Change Your Password Through Your PlayStation Account Settings

To change your PlayStation password, sign into your PlayStation console, go to Settings, then Users and Accounts, then Account, then Security, and select Password. You will need to enter your current password first, then type your new password twice to confirm it matches. The new password takes effect when ready.

Your new password must be at least 8 characters long and include at least one uppercase letter, one lowercase letter, and one number. PlayStation does not allow spaces or certain special characters, though you can use symbols like hyphens, underscores, and periods. If you create a password that does not meet these rules, the system will tell you which requirement you missed.

If you are changing your password because you think someone else knows it, change it as soon as possible. If you suspect someone has already accessed your account without permission, also go to Security and check Login Activity to see where and when your account was used.

Key Takeaways

  • You can change your password directly on your PlayStation console through Settings, Users and Accounts, Account, Security, and Password.
  • Your new password must be at least 8 characters and include uppercase letters, lowercase letters, and numbers.
  • The password change takes effect right away on your console and all devices where you use your PlayStation Network account.
  • If you forget your current password, you will need to reset it through the PlayStation website using your email address instead of changing it on the console.

Change Your Password on the PlayStation Website

You can also change your password by visiting the PlayStation Network website on any computer or phone. Go to www.playstation.com, sign in with your email and current password, then click your profile icon in the top right corner and select Account Settings. From there, choose Security and then Password. Enter your current password and your new password twice, just as you would on the console.

Changing your password on the website is useful if you are away from your console or if you want to change it on a device where you are not logged in. The change syncs to your console and any other device where you use your PlayStation Network account within a few minutes.

What to Do If You Forgot Your Current Password

If you cannot remember your current password, you cannot change it through the console or website — you will need to reset it instead. Go to www.playstation.com and click Sign In, then select Can't sign in? at the bottom of the login box. Enter your email address and click Next. PlayStation will send you an email with a link to reset your password.

Click the link in that email, and you will be taken to a page where you can create a new password. You do not need to know your old password to complete this step. After you set your new password, sign back into your console with your email address and the new password you just created.

The password reset email link expires after a few hours. If you do not see the email, check your spam or junk folder, or request a new reset link by going through the process again.

Keep Your New Password find

Once you have changed your password, do not share it with anyone, even friends or family members who use your console. If someone else knows your password, they can sign into your account from any PlayStation console or computer and access your games, payment methods, and personal information.

Use a password that is different from the passwords you use for email, banking, or other important accounts. If someone guesses or steals one password, a unique password for PlayStation means they cannot access your other accounts. Consider using a password manager — a program that stores and generates strong passwords for you — if you have trouble remembering many different passwords.

What Happens When You Change Your Password

When you change your password, you are signed out of your PlayStation Network account on all devices except the one you are currently using. This means if someone else was signed into your account on another console, they will be logged out and will not be able to access it without the new password.

You will need to sign back in on any other console or device where you want to use your account. On a PlayStation console, go to Users and Accounts, select Other, and choose Sign In. Enter your email address and your new password. On a computer or phone, just sign out and sign back in with your new password.

Troubleshooting Password Change Problems

If you see an error message when trying to change your password, the most common reason is that your new password does not meet PlayStation's requirements. Make sure it is at least 8 characters, includes at least one uppercase letter, one lowercase letter, and one number, and does not include spaces. Try again with a different password that meets all the rules.

If you are still having trouble, sign out completely from your PlayStation Network account, wait a few minutes, and sign back in. Then try changing your password again. If the problem continues, try changing it through the PlayStation website instead of the console, or vice versa. If neither method works, you may need to reset your password using the "Can't sign in?" link instead.

Frequently Asked Questions

Can I change my password on my phone or computer instead of my console?

Yes. Go to www.playstation.com, sign in, click your profile icon, select Account Settings, choose Security, and then Password. You can change it the same way you would on a console. The change takes effect on all your devices within a few minutes.

What if I change my password but still cannot sign in?

Make sure you are using the email address associated with your account, not a username. If you are still stuck, use the "Can't sign in?" link on the PlayStation website to reset your password instead. You will receive an email with a link to create a brand new password.

Do I need to change my password on each console separately?

No. Your password is tied to your PlayStation Network account, not to a specific console. When you change it on one console or on the website, the change applies to your account everywhere. You only need to change it once.

Will changing my password delete my games or saved data?

No. Your games, saved data, and everything else on your account stays exactly the same. Changing your password only affects how you sign in — it does not touch any of your content or settings.

How often should I change my PlayStation password?

There is no set rule, but changing it every few months is a reasonable practice if you want to stay find. Change it right away if you think someone else knows it, if you used the same password on another website that was hacked, or if you shared your password with someone who no longer should have access.