees your old name after 15 minutes, they can try closing and reopening the app to refresh their cache.

Buying UC if you need it for a username change

Open PUBG Mobile and tap the plus sign next to your UC balance in the top right corner. Select the amount of UC you want to buy — options range from 60 UC to 3,200 UC. The cost varies by region and payment method. Tap your preferred payment option (credit card, debit card, PayPal, Google Play, or Apple App Store, depending on your device and location) and complete the purchase. The UC appears in your account within seconds.

Some regions offer discounts on larger UC bundles. Check the shop before you buy to see if a bigger package gives you more UC per dollar. Keep in mind that UC is tied to your account and cannot be transferred to another player or refunded once purchased.

Frequently Asked Questions

Can I change my username back to my old one?

Yes, you can change your name to anything available, including a previous username. However, you will pay 180 UC each time you change it (except for your first free change). If you want to switch back and forth, budget for UC each time.

What happens to my stats and rank when I change my username?

Your stats, rank, level, and all progress stay exactly the same. Changing your username is purely cosmetic — it does not reset your account or affect your matchmaking rating. Your friends will still see you as the same person.

Can I use special characters or spaces in my username?

No. PUBG Mobile only allows letters (A–Z), numbers (0–9), and underscores (_). Spaces, hyphens, periods, and symbols like @, #, or ! will be rejected. If the game says your name is invalid, check for these characters and remove them.

How do I contact support if my name change did not work?

Open PUBG Mobile, tap the settings icon (gear symbol), scroll down, and tap the question mark icon labeled "Help". Select "Contact Us" and describe your issue. Support typically responds within 24 to 48 hours. Have your account ID ready — it appears on your profile screen.