Import your character by connecting your account or uploading a save file

Ponytown's event server uses the same character data as the main server, so you do not need to create new characters. If you already play on Ponytown's main server and have logged in with your account, your characters are already there. If you play offline or on a different device, you can upload your character file directly to the event server through the game's import menu.

The process takes about two minutes and requires either your Ponytown account login or a character save file from your computer. Most players find the account method simpler because it syncs automatically — you log in once and all your characters appear. The file upload method works if you have saved characters locally but do not want to use an account, or if you are moving characters between devices.

Key Takeaways

  • Characters on your main Ponytown account appear automatically on the event server when you log in with the same username and password.
  • If you play offline or have character files saved to your computer, you can upload them through the import menu without creating an account.
  • The event server stores imported characters separately from the main server, so changes you make during the event do not affect your main characters.
  • You can import multiple character files at once, and the game will show you a preview before confirming the import.

Logging in with your Ponytown account

Open Ponytown and select the event server from the server list on the login screen. Enter your Ponytown username and password, then click Log In. Your account will connect to the event server, and all characters linked to that account will load automatically within a few seconds.

If you do not see the event server in the list, check that you are on the correct website — the event server usually has its own URL or appears as a separate option on the main Ponytown page. Some events run on temporary servers that are only available during specific dates, so confirm the event is currently active before troubleshooting connection issues.

Uploading character files from your computer

If you have character save files stored on your computer, go to the import menu on the event server's login screen and select Upload Character File. Click the file browser button, navigate to the folder where you saved your character files, and select the file you want to import. Ponytown character files usually have a .json extension and are named after your character.

After you select the file, the game will show you a preview of the character — name, appearance, and level. Review the preview to make sure it is the character you intended to import, then click Confirm Import. The character will appear in your character list on the event server within a few seconds.

Finding your character save files

Character files are usually stored in your browser's local storage or in a dedicated Ponytown folder on your computer. If you play Ponytown in your web browser, the files may not be visible as separate documents — instead, you will need to export them first through the game's settings menu.

Open Ponytown on the main server, go to Settings, and look for an Export or Backup option. Click it and select the character you want to export. The game will read a .json file to your Downloads folder. You can then upload this file to the event server using the import menu described above.

Importing multiple characters at once

Most event servers allow you to import several characters in one session. After uploading your first character, the import menu will usually ask if you want to import another. Click Yes and repeat the file selection process for your next character. You can continue importing until you have brought over all the characters you want to use during the event.

If the import menu closes after each character, go back to the import option and upload the next file. There is no limit to how many characters you can import, though the event server may have separate rules about how many characters you can use at the same time.

What happens to your characters after import

Characters imported to the event server exist separately from your main Ponytown characters. Any changes you make to an imported character — new items, level increases, appearance edits — only affect that character on the event server. When the event ends, your main server characters remain unchanged.

If you want to keep changes you made during the event, you will need to export the character again before the event server closes. Some events allow you to transfer modified characters back to the main server, but this depends on the event's specific rules. Check the event announcement or the server's information page to see whether character transfers are permitted.

Troubleshooting import problems

If your account login does not show your characters, make sure you are using the exact username and password you registered with on the main Ponytown server. Usernames are case-sensitive, so check capitalization. If you have forgotten your password, use the password reset option on the login screen before attempting to import.

If a file upload fails, check that the file is in .json format and has not been moved or renamed since you downloaded it. Some browsers block file uploads from certain folders — if this happens, try moving the character file to your Downloads folder and uploading from there. If the preview shows the wrong character, you may have selected the wrong file by mistake. Go back and choose the correct one.

Frequently Asked Questions

Do I need an account to play on the event server?

No. You can import character files without an account. However, using an account is faster because your characters sync automatically and you do not have to manually upload files each time you want to play.

Can I import characters from other players?

No. You can only import character files that you own or have permission to use. Importing another player's character without permission violates Ponytown's terms of service.

What if the event server is full or not accepting new characters?

Some events have player limits and may close character imports when the server reaches capacity. Check the event announcement to see if imports are currently open. If they are closed, you may be able to join a waiting list or try again when the server has space.

Will my imported character have the same level and items as on the main server?

Yes. When you import a character, it brings all its data — level, items, appearance customizations, and stats. The character will be exactly as it was when you exported or last played it.

Can I delete an imported character from the event server?

Yes. You can delete imported characters through the character menu on the event server. Deleting a character on the event server does not affect your main server characters.