You can delete an EA account through your EA Account settings, but the process takes time and has limits you should know about first
EA (Electronic Arts) lets you delete your account, but deletion is not when ready. Once you request deletion, EA takes up to 30 days to remove your data from their servers. During that waiting period, you can still log in and cancel the deletion request. After 30 days, the account and all associated game progress, purchases, and saved data are gone permanently — you cannot recover them.
Before you delete, understand what you lose: any games you bought through EA, in-game currency you spent money on, cosmetics, progress in games like Apex Legends or The Sims, and your multiplayer history. If you have an active EA Play subscription, it will be cancelled and you will not receive a refund for unused time. Linked accounts — like your PlayStation Network, Xbox Live, or Steam account — are disconnected but not deleted themselves.
Key Takeaways
- Deletion takes 30 days from the date you request it, and you can cancel within that window by logging back in.
- All games, in-game purchases, and progress are permanently deleted and cannot be recovered after the 30 days ends.
- You must have access to the email address tied to your EA account to start the deletion process.
- If you have an active EA Play subscription, it cancels when ready when you request deletion with no refund for remaining time.
- Linked gaming accounts (PlayStation, Xbox, Steam) stay active — only the EA account itself is deleted.
How to request deletion through EA Account settings
Go to www.ea.com and sign in with your email and password. Click your account name in the top right corner and select "Account" from the dropdown menu. Scroll down to find "Privacy" or "Data and Privacy" — the exact label varies by region. Click "Delete Account" or "Request Deletion".
EA will ask you to confirm your email address and may send a verification link to that email. Click the link to confirm. You will then see a final warning listing what will be deleted: your games, progress, purchases, and account data. Read this carefully because it is your final note to change your mind. Click "Delete Account" or "Confirm Deletion" to submit the request.
After you confirm, EA sends a confirmation email to your registered address. Save this email — it contains the date your account will be fully deleted (30 days from the request date) and instructions for cancelling the deletion if you change your mind.
What happens during the 30-day waiting period
Your account remains accessible for the full 30 days. You can log in, play games, and use all features normally. Your subscription stays active until the deletion completes, so if you have EA Play, you can still play those games during the waiting period. This window exists so you can cancel the deletion if you realize you made a mistake.
To cancel deletion during these 30 days, log into your EA account normally. Go back to Account settings and look for an option like "Cancel Deletion Request" or "Undo Deletion". Click it and confirm. Your account will remain active and the deletion will not proceed. If you do nothing and let the 30 days pass, deletion becomes final and cannot be undone.
What you cannot recover after deletion
Once the 30 days end, EA permanently removes your account from their system. This means you lose access to every game you purchased through EA, including The Sims, Battlefield, Star Wars: The Old Republic, and any others tied to that account. In-game currency you bought with real money — like Apex Coins or FIFA Points — is gone. Cosmetics, skins, battle pass progress, and character levels cannot be transferred to a new account.
If you own games through Steam or Epic Games Store that also connect to EA (like Apex Legends), those games stay in your Steam or Epic library, but your EA account connection is severed. You will need to create a new EA account and link it if you want to play those games again. Your multiplayer stats and rankings across all EA games are deleted permanently.
Creating a new EA account after deletion
After your old account is fully deleted, you can create a new EA account using the same email address. However, you must wait until after the 30-day deletion period ends — EA will not let you create a new account with that email while deletion is pending. Once deletion is complete, go to www.ea.com, click "Sign In", then click "Create Account" and use the same email.
Your new account starts fresh with no games, progress, or purchases from your old account. If you want to play games you previously owned, you will need to buy them again. Games you own through Steam, Epic, PlayStation, or Xbox can be linked to your new EA account, but your old progress in those games is lost unless the game itself stores progress separately (some games like Apex Legends store rank and stats on EA servers, so those are gone).
If you cannot access your email or account
If you no longer have access to the email address your EA account uses, you cannot delete through the normal process because EA requires email verification. Contact EA Support through their website at help.ea.com. Click "Contact Us" and select your game or product. Explain that you cannot access your registered email and want to delete your account.
EA Support can verify your identity through other means — they may ask for the last four digits of a payment method you used, your account creation date, or other details only the account owner would know. Once verified, they can process deletion for you. This route takes longer than self-service deletion, sometimes several weeks, but it is your only option if you have lost email access.
Frequently Asked Questions
Can I delete my EA account if I have an active game session?
Yes. You can request deletion at any time, even while playing. Your account will remain playable during the 30-day waiting period, so you can finish what you are doing. After 30 days, you will no longer be able to log in.
Will deleting my EA account delete my PlayStation or Xbox account?
No. Deleting your EA account only removes the EA account itself. Your PlayStation Network, Xbox Live, or Steam account stays active. Games you own through those platforms remain in your library, but your connection to EA is severed and your progress in EA games is lost.
What if I request deletion but change my mind after 20 days?
Log into your EA account and go to Account settings. Look for "Cancel Deletion Request" or similar wording and click it. Your account will stay active and deletion will not proceed. You can do this any time during the 30-day window.
Do I get a refund for EA Play if I delete my account?
No. When you request deletion, your EA Play subscription cancels when ready and you do not receive a refund for unused time. If you want to keep your subscription active, do not request deletion.
Can someone else use my email to create a new EA account right after I delete mine?
Not during the 30-day waiting period. EA locks that email address until deletion is complete. After 30 days, anyone can create a new account with that email, including you.