Where to change your Prodigy username

You change your Prodigy username through your account settings on the Prodigy website or app, not through the game itself. The process takes about two minutes and you can do it from any device where you're logged in to your parent or student account.

The username you see in the game — the one that appears above your character — is separate from your login email. When you change your username, only the in-game name changes. Your email address and password stay the same, so you'll still log in the same way you always have.

Key Takeaways

  • You change your username in account settings on the Prodigy website, not in the game itself.
  • Your login email and password do not change when you update your username.
  • Usernames must be between 3 and 20 characters and cannot contain spaces or special characters.
  • You can change your username once every 30 days, so choose carefully before you confirm.
  • If you forget your current username, check the top right corner of the Prodigy website when you're logged in.

Steps to change your username on the website

Log in to your Prodigy account at prodigy.com using your email and password. Once you're logged in, look for the gear icon or "Settings" link in the top right corner of the page and click it.

From the settings menu, select "Account" or "Profile" — the exact wording depends on which version of the site you're using. You'll see a field labeled "Username" with your current name displayed. Click in that field and delete the old username, then type your new one.

Before you confirm, check that your new username follows Prodigy's rules: it must be 3 to 20 characters long, contain only letters and numbers, and have no spaces or special characters like hyphens, underscores, or periods. Once you click "Save" or "Confirm," the change takes effect when ready.

Steps to change your username in the Prodigy app

Open the Prodigy app and log in if you're not already. Tap the menu icon (three horizontal lines) in the top left or top right corner, depending on whether you're on iOS or Android.

Look for "Settings" in the menu and tap it. Select "Account" from the settings options. You'll see your current username displayed; tap on it to edit. Type your new username following the same rules as the website version: 3 to 20 characters, letters and numbers only, no spaces or special characters.

Tap "Save" or "Confirm" to explore the change. The app may ask you to log out and log back in to see the new username in your game profile, but this is normal and takes only a few seconds.

What to do if you can't change your username

If the "Save" button is grayed out or won't respond, you've likely hit the 30-day limit. Prodigy allows one username change per account every 30 days. If you changed your username recently, you'll need to wait until 30 days have passed since the last change before you can update it again.

If you see an error message saying your username is already taken, choose a different name. Usernames must be unique across all Prodigy accounts, so if someone else has already claimed the name you want, it's not available. Try adding a number to the end or using a variation.

If your new username contains a space, hyphen, underscore, or other special character, Prodigy will reject it. Delete those characters and try again with only letters and numbers. The system will also reject usernames shorter than 3 characters or longer than 20.

How to find your current username if you've forgotten it

Log in to Prodigy at prodigy.com. Your username appears in the top right corner of the page next to your avatar or profile picture. You can also find it in your account settings under the "Account" or "Profile" section — it's displayed in the same field where you would go to change it.

If you're logged into the app, open the menu and go to "Settings," then "Account." Your current username is shown there as well. Write it down or take a screenshot if you need to remember it for later.

What happens after you change your username

Your new username appears in the game when ready on the device you're using. If you play Prodigy on multiple devices — a tablet at home and a phone at school, for example — the new username shows up on all of them once you log in again.

Other players will see your new username in multiplayer areas and on leaderboards. Any friends you have will still see you as a friend; changing your username doesn't affect your friend list. Your progress, level, items, and pets all stay exactly the same — only the name changes.

Frequently Asked Questions

Can I change my username back to what it was before?

Yes, but only if you wait 30 days after your last change. Once that period passes, you can change your username to anything available, including a previous name you used. Keep in mind that someone else might have claimed that old username in the meantime.

What if my child's username contains something inappropriate?

You can change it when ready through the parent account settings. Log in with your parent email, go to your child's account settings, and update the username the same way you would update your own. The change takes effect right away in the game.

Do I need to tell Prodigy support to change my username?

No. You can change it yourself through settings without contacting support. The only time you'd need to reach out to Prodigy support is if you can't access your account or if there's a technical error preventing the change from saving.

Will changing my username affect my login email or password?

No. Your email and password remain the same. You'll continue to log in using your email address and the password you set up when you created your account. Only the in-game username changes.

How long does it take for my new username to show up everywhere?

It appears when ready in your account settings and in the game. If you're playing on multiple devices, it shows up on each one as soon as you log in again. Leaderboards and friend lists update within a few minutes.